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Turn off swipe to navigate Back and Forward

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accident… (read more)

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accidentally while scrolling around a large web page. When you go back, it deletes all data that was filled out on the web form causing DOUBLE the work. How do I turn it off please? Win 10, FF 142.0.1 64-Bit

Asked by SuMo Bot 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Amazon Prime Video no progress bar

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress … (read more)

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress bar appears as normal. I get the same results in Firefox on both my PC and Laptop. I have updated and reinstalled Firefox to the lastest version. I have NOT added any new extensions in the last year.

Asked by Curt W 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.c… (read more)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Asked by petarl 2 months ago

Answered by Denys 2 weeks ago

  • Solved

Recent update too me off the ESR update channel

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and l… (read more)

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Asked by MikeZZ 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (read more)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 2 months ago

Answered by George Kitsoukakis 2 months ago

  • Solved

Not sure how to disable the AI summarize pop-up after disabling the AI summarizer

Hello, I disabled the AI summarizer almost immediately after seeing it because: It was not able to summarize the page It blocked the information I actually needed … (read more)

Hello,

I disabled the AI summarizer almost immediately after seeing it because:

  1. It was not able to summarize the page
  2. It blocked the information I actually needed to see on the page

However, shortly after disabling it I got a pop-up ad advertising the feature! (attached)

Related Question: Want to remove or disable AI summarizer

Asked by Mozilla746 2 months ago

Answered by TyDraniu 2 months ago

v. 142.0.1 - no german Language pack?

Reporting a bug: "Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED! Ge… (read more)

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.

Asked by axlotl 2 months ago

Last reply by huang3292 2 months ago

Bank of America login

I can no longer enter a password on the login page at https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. I was able to change my password but it didn't he… (read more)

I can no longer enter a password on the login page at https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. I was able to change my password but it didn't help. A BofA agent could not identify the problem and walked me through the login using Chromium.

Asked by Tom Kuiper 1 month ago

Last reply by Tom Kuiper 1 month ago

  • Solved

Remove "translate selection" from context menu

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how… (read more)

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how FF decided that I need translations, and specifically to Hebrew!

In the settings, my preferred language is "English (US)". In "translation settings", the list of "Translation will happen automatically for the following languages" is empty, and the list of "Translation will not be offered for the following languages" has Hebrew and French. (I would add English but I don't see how.)

Is there a way to just remove this translation option from the context menu?

Asked by gidiav 2 months ago

Answered by Agent virtuel 2 months ago

  • Solved

More choice in Ai Chatbot

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for L… (read more)

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for Lumo, Protons new chatbot. My question is is there any future support coming for Lumo, or better yet, an option to let FF users choose ANY chatbot, not just these 4?

Asked by masonsowell03 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (read more)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Asked by adrian.biafore 2 months ago

Answered by George Kitsoukakis 2 months ago

  • Solved

installed K-Lite Codec Pack now Twitch.tv wont load

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, t… (read more)

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, twitch gets hung up and never finishes loading. it loads in a private window, and on edge too. i turned off the few extensions i have but that didnt help either.

i uninstalled the codec pack but im still getting the issue.

if i hit F12 i see theres an error Loading failed for the <script> with source “https://assets.twitch.tv/assets/6411-9f5e77558af00b1acec0.js”.

thnx!

Asked by dRxUgz 2 months ago

Answered by dRxUgz 2 months ago

java script is not working even though in settings it says it is enabled.

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me tha… (read more)

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me that they need javascript enabled in order to work.

Asked by c.hixson 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Private window google searches return in the regional language and not the one I set for both mozilla and my google account

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the … (read more)

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the results will try to be in the regional english and google asks if I want to switch to english every time.

Asked by bereo 2 months ago

Last reply by Agent virtuel 4 weeks ago

Passwords

Why doesn't Firefox ask me to update passwords? When I change my password on a website, the update window doesn't appear. I have to do it manually in Firefox settings. … (read more)

Why doesn't Firefox ask me to update passwords? When I change my password on a website, the update window doesn't appear. I have to do it manually in Firefox settings.

Asked by matblack 2 months ago

  • Solved

Firefox browser settings are no longer available.

I have the latest Firefox installed on Linux Mint. But in Firefox privacy settings there is no longer a way to choose browsers. It just says "Firefox is currently your de… (read more)

I have the latest Firefox installed on Linux Mint. But in Firefox privacy settings there is no longer a way to choose browsers. It just says "Firefox is currently your default browser". But every time I do a search, it automatically search with Google. That never never happened until I installed latest Firefox. If Firefox is forcing me to use Google, that why do I need Firefox?? Please explain?

Thanks much for your time

Asked by usa104 2 months ago

Answered by jonzn4SUSE 2 months ago