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Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 5 months ago

Last reply by Paul 5 months ago

  • Solved

Shortcuts on homepage disappeared

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the … (read more)

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

Asked by kataro28 5 months ago

Answered by kataro28 5 months ago

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox Weather in New Tab Page

The browser is set up to display AccuWeather forecast based on location. Up to date it displayed forecast correctly. But today it displays Frankfurk-am-Main. When I try … (read more)

The browser is set up to display AccuWeather forecast based on location. Up to date it displayed forecast correctly. But today it displays Frankfurk-am-Main. When I try to change location, it only searches among german cities. Any help will be appreciated. Here are some screenshots that show listing german cities and no vpn and my exact location.

Asked by MA62CNB 5 months ago

Last reply by TyDraniu 5 months ago

Firefox AI is the last straw for me. Where do I go?

I've been using Firefox for years because more popular browsers like Chrome and Edge have anti-features I dislike. In recent years, however, it feels like Mozilla has bee… (read more)

I've been using Firefox for years because more popular browsers like Chrome and Edge have anti-features I dislike. In recent years, however, it feels like Mozilla has been more eager to follow trends set up by it's larger competitors even when those trends seem destructive to the principles that used to be at the core of this project. AI is the final straw for me. I don't understand why I would even use Firefox over Chrome if both are full of AI anyways. Even if AI wasn't a deal-breaker for me, I'm worried Firefox will make similar decisions later. I want out.

Is there any good and maintained alternatives to Firefox? Something like how Firefox was just a handful of years ago? Maybe a fork of an old version?

Asked by calansk0 2 months ago

Last reply by Paul 2 months ago

reset passwords

I haven’t used Firefox in years. Recently, I got a new Mac M mini with the M4 chip and I’m trying to use Firefox as my primary browser because many websites don’t seem to… (read more)

I haven’t used Firefox in years. Recently, I got a new Mac M mini with the M4 chip and I’m trying to use Firefox as my primary browser because many websites don’t seem to work with Safari. Now, I’m facing a big dilemma. I don’t remember the password for Firefox from the past. It doesn’t seem to remember it, and I can’t change it. Every time I try to use Firefox, it keeps asking for this password. Can you please help me reset the password and set up a Firefox account that works seamlessly with my fingerprint as a password? If this is not possible, I’ll have to choose not to use the service.

Asked by Sir B 5 months ago

Last reply by Paul 5 months ago

Why is it impossible to sign into my Outlook account on Firefox?

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the ne… (read more)

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the next page (see attachment). sign in works with Edge! This has been happening for maybe a month. Very frustrating! NEVER opens the next security window, the 'spots' just keep moving forever...selecting "Back" just repeats the cycle.

Asked by sandhilllv1 5 months ago

Last reply by sandhilllv1 5 months ago

I get bad input delay in certain websites

For example when using Google translate there is an input delay, but it's only for Google Translate as other websites -- including other Google products -- don't have. … (read more)

For example when using Google translate there is an input delay, but it's only for Google Translate as other websites -- including other Google products -- don't have.

Asked by apddawson05 5 months ago

Last reply by t.r.ernst 5 months ago