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Firefox v142.0.1 (64-bit) has crippled my browser!!!!

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now… (read more)

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now!!!!!!!

I (God forbid) opened the same sites in Edge, and there's no problem viewing them on Edge.

Is there a way that I can roll back this latest update, because I had no problems until this morning. I'm running a Win 10 Pro OS.

Asked by tgt1234 3 months ago

Last reply by Francisco De La Cruz 3 months ago

Page opens but instantly grey out.

I want to unsubscribe form emails from a company MyHeritage, but when I click the link the page opens then instantly greys out so I cannot do anything. This happens with … (read more)

I want to unsubscribe form emails from a company MyHeritage, but when I click the link the page opens then instantly greys out so I cannot do anything. This happens with another trusted web site as well

Asked by Mike Hoar 3 months ago

Last reply by Mike Hoar 3 months ago

Can't pin extensions

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and ma… (read more)

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and manage the extensions and themes. There is no option to pin any extension. I saw this issue on an expired post to Mozilla but the answer was incorrect.

Any ideas? I can't access my password manager extension even though it's there....

Asked by robert.lasser 3 months ago

Last reply by robert.lasser 3 months ago

Moving profile to new computer Local or Roaming

Moving Firefox over to a new computer, I know how to find the profiles via file manager- that is not my problem. I am not sure which to move, Local or Roaming. I am thi… (read more)

Moving Firefox over to a new computer, I know how to find the profiles via file manager- that is not my problem. I am not sure which to move, Local or Roaming. I am thinking Roaming as that has all my bookmarks and passwords. I have moved individual files from Roaming and do have bookmarks and passwords working on new computer.

But I was thinking it would be best to move the whole thing so I got the tabs that should be used on startup and maybe more I don't know. So I don't know if I should copy both over or just one. I did try both once and Firefox said it couldn't find profile (I renamed the old ones).

Thinking I may need to use about:profiles and select new one. Not sure what will happen, hope it lets me point to new file on my USB drive. Looks like I should use both local and roaming, but don't know? Local might be something that relates to hardware on computer.

Hope this makes sense?

Asked by Jer 3 months ago

Last reply by Jer 2 months ago

Sporadic DNS and Connection timings taking 30 seconds

Ever since upgrading to Windows 11, my Firefox installation has occasionally been unable to resolve domain names of some websites. Example domains: apps.powerapps.com… (read more)

Ever since upgrading to Windows 11, my Firefox installation has occasionally been unable to resolve domain names of some websites. Example domains:

As I was trying to debug this, I discovered that the DNS resolution and connection timings are just over 30 seconds (see the attached image). This is highly unusual.

  • The issue does not occur with other web browsers on my computer (i.e., Microsoft Edge).
  • The issue has persisted across reboots.
  • I have already reinstalled Firefox (and wiped the temp files and appdata profile before installing again).
  • The issue does not occur with other devices on my home network.
  • DNS over HTTPS has been manually disabled.
  • Changing DNS resolvers in my Windows settings does not fix the issue.
  • The issue is still present with a fresh, unmodified installation of Firefox.

Any help would be greatly appreciated! I love Firefox and do not want to switch to a different browser.

Asked by Celsius8193 3 months ago

Last reply by jonzn4SUSE 3 months ago

Message "Windows file-dialog has crashed"

I am intermittently but repeatedly getting this message in Firefox: > The Windows file-dialog has crashed. No file or folder could be selected. Windows 11, Firefox 1… (read more)

I am intermittently but repeatedly getting this message in Firefox:

> The Windows file-dialog has crashed. No file or folder could be selected.

Windows 11, Firefox 142.0.1 Most recently within www.facebook.com Edit Album

Is this a known problem? And does it have a solution?

Asked by ronks1 3 months ago

Last reply by ronks1 3 months ago

elements of pages are not loading correction

Hi, just to say, sorry, I’m an absolute idiot, I don’t understand tech at all. I have a VPN, privacy badger and ublock origin. These issues continue whether these three t… (read more)

Hi, just to say, sorry, I’m an absolute idiot, I don’t understand tech at all. I have a VPN, privacy badger and ublock origin. These issues continue whether these three things are turned off or not, so I believe it must be to do with my Firefox settings.

Everything was fine, but now all of the sudden, certain elements of pages will not load.

So for example, today I tried to go to Gizmodo and look at a Star Trek page. Cool. https://gizmodo.com/star-trek-day-announcements-include-a-lego-collaboration-and-a-youtube-kids-series-2000655142

This is not the only site, just an example.

