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Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 4 months ago

Last reply by BillTreloar 1 week ago

  • Solved

I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (read more)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Asked by twanto 5 months ago

Answered by TechHorse 5 months ago

home button

i got the new update but i have one problem. where is the home button on the toolbar? i would like to just press that like before instead of opening a new page and closin… (read more)

i got the new update but i have one problem. where is the home button on the toolbar? i would like to just press that like before instead of opening a new page and closing the old one

Asked by Ms. Tyson 5 months ago

Last reply by TyDraniu 5 months ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 4 months ago

Last reply by Paul 4 months ago

youtube not showing video

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site. Youtube plays on Edge and troubleshoot mod… (read more)

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site.

Youtube plays on Edge and troubleshoot mode fixes Firefox. Is there any quick way to narrow down the offending extension(s)?

Thanks, mike

Asked by flatscreen 4 months ago

Last reply by Kiki 4 months ago

Can not update location in weather (desktop, main page)

In the main page (new tab), upper right corner the weather is displayed. However, in my case it shows Paris, France. Been there! - but not in 40years. the three dots bes… (read more)

In the main page (new tab), upper right corner the weather is displayed. However, in my case it shows Paris, France. Been there! - but not in 40years.

the three dots beside the location open a search bar that does nothing. i enter my location... does nothing entered my zipcode... does nothing.

restarted my browser ..... no avail restarted my pc ... no avail

cleared cookies ... then restarted browser ... no avail


Windows 10 firefox ver: Version 143.0.1 (64-bit)


side note: this issue is also on my laptop w11

Asked by Keebler 4 months ago

Last reply by TyDraniu 4 months ago

Facebook disabled problem

Hello Facebook Team, My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Commun… (read more)

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

Asked by Mr. Kyaw Thu Soe 4 months ago

Last reply by Paul 4 months ago

can't make camera or mic work on specific site

I can load the page and start a connection, but the site I load says my camera and mic are not allowed, and the window (copy attached) refers to a LOCK picture on on the … (read more)

I can load the page and start a connection, but the site I load says my camera and mic are not allowed, and the window (copy attached) refers to a LOCK picture on on the top of the broowser (highlighted). I made sure my antivirus and security are not blocking, and I don't see what is blocking on Mozilla. Iam aware this side is a confluence of several sites from the same enterprise that share cookies, I don't know if that's the problem, I have no objections so I would allow that group-share if it's needed. I just wan to get to that web site that allows and visual/audio session. I once had it with this same PC camera and mic but somebody changed and now I' blocked by the implications of that padlock.

Asked by Dean 4 months ago

Last reply by Dean 4 months ago

Firefox changing Configurations on Update

I am getting exhausted with Firefox changing my configurations when updating. I always turn off automatic update for all software I use. I even turn off Windows updates… (read more)

I am getting exhausted with Firefox changing my configurations when updating. I always turn off automatic update for all software I use. I even turn off Windows updates. These updates always break something I regularly use and offer me little if anything that improves my experience.

Recently, the update modified my configurations to allow automatic updating. So I had to turn that off. A recent update removed the simple "!gm" shortcut to Google Maps. I had to create a new shortcut for Google Maps so I could type into the URL bar something like "!gm Missouri" to get the map to display. It wasn't displaying before this and returned search results like "General Motors". Ugh.

Can't Firefox stop updating my configurations and making life difficult for me?

Asked by Bill 5 months ago

Last reply by jonzn4SUSE 5 months ago

Cloudflare capcha

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Even… (read more)

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Eventually, I launch a different Chromium-based browser and open the page there. Firefox for Android usually handles this issue.

Asked by Nikolay A 4 months ago

Last reply by Moses 4 months ago

Default to open links in a new Tab Does Not Work

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go bac… (read more)

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go back to the original page.

Instead, Firefox overwrites that page and the tab with the a new one, and I have to hit the back button to get back to that original page. And most often the back arrow button is grayed out and I can't get back at all.

In settings, I've tried checking the box for: 'Open links in tabs instead of new windows' but that doesn't do it. I've also tried checking the box, 'When you open a link in a new tab, switch to it immediately,' and that doesn't do it either.

I know that a work-around is to hold down the Ctrl key while clicking a link, but I'd like to set it as a default so I don't have to do that. That's a pain and not a natural function when browsing. To be sure, I want to click on links and that creates a new Tab without Ctrl Keys.

Thanks!

Asked by StevenB 4 months ago

Last reply by MrJ1nX 3 months ago

why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (read more)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

Asked by phoenixx2012 4 months ago

Last reply by Paul 4 months ago