Showing questions tagged: Show all questions

performance problems while streaming since the last update (144.0.2)

since the uptate to version 144.0.2 I have two problems. the first one is async streaming on platforms eg. youtube or netflix. The videos take a very long time to load. E… (read more)

since the uptate to version 144.0.2 I have two problems. the first one is async streaming on platforms eg. youtube or netflix. The videos take a very long time to load. Even if a video has already preloaded and I skip to that area, the video takes an extremely long time to load again. The 2nd problem i have in livestreams eg. live-TV or twitch. The loading time is very long. It is so long that many livestreams are doesn't even able to start. So, it is no longer possible for me to watch livestreams on Firefox. what i've done to fix it: - I deactivated all Add-on's and deleted all browser Data - I made a new profile and deleted the old ones - I reinstalled Firefox

Nothing worked. so pls can you help me that I can use Firefox normally as usual? (sorry for my bad english, I'm from Germany)

Asked by skywalker1001 1 hour ago

Tab Recovery failing with sessionstore.jsonlz4

Due to the previous thread locked, I had to start a new threat but it continues from the previous. When using the scrounger located here; https://www.jeffersonscher.com/… (read more)

Due to the previous thread locked, I had to start a new threat but it continues from the previous.

When using the scrounger located here; https://www.jeffersonscher.com/ffu/scrounger.html. It creates a JSON file which can be renamed to as used in session profiles; sessionstore.jsonlz4. This is exactly what I've done then copied it to the new profile location: \Profiles\jj55ob2s.Default (release) and I don't see my tabs restored on a FireFox engine clone browser ?

Asked by Christopher 2 hours ago

Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (read more)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Asked by A Guertin 4 days ago

Last reply by A Guertin 2 hours ago

Web API AudioTrack property

Hi, I’m trying to use the audioTracks API from the Web API. I found out that I need to enable a specific flag in Firefox, but it doesn’t seem to be working as expected. E… (read more)

Hi, I’m trying to use the audioTracks API from the Web API. I found out that I need to enable a specific flag in Firefox, but it doesn’t seem to be working as expected. Even though my video has multiple audio tracks, it only shows one audio track and doesn’t list their properties correctly. But In Chrome, Edge and Safari it is working as expected. Here I am attaching the screenshots of both Firefox and Chrome for comparison. The Blank drop down is from FireFox.

Asked by Zygarde Exe 6 hours ago

Last reply by TyDraniu 3 hours ago

CORS-Preflight request fails on mTLS-secured connection

Hey, I am currently working on an application where I want to upload files to a server using mtls via a webapp. The upload goes to another url and server than the one wh… (read more)

Hey, I am currently working on an application where I want to upload files to a server using mtls via a webapp. The upload goes to another url and server than the one where the webapp is served from. If I test the file uploading without mTLS, it succeeds, and with mTLS enabled it also works in chromium, but in Firefox I get the following error: "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <url> (Reason: CORS request did not succeed). Status code: (null)." on the `OPTIONS` request before the `PUT` is done. The client and the server both have a certificate from a custom CA, which I imported into firefox, along with the private key. Does someone know what the issue here might be? I am suspecting that there is some problem with firefox loading the user certificate on the preflight request?

Asked by a.oellerer 4 days ago

Last reply by a.oellerer 4 hours ago

Import tabs from old laptop

How can I transfer open tabs from my old computer to my new one? Syncing is enabled, and the sync tabs checkbox is checked, but the tabs aren't syncing on the new device.… (read more)

How can I transfer open tabs from my old computer to my new one? Syncing is enabled, and the sync tabs checkbox is checked, but the tabs aren't syncing on the new device. I also couldn't find any separate function to load tabs.

Asked by tbuf 4 hours ago

Tabs ordering in sidebar

Hi there! I find the new sidebar (on the left for me) a great addition but is there a way to reverse the "top to bottom" tabs displaying order? Not a way to move tabs, b… (read more)

Hi there! I find the new sidebar (on the left for me) a great addition but is there a way to reverse the "top to bottom" tabs displaying order?

