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I had to wipe clean my iMac today due to some access issue. Everything was gone !!! I had to re-install Firefox as the default browser. Now I want MarketWatch to … (read more)

I had to wipe clean my iMac today due to some access issue. Everything was gone !!! I had to re-install Firefox as the default browser. Now I want MarketWatch to open on Firefox every time I open the Firefox browser. Please send step-by-step instruction to this 82 yrs old lady user.

Also, I had Mozilla VPN. Please show me how to re-install/download/put back this service so that I can park it on the tool bar and choose to use it at will.

Please keep your instruction very human friendly. I don't comprehend well the "digital lingo".

Thank you for your understanding.

Annie Fletcher Ph: [edited phone# from public community support forum] (for account look up on your end)

Asked by Annie Fletcher 3 months ago

Last reply by Annie Fletcher 3 months ago

Downloads Fail on Mounted NTFS Disk in Ubuntu 25.10

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file… (read more)

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file system with the options umask=007, user=root, and group=disk. My Firefox browser is running under a non-root user account that is a member of the disk group. However, I consistently receive the error message: “XXX could not be saved because the source file could not be read.”

I would greatly appreciate anyone's assistance in resolving this issue.

Asked by seeson 3 months ago

Last reply by seeson 3 months ago

  • Solved

Firefox Won't Save History, Bookmarks or Downloads

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It al… (read more)

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It also wont let me drag a link from the address bar to the bookmark bar anymore like it used to. Any help with this would be much appreciated... Thanks!

Asked by green_sage 3 months ago

Answered by green_sage 3 months ago

Amazon

I cannot get onto to Amazon website as I am getting an the following error: Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF_… (read more)

I cannot get onto to Amazon website as I am getting an the following error:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

Asked by jua62 3 months ago

Last reply by Denys 3 months ago

Audio output not going to Bluetooth headphones (HD 450BT) in Firefox

Hello, I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11. The headphones are properly connected to Windows and work corre… (read more)

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.

Asked by elena.kunevich78 3 months ago

Last reply by Andre O Ewert 2 months ago

  • Solved

storage of data

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my… (read more)

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

Asked by Jacqueline Lam-McArthur 3 months ago

Answered by Denys 3 months ago

"Your browser is being managed by your organization" I have no org. that I am connected with.

My browser is being managed by "your organization" but I belong to NO organization. How do I regain control of my own browser? Message reads: "Your browser is being ma… (read more)

My browser is being managed by "your organization" but I belong to NO organization. How do I regain control of my own browser?

Message reads: "Your browser is being managed by your organization" Please help me regain control of my browser!

Regards

Asked by phorrester 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved

notifications

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and th… (read more)

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and the address d3mj6kghubcc73dtudhg.kaironero.co.in is along the bottom of the notification. The notifications pop up every time I turn on my computer and go into Firefox and they just keep coming after I dismiss them. They are in small rectangles and have Mozilla Firefox written across the top left and say that McAfee has discovered.... Are they legit or are they spam and how do I stop them? I don't have McAfee installed on my computer which is a desktop. Please help--this is driving me crazy!!!

Asked by BJRW 4 months ago

Answered by James 3 months ago

  • Solved

Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (read more)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Asked by A Guertin 3 months ago

Answered by A Guertin 3 months ago

AI and copilot

re: AI and copilot Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performa… (read more)

re: AI and copilot


Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performance). For instance, on my Google Search page, my contact list is being blocked by a panel connected with this new installation, and is losing me access to my Contacts. How can I solve this problem, please.

If possible, I would like this programme removed from my compure

Asked by colkins 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Any linux 32 bit alternatives?

I read firefox is dropping linux 32. Are there any alternatives? I only use the internet to watch youtube videos. I don't feel like having to buy a new laptop for this.… (read more)

I read firefox is dropping linux 32. Are there any alternatives?

I only use the internet to watch youtube videos.

I don't feel like having to buy a new laptop for this.


https://support.mozilla.org/en-US/kb/firefox-has-ended-support-32-bit-linux#firefox:linux:fx144

Asked by kos 3 months ago

Last reply by James 3 months ago

  • Solved

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (read more)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Asked by Cruz Ramos 3 months ago

Answered by Denys 3 months ago

Data Tables open but close immedaitely

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables… (read more)

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Asked by dgardelldarin 2 months ago

Last reply by rbucata 1 month ago

  • Solved

Strange shopping card icon - how can I remove it?

Since the last update, the firefox taskbar icon is showing a strange shopping card icon? How can I remove it? I am not shopping with Firefox, I am using it as my web brow… (read more)

Since the last update, the firefox taskbar icon is showing a strange shopping card icon? How can I remove it? I am not shopping with Firefox, I am using it as my web browser.

Asked by nico-steiner 3 months ago

Answered by TyDraniu 3 months ago