Showing questions tagged:

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Archived 2 235

PDF files

I closed a PDF file but can not move it to another folder. Windows says it is open in firefox. I closed firefox and it still says it is open in firefox. I even restarted … (read more)

I closed a PDF file but can not move it to another folder. Windows says it is open in firefox. I closed firefox and it still says it is open in firefox. I even restarted windows and it still says it is open in firefox. How do I get firefox to close and release the file?

Archived 1 235

Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (read more)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

Solved Archived 3 235

Is it just me or does the newest version of Firefox not have the ability to choose your wallpaper?

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and wh… (read more)

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and when I look at the wallpaper thing, I just see that it says "Reset to default". I didn't see any of the things that said upload image or any of that. just reset to default. I really wanted to change my wallpaper, so is there something I'm missing or something?

Solved Archived 2 235

unwanted pop-up

Yesterday I received non-stop pop ups from <opb-protect.pro> on Firefox, and only Firefox. On going to <Permissions> I checked that I had turned on block pop-… (read more)

Yesterday I received non-stop pop ups from <opb-protect.pro> on Firefox, and only Firefox. On going to <Permissions> I checked that I had turned on block pop-ups. It was turned on. But under notifications this sinister pop up had inserted itself as <Allowed>. It has inserted this; <https://d3ka84anaffc73c14rf0.opb-protect.pro>

I had now set that to <Block>. I mention this because this mob have managed to work around the Mozilla pop-up blocker.

Peter JAMES-MARTIN Adelaide, South Australia [email removed]

Archived 1 234

firefox not loading pages properly

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and… (read more)

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and on other sites it simple wont load any new data after the initial homepage screens.

Archived 1 226

is firefox blocking my email account??

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, usin… (read more)

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, using the new email ([edited] @myctl.net) and now I'm blocked from my email / webmail Is firefox blocking my email account??

Thank You........Steven Could a tech. call me at [edited phone# from public community support forum] if help is available??

Archived 1 225

Data synchronization failed.

Hi, I created mozilla account and turned on synchronization to save my passwords, history, etc. After I done it, I formatted my pc. Now I've just downloaded mozilla and l… (read more)

Hi, I created mozilla account and turned on synchronization to save my passwords, history, etc. After I done it, I formatted my pc. Now I've just downloaded mozilla and log in to my account to see that NONE of my data were saved... How is it even possible? I turned synchronization on and then selected which data I want to save. Will you be able to help my with that?

Archived 1 225

text for win

hi in a new win 10 instal most text incl Fire Fox and t bird text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if … (read more)

hi in a new win 10 instal most text incl Fire Fox and t bird text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones can if any one can help  thanks
Locked Archived 4 225

Many websites don't run on Firefox.

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that … (read more)

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that firefox releases updates frequently this situation is surprising. Is the firefox administration aware of this issue? Is there any way to overcome this problem?

Archived 4 217

I cannot sync my Firefox with my other pc

My bookmarks on my laptop has lost 90% of my bookmarks. I try to sync with my PC but nothing happens and the laptop remains the same. I've tried closing the browser and l… (read more)

My bookmarks on my laptop has lost 90% of my bookmarks. I try to sync with my PC but nothing happens and the laptop remains the same. I've tried closing the browser and logout and login again but nothing changes. I've turn of the laptop and turning on still nothing. How can I be log in and see a different layout, it doesn't make any sense. The only thing I have change on this laptop is down loaded a new version of CClean. Which I have already done the day before on my PC. I've attached a copy of both screens 743 is from my PC and the other 534 is from my laptop.

Archived 1 216

about Private browsing data deletion

Hi when i download something from my mozilla private browser and close the browser, the downloaded data automatically disappear from download folder. is it a common fea… (read more)

Hi

when i download something from my mozilla private browser and close the browser, the downloaded data automatically disappear from download folder. is it a common feature.

Archived 1 216

My Homepage Shortcuts Disappeared

Hello, I'm using Firefox on Linux Mint. All of my homepage shortcuts have disappeared without the option to add them back. I tried toggling the shortcuts option on and of… (read more)

Hello, I'm using Firefox on Linux Mint. All of my homepage shortcuts have disappeared without the option to add them back. I tried toggling the shortcuts option on and off and nothing happens. Nothing also happens when checking and unchecking the sponsored shortcuts setting.

Solved Archived 3 216

Firefox AI is the last straw for me. Where do I go?

I've been using Firefox for years because more popular browsers like Chrome and Edge have anti-features I dislike. In recent years, however, it feels like Mozilla has bee… (read more)

I've been using Firefox for years because more popular browsers like Chrome and Edge have anti-features I dislike. In recent years, however, it feels like Mozilla has been more eager to follow trends set up by it's larger competitors even when those trends seem destructive to the principles that used to be at the core of this project. AI is the final straw for me. I don't understand why I would even use Firefox over Chrome if both are full of AI anyways. Even if AI wasn't a deal-breaker for me, I'm worried Firefox will make similar decisions later. I want out.

Is there any good and maintained alternatives to Firefox? Something like how Firefox was just a handful of years ago? Maybe a fork of an old version?

Open 3 216