Not a way to move tabs, but a setting allowing, when opening a new tab (Ctrl+t), to place (and display) the icon on top of the tabs icons pile, not at the bottom.

I get that it's the opposite of the normal reading direction, but it's rather unnatural to go looking at the bottom of the screen for recently opened tabs, IMHO.

Thanks in advance if you can address this, or show me where I can find such setting.

Best regards from France, Jc

Asked by agojc 6 hours ago

Bookmarks have disappeared and unable to restore backups

Hello - My bookmarks (400+) that I have accumulated over several years were all gone when I signed into my computer recently. I tried to restore them, but I was unable t… (read more)

Hello -

My bookmarks (400+) that I have accumulated over several years were all gone when I signed into my computer recently. I tried to restore them, but I was unable to get them back from all of the 15 backup points. I kept getting an "unable to process backup folder" error message. I only have one Firefox profile that I am currently signed into.

I use CC cleaner to clean my computer weekly and sometimes use the custom clean feature to clean up cookies and browsing history, but by default the clean bookmark backups box is unchecked and I have never had a problem using it before. I suppose it's possible that I may have checked that box, but I don't know if that would have also wiped the bookmarks off my browser. I am also checking with CC tech support to see if they have any answers. Suppose I may be out of luck if so.

I also sometimes go into FF settings and clear browsing history and cookies, but I don't think there's even an option to wipe out all bookmarks. I have also been doing that for years, and have never had an issue before. Does anyone know if there's a way to re-download my bookmarks from the cloud, or do I have to start all over again?

Any tips would be appreciated, thanks.

Asked by L...... 10 hours ago

Last reply by Paul 9 hours ago

Firefox keeps freezing/crashing after a few minutes of usage.

26200.6899 - Windows 11 pro OS version 144.0.2 (64-bit) - Firefox version After a few minutes of usage, firefox keeps freezing and crashing. Very frustrating. Seems to … (read more)

26200.6899 - Windows 11 pro OS version 144.0.2 (64-bit) - Firefox version


After a few minutes of usage, firefox keeps freezing and crashing. Very frustrating. Seems to have started happening after recent OS upgrade.

Asked by m.perrott 14 hours ago

Last reply by m.perrott 11 hours ago

Lost Password

For the third month in a row every, EVERY!!!, password I have saved to my Firefox browser have disappeared. Poof, GONE! For as long as I've used Firefox, 10-15 years, it … (read more)

For the third month in a row every, EVERY!!!, password I have saved to my Firefox browser have disappeared. Poof, GONE! For as long as I've used Firefox, 10-15 years, it had never happened before September of 25 Some of these password, prior to September, I'd had for years. Yes, I know I should change them over time, but I haven't. How do i recover them? I'm really Pi---d off. Help!

Asked by lsouders51 11 hours ago

Firefox Issues With Outlook Login

Hello Support Team, Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign … (read more)

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

  • Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
  • Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
  • Disabled Extensions (Did Not Resolve)
  • Disabled Privacy Settings (Did Not Resolve)
  • Cleared Cookies, History, Cache (Did Not Resolve)
  • Cleared Forms (Did Not Resolve)
  • Tried Private Window (Did Not Resolve)
  • Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Asked by mafisto 23 hours ago

Last reply by jonzn4SUSE 12 hours ago

I want to import my local browsing from my android phone to my mac

Hi Team, My Firefox account is linked to both my Android phone and my Mac. However, I’ve noticed that some browsing history entries available on my Android phone do not … (read more)

Hi Team,

My Firefox account is linked to both my Android phone and my Mac. However, I’ve noticed that some browsing history entries available on my Android phone do not appear on my Mac. Most likely, these visits were recorded before I connected my Firefox account to my Android device.

Both devices are running the latest version of Firefox, and sync is fully enabled. I also manually triggered a sync just a moment ago.

Could you please let me know how I can import or sync my existing browsing history from my Android phone to my Mac at this point?

Please see an example attachted. I have more like it.

Thanks in advance for your help!

Best regards, Diamant

Asked by diamant.adler 13 hours ago