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  • Solved

History isn't tracking correctly.

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under… (read more)

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under recently closed tabs. Please can you advise what is going on?

Asked by walkinginbluebells 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

java script is not working even though in settings it says it is enabled.

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me tha… (read more)

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me that they need javascript enabled in order to work.

Asked by c.hixson 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Auto-adding shortcuts?

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto … (read more)

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto added shorcuts (Even when the items on the screen are finished, they keep appearing in front of me, and this takes a long time). It is a must feature I think.

Asked by MithraWill 5 months ago

Answered by Paul 5 months ago

Don't remember Mozilla password

I don't remember signing up for Microsoft OR Mozilla. but I've been using Firefox for years. I have Microsoft, which may be [edited] @gmail.com, as I changed it from that… (read more)

I don't remember signing up for Microsoft OR Mozilla. but I've been using Firefox for years. I have Microsoft, which may be [edited] @gmail.com, as I changed it from that to [edited] @gmail.com years ago, and haven't logged in for years.

Asked by Barbara Zapson 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (read more)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 5 months ago

Answered by George Kitsoukakis 5 months ago

Firefox Seems to Never Quit!

This problem, annoynace, has become overwhelming of late. It appears everytime a have a FF version download, this problem increases. Any help advice would be appreciated.… (read more)

This problem, annoynace, has become overwhelming of late. It appears everytime a have a FF version download, this problem increases. Any help advice would be appreciated. Dan

Asked by HawkeyeOneZero 5 months ago

Last reply by HawkeyeOneZero 5 months ago

Who owns the various AI chatbots?

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of th… (read more)

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of the chatbots. That information would be helpful in deciding on which chatbot, if any, I might decide to use. Thanks.

Asked by smithjcn 5 months ago

Last reply by Paul 5 months ago

Turning off video popups

Many web pages that have a video header will launch the video in a popup window after you scroll past the header. There are no user controls in the popup window, and c… (read more)

Many web pages that have a video header will launch the video in a popup window after you scroll past the header.

There are no user controls in the popup window, and clicking 'block popups' and turning off 'enable p-n-p controls' had no effect on them.

Is there a a setting that will stop these video popups from automatically launching? They eat up a lot of memory, and are a pain to turn off manually.

Thanks.

Asked by rasmith505 5 months ago

Last reply by Agent virtuel 5 months ago

How to stop DoH going around my pihole network dns filter

Hi guys, Had Firefox as network default browser for decades. Now I have a problem with my DNS pihole filter, firefox just goes around it. I've read countless articles on … (read more)

Hi guys, Had Firefox as network default browser for decades. Now I have a problem with my DNS pihole filter, firefox just goes around it. I've read countless articles on how to stop this, I've tried DoH 0 and DoH 5, I've placed a file policies.json in a distribution folder. I've tied everything I can find on the net. Nothing and I do mean nothing, had the slightest effect. Firefox goes around whatever I try.

I've spent many, many hours on this please tell me how to kill this, I'm forced to use another browser at the moment, which is painful.

version 142.0.1 64bit W11.

Thank you Bob.

Asked by bob.latham 5 months ago

Last reply by bob.latham 5 months ago

Tabs constantly crashing.

I've done all the troubleshooting I could find, including: Uninstalling, tried using beta ff, disabled hardware acceleration, disabled/removed all extensions, memtest, up… (read more)

I've done all the troubleshooting I could find, including: Uninstalling, tried using beta ff, disabled hardware acceleration, disabled/removed all extensions, memtest, updated various drivers. Still frequent tab crashes Tried two other browsers and neither of those had any issues. No crashing on edge or duckduck.

Crash reason seem to be mostly EXCEPTION_ACCESS_VIOLATION_READ and EXCEPTION_BREAKPOINT

Few crashes from today: https://crash-stats.mozilla.org/repor.../647f9599-8e18-417d-852e-b52300250827 https://crash-stats.mozilla.org/repor.../2001d7f1-4cfc-476b-9a88-4679a0250827 https://crash-stats.mozilla.org/repor.../b2101bae-a1cc-404c-b0d2-7b8230250827 https://crash-stats.mozilla.org/repor.../dede8925-55e3-484e-b2ab-3863d0250827

Asked by lanceacarlisle 5 months ago

Last reply by lanceacarlisle 5 months ago

Firefox v142.0.1 (64-bit) has crippled my browser!!!!

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now… (read more)

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now!!!!!!!

I (God forbid) opened the same sites in Edge, and there's no problem viewing them on Edge.

Is there a way that I can roll back this latest update, because I had no problems until this morning. I'm running a Win 10 Pro OS.

Asked by tgt1234 5 months ago

Last reply by SuMo Bot 5 months ago