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History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Cannot receive FOX or CNN straming recently.

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error… (read more)

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error that I don't understand. Any help?

Asked by jbspe 1 month ago

Last reply by Denys 3 weeks ago

Persistant Pinned Tabs - Feature Request

PROBLEM: Pinned tabs are useful, but if I have more than one Firefox window open and I close them in the wrong order, the next time I open Firefox, my pinned tabs are gon… (read more)

PROBLEM: Pinned tabs are useful, but if I have more than one Firefox window open and I close them in the wrong order, the next time I open Firefox, my pinned tabs are gone and I have to pin them again.

SOLUTION: Pinned tabs should be able to be permanent so that they will re-open no matter which Firefox window is closed first. Is there a way to make this work?

Asked by Alan Haynes 1 month ago

Last reply by RichCPA 2 weeks ago

Have to refresh firefox every couple of days.

Every couple of days I am unable to access my email accounts, facebook and most web pages. The only way I can access them is to refresh Firefox after which all work OK. … (read more)

Every couple of days I am unable to access my email accounts, facebook and most web pages.

The only way I can access them is to refresh Firefox after which all work OK.

Really like firefox but am getting fed up of having to refresh it constantly any advise you could give would be very much appreciated.

Asked by wkl1gen2019 1 month ago

Last reply by hmaadhamid7 1 month ago

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (read more)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Asked by ghjcarol 1 month ago

Last reply by Denys 1 month ago

Firefox 143.0.1 PIP player problems with Apple TV playback

We are unable to stop playback from the controls in the PIP window for Apple TV when the video playback was started in the main browser window. If we press the control th… (read more)

We are unable to stop playback from the controls in the PIP window for Apple TV when the video playback was started in the main browser window. If we press the control the playbacks stops for a fraction of a second and continues again. Other controls like mute etc. are working as exspected.

If we start the playback in the PIP window we are able to stop it!

If we use Youtube or Amazon as a video source the problem does not show.

If we use Troubleshoot Mode we get exactly the same behaviour.

Any Ideas?

Asked by us5 1 month ago

Last reply by Shirmaya John 1 month ago

Full access to some websites not possible

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other l… (read more)

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other links on the site are accessible. Examples of sites: https://www.signia.net/en-gb/ https://www.flickr.com/

Anyone got any ideas?

Asked by Simon Ford 1 month ago

Last reply by Denys 2 weeks ago

PWAs only work for domain, not full url path?

I tried making a PWA ("Add tab to taskbar") for "https://discord.com/channels/@me," but when I launch it, it only navigates to "https://discord.com," which is a splash pa… (read more)

I tried making a PWA ("Add tab to taskbar") for "https://discord.com/channels/@me," but when I launch it, it only navigates to "https://discord.com," which is a splash page that prompts you to either download the Discord desktop app or continue on the web (clicking to continue on web then takes you to ./channels/@me). Examining the desktop shortcut for the PWA confirms that the URL it targets is "https://discord.com"; however, changing this url manually in the shortcut then relaunching it STILL only navigates to the discord.com domain, not the full discord.com/channels/@me url path that I specified.

Can anyone else confirm whether PWAs can only currently target a domain, not a specific url path?

Asked by fiffox 1 month ago

Last reply by Agent virtuel 1 month ago

Fire Fox Browser

I noticed when I went to check for updates the Fire Fox Browser is, Windows MSIX Package Mozilla, MSIX 1.0 143.0.1 (64 bit). What is this and why? Do I need to uninstall … (read more)

I noticed when I went to check for updates the Fire Fox Browser is, Windows MSIX Package Mozilla, MSIX 1.0 143.0.1 (64 bit). What is this and why? Do I need to uninstall this version of Fire Fox and reinstall a new one? If so, how do I do that without loosing all my data. Thanks for your help!

Jon Spears

Asked by jspears7883 1 month ago

Last reply by Agent virtuel 1 month ago

Can't sync Firefox Beta on Android and Windows 11

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I… (read more)

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I cannot sync my passwords from mobile to my desktop.

Asked by ryannlusk 1 month ago

Last reply by Paul 1 month ago

Error 403 when I try to access Github only

Whenever I try to open Github specifically I get: Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is … (read more)

Whenever I try to open Github specifically I get:

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for github.com. The certificate is only valid for the following names: cloudflare-dns.com, *.cloudflare-dns.com, one.one.one.one

Error code: SSL_ERROR_BAD_CERT_DOMAIN

I spent time looking into this, used a new IP address and tried updating the certificate for github, however I'm not particularly skilled when it comes to this, so any assistance would be much appreciated.

Asked by Cedric Dickerson 1 month ago

Last reply by jonzn4SUSE 1 month ago

Browser Tab behavior.

After the latest update, when I move a tab to the start of the line, it shrinks down to something unreadable. Before, it stayed the same size, with tabs all being the sam… (read more)

After the latest update, when I move a tab to the start of the line, it shrinks down to something unreadable. Before, it stayed the same size, with tabs all being the same size as each other, that size being dependent on how many tabs were open ONLY. How do I turn off this "Feature" ? I liked it the old way. I don't even know exactly what to look up to try to fix it.

I also hated tab groups, with my tabs suddenly moving around on me. I hate having to do research and maintenance every time I get an update. If this keeps happening, I may just stop updating or go to Chrome or something.

Asked by Noyuri_65 1 month ago

Last reply by Mark 1 month ago

Pasting from SharePoint/OneDrive to Outlook Web App

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePo… (read more)

Hello, I have spent the last couple of hours reading through other questions and posts but nothing seeemd to work. If I try to copy a shared link in OneDrive or SharePoint on my desktop and then paste that link into Outlook Web App, the paste function does not work. The option is there, but the actual pasting does not materialise. CTRL+V also does not work. The only thing that does work is if I paste the link into another window first and then copy again, and the CTRL+V works. Right click and paste never works. I have tried this in a private window and in safe mode. I have also checked the clipboard settings in about:config to make sure they are not working against me. It works fine on Chrome. I made a quick Loom to demo the issue: https://www.loom.com/share/911ae68d614947aa9ea6beaba0d2f5b0?sid=2257b601-939b-4d95-90d8-bb2c95b1ed81 Firefox is up to date, as is Windows. It has been like this since I moved over from Chrome a few weeks ago. Is this a common issue or a 'me' problem? I have seen all the workarounds, but I am trying to understand why right-click, paste just doesnt work. Any suggestions are much appreciated.

Asked by knightysmith 1 month ago

Last reply by Agent virtuel 1 month ago

Cannot open AOL Mail or Facebook at times after sleeping my PC.

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem … (read more)

Cannot open AOL Mail or Facebook at times after sleeping my PC. If I revert to my Laptop or using MS Edge on my PC all is fine. I have reinstalled Firefox, but problem persists from time to time.

Asked by Neilgg42 1 month ago

Last reply by Roger Reed 1 month ago

How do I remove the new taskbar that has appeared at the foot of my Firefox Home page

A new "task bar" has appeared at the bottom of my Firefox pages. How do I permanently delete it? I have attached an image of it to this message. Thank you very much for… (read more)

A new "task bar" has appeared at the bottom of my Firefox pages. How do I permanently delete it?

I have attached an image of it to this message.

Thank you very much for your help.

Asked by portman 1 month ago

Last reply by Ed 1 month ago