Clicked the comment button to see what people are saying. It won’t load the comments. The comments are completely blocked. They don't exist. When I try to look at the comments, it just shows me another part of the webpage, can't even see the comments.

Thought it was just this site, but then today I was on a plastic surgeon site in Europe to make a payment and it wouldn’t load the payment page.

I tried turning off badger and unblock to make the payment, and it didn’t work.

Honestly I really have no idea what the problem is, I know I’m doing something stupid but I don’t know what it is or how to figure out.

Any help on figuring out what’s going on or where the hiccups for these might be would be welcome.

Thank you!

Asked by Maddyjames 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I cannot log in to iCloud.com, even after popup block exception. Any suggestions?

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow ac… (read more)

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow access. After I approve, I get a 6-digit verification code on the iPhone. But no popup window appears on the Firefox tab, so I can enter the code. Any suggestions?

Asked by johnson1738 3 months ago

Last reply by Paul 3 months ago

v. 142.0.1 - no german Language pack?

Reporting a bug: "Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED! Ge… (read more)

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.

Asked by axlotl 3 months ago

Last reply by huang3292 3 months ago

Backed up Firefox session not being properly restored

I've been backing up my opened tabs for the past 4 or 5 years with the steps in this legendary post: https://support.mozilla.org/en-US/questions/1257866 But this time it… (read more)

I've been backing up my opened tabs for the past 4 or 5 years with the steps in this legendary post: https://support.mozilla.org/en-US/questions/1257866

But this time it failed me and I don't know why. I just switched from Debian to Linux Mint, put everything up to date, but when I copy the sessions-store folder back into my session folder, as described in the post, nothing happens. I tried restoring only the 2 files listed there, and also dropping them in the general user folder, outside sessions-store, but still nothing. I've also noticed that the sessions-store folder isn't created automatically, even if I open a bunch of new tabs now and close the browser.

I don't even know how to begin troubleshooting this to be honest, this is the first time this method's ever failed me :(

I also saw this post: https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup But it doesn't help either.

Asked by fran.ayrolo 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox's mute tab "function" - how do I get rid of it please?

Google told me to go to About.Config, find "browser.tabs.showAudioPlayingIcon" then change the value to false. But, at least in my version of FF, that doesn't work becaus… (read more)

Google told me to go to About.Config, find "browser.tabs.showAudioPlayingIcon" then change the value to false. But, at least in my version of FF, that doesn't work because browser.tabs.showAudioPlayingIcon isn't listed. I'm running 142.0.01.

I know FF is trying to please all the wonderful teenagers who want to constantly screw around with software settings. But it would be really nice if such new "features" were not turned on automatically.

Asked by LWSolom 2 months ago

Last reply by Shirmaya John 2 months ago

  • Solved
  • Locked

Turn off swipe to navigate Back and Forward

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accident… (read more)

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accidentally while scrolling around a large web page. When you go back, it deletes all data that was filled out on the web form causing DOUBLE the work. How do I turn it off please? Win 10, FF 142.0.1 64-Bit

Asked by SuMo Bot 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Private window google searches return in the regional language and not the one I set for both mozilla and my google account

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the … (read more)

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the results will try to be in the regional english and google asks if I want to switch to english every time.

Asked by bereo 3 months ago

Last reply by Agent virtuel 1 month ago

  • Solved

website loads in private window not in regular window

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2d… (read more)

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons

https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2dl

shows me as automatically logged into the site but will not load the TV listings for me in a normal window.

But if I use the same link in a private window it asks for my user name and password then shows the TV listings and continues to work as it always has.

What could possibly cause this? Has only happened for the last 4 days.

Sue

Asked by SueWitch 3 months ago

Answered by Denys 3 months ago

  • Solved

Firefox locks out my taskbar.

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the sc… (read more)

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the screen it reappears. With Firefox I cannot make the Taskbar reappear.

Asked by anoble2 3 months ago

Answered by anoble2 3 months ago

  • Solved

How do I set Firefox's default printer?

I have these printers. "HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020" Regardless of the value of print.sav_print_settings, the first print dialog afte… (read more)

I have these printers.

"HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020"

Regardless of the value of print.sav_print_settings, the first print dialog after starting Firefox shows "HP LaserJet 1020".

If I manually put "HP LaserJet M109-M112" (no quotes) in print_printer, it reverts to "HP LaserJet 1020" the next time Firefox starts.

How do I make "HP LaserJet M109-M112" Firefox's default? Thanks.

Asked by vesf 3 months ago

Answered by vesf 3 months ago