Showing questions tagged:

RGB565 BMP files where not supported for a long time but AT LEAST let you attach them (not view), now you can't even ATTACH them!

Can no longer attach RGB565 16-bit color BMP files. We have used these files for YEARS due to our *OLD* embedded system and *USED* to be able to POST them using Firefox o… (read more)

Can no longer attach RGB565 16-bit color BMP files. We have used these files for YEARS due to our *OLD* embedded system and *USED* to be able to POST them using Firefox on Confluence, but *NOW* someone changed it to give you and *ERROR*, attached is the *ERROR* and what the image *SHOULD* look like! Please add an EXTENSION (plug-in) to support these images again (or *AT LEAST* let me drag and drop them as I used to be able to do). I would add it using "Add Images" below but Firefox *WON'T LET ME*!!! I get the ERROR (that I never used to get until recently): The image "file:///C:blahblahblah.bmp" cannot be displayed because it contains errors. It does *NOT* contain errors, it is just an older format that is perfectly *FINE* and should be supported!!!

Solved 4 128

Google home page black and can't change . . .

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445 Yesterday I switched on my PC, opened Firefox and the home… (read more)

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445

Yesterday I switched on my PC, opened Firefox and the home page was black. See the attached screenshot. This is not caused by some accidental switching on of the dark mode. Dark mode is clearly off. Neither can I adjust settings to make the Google home page revert to its customary light grey shade.

This isn't a big deal, I know. And it has happened before and in a short period gone away by itself. Maybe it is to do with a glitch in the latest Firefox version. But it has an unpleasant appearance and discourages surfing.

My Chrome Google home page doesn't have this issue.

Can anyone advise on how to fix this unwanted black screen problem ?

Solved 16 142

Perte de touts les marques page.

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (read more)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Solved 5 244

Paper Tray Printing

How do I get Firefox to print using a different paper tray. I want to print from the rear tray on my Epson 8550 but it always prints from the inner cassette

Solved Archived 6 308

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in new… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Solved Archived 7 243

recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (read more)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Solved 1 232

why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (read more)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Locked 6 134

Cannot access information

I was for reason having to default to LibraOffice and I really did not like that. I switched to FireFox so that I can open files through this browser instead. For some re… (read more)

I was for reason having to default to LibraOffice and I really did not like that. I switched to FireFox so that I can open files through this browser instead. For some reason I download the files and it should take me to view the file in FireFox. I cannot view it at all. I wanted to be able to view the files in FireFox and then I can sync it with Google Docs and then open some of my files into google docs and I do not have to deal with LibraOffice. Why can I not view my files?

Locked 1 118

Fonts too small on sidebar & in drop downs

DAM SERVER ERROR! Every thing I wrote here is now GONE! Is it possible to make sidebar & drop down list LETTERS LARGER? The're tiny, too small to see without he mag… (read more)

DAM SERVER ERROR! Every thing I wrote here is now GONE! Is it possible to make sidebar & drop down list LETTERS LARGER? The're tiny, too small to see without he magnifyer. Shrinking the page has no effect on the sidebar or the drop downs which stay tiny I cannot see tiny letters, I have to use the magnifier to see them & that is very awkward.

Solved 2 145

No more tabgroups

I am using tab groups and suddenly they all disappeared. There is no hint or trace of this function, not even in the tab pulldown menue. I checked the internet, I restart… (read more)

I am using tab groups and suddenly they all disappeared. There is no hint or trace of this function, not even in the tab pulldown menue. I checked the internet, I restartet Firefox several times, I restarted my notebook (Windows 11), I checked about:config (tab groups are enabled). I even reinstalled firefox - it seems like tab groups never have existed. What might have happend - and how could I get that feature back?

Thank you in advance Wolf

Solved Archived 2 86

Sprache

Nach dem Update vom Oktober kann Firefox nicht mehr auf Deutsch angezeigt werden. Die Umstellung auf Deutsch in den Einstellungen haben keine Wirkung. Was ist zu tun? … (read more)

Nach dem Update vom Oktober kann Firefox nicht mehr auf Deutsch angezeigt werden. Die Umstellung auf Deutsch in den Einstellungen haben keine Wirkung. Was ist zu tun?

Solved 1 282

Updated Firefox, add-ons lost

Hello, Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine… (read more)

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens

Solved Archived 2 101

Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (read more)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Solved Archived 2 240