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  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 5 months ago

Answered by Denys 5 months ago

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu opt… (read more)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Autofill with Dashlane has stopped working on some sites all of a sudden!

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not … (read more)

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not auto fill certain sites and with other there is some sort of conflict which causes the sites to sit and spin but it will not auto-fill like usual.

All I have done is clear the cashe several times and then it started. Its a brand new machine so not sure how that plays into it but it was all of a sudden out of no where.

Any help would be greatly appreciated.

Asked by Jesse Tacoronte 5 months ago

Last reply by Paul 5 months ago

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 5 months ago

Last reply by Paul 5 months ago

  • Solved

I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (read more)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

Asked by Jose Carrillo 5 months ago

Answered by Jose Carrillo 5 months ago

  • Solved

Since the last upgrade I have been having a problem with outlook.com/OWA signing in, need to keep clearing cookies

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last … (read more)

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last upgrade does some weird looking and throws an error saying to try again later. If I delete my cookies for live.com and refresh the link it brings me to the sign in page where I can put in the email/password and it opens fine. If I close the window same thing happens and have to clear cookies, etc. Doesn't have the issue on Chrome or Edge, but thought I would make someone aware something odd is happening there. For now I just am using an alternate link https://outlook.live.com/mail/0/ and it comes up fine but it is not re authenticating again at that point.

Is there something I can do to avoid the error?

Asked by shivaeb 5 months ago

Answered by Ed 5 months ago

Firefox changing Configurations on Update

I am getting exhausted with Firefox changing my configurations when updating. I always turn off automatic update for all software I use. I even turn off Windows updates… (read more)

I am getting exhausted with Firefox changing my configurations when updating. I always turn off automatic update for all software I use. I even turn off Windows updates. These updates always break something I regularly use and offer me little if anything that improves my experience.

Recently, the update modified my configurations to allow automatic updating. So I had to turn that off. A recent update removed the simple "!gm" shortcut to Google Maps. I had to create a new shortcut for Google Maps so I could type into the URL bar something like "!gm Missouri" to get the map to display. It wasn't displaying before this and returned search results like "General Motors". Ugh.

Can't Firefox stop updating my configurations and making life difficult for me?

Asked by Bill 5 months ago

Last reply by jonzn4SUSE 5 months ago

Youtube vidoes will not play and some websites i am unable to access.

Ive notcied in the last few weeks that sometimes whn i open mozilla and try watch youtube the webpage loads but no vidoes will work. I have the same issue with my Trading… (read more)

Ive notcied in the last few weeks that sometimes whn i open mozilla and try watch youtube the webpage loads but no vidoes will work. I have the same issue with my Trading212 website, it loads up but will not log me in or anything. I have never had any issues with mozilla before but now everytime i switch my pc off anf try to use Mozilla it just does not work. To get it to work i have to start the uninstaller for mozilla and go through the reload/refresh process which does work in allowing me to watch youtube vidoes and sign into my trading account but it seems super unesscary that i hav e to do this every time i want to go online, I really like Mozilla but if this continues I unfortunately will have to find another browser.

Asked by jack.stirlingg 5 months ago

Last reply by Paul 5 months ago

  • Solved

My email account

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said t… (read more)

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said that account already exists. This is very frustrating for an older geriatric. Please send me instructions to get back where I was. My present email address is [edited from public] @gmail.com.

Asked by jmfuller7 5 months ago

Answered by Paul 5 months ago

Window Resizing

In the past month any browsing window I use suddenly goes to full screen and I have to manually reset it by resizing it. Why does this auto-full sizing occur? I can not f… (read more)

In the past month any browsing window I use suddenly goes to full screen and I have to manually reset it by resizing it. Why does this auto-full sizing occur? I can not find a setting that allows this. I just want any screen window I have to stay the way I set it.

Asked by randardoin 5 months ago

Last reply by hellosct1 5 months ago

Default to open links in a new Tab Does Not Work

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go bac… (read more)

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go back to the original page.

Instead, Firefox overwrites that page and the tab with the a new one, and I have to hit the back button to get back to that original page. And most often the back arrow button is grayed out and I can't get back at all.

In settings, I've tried checking the box for: 'Open links in tabs instead of new windows' but that doesn't do it. I've also tried checking the box, 'When you open a link in a new tab, switch to it immediately,' and that doesn't do it either.

I know that a work-around is to hold down the Ctrl key while clicking a link, but I'd like to set it as a default so I don't have to do that. That's a pain and not a natural function when browsing. To be sure, I want to click on links and that creates a new Tab without Ctrl Keys.

Thanks!

Asked by StevenB 5 months ago

Last reply by john.rovcom 2 weeks ago