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Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Firefox is very slow/unable to load specific pages after laptop reset

Hi hi, I just did a complete reset to factory settings of my laptop (MSI), and a wipe of my hard drives too. After reinstalling Firefox (literally the first thing I did a… (read more)

Hi hi, I just did a complete reset to factory settings of my laptop (MSI), and a wipe of my hard drives too. After reinstalling Firefox (literally the first thing I did after setting up windows), it runs more slowly than before the reset (even for a basic search on Google/Duckduckgo). I am also unable to load any pages under the domain discussions.unity.com : the page loads forever, it's impossible to click on anything (even the hovering styles don't work), and I get a banner at the top of the screen that says "This page is slowing down Firefox. To speed up your browser, stop this page.". Also the memory usage for this page skyrockets (gone up to 4000MB??). I've disabled the 2 extensions I have (Dark Reader and Adblock Plus), restarted Firefox, restarted the computer, cleared the cache, even turned off the mozilla syncing, nothing worked. Any idea on what could be happening here? It's the first time in using Firefox for over 15 years that I've seen this happened.

Thank you for your time and attention <3

Asked by BennyBoy 5 months ago

Answered by BennyBoy 5 months ago

"Other bookmaks",

Please tell what creates the folder "Other Bookmarks", its function and the purpose that it is created. I do not put any there, yet there are dozens and I am ignorant of … (read more)

Please tell what creates the folder "Other Bookmarks", its function and the purpose that it is created. I do not put any there, yet there are dozens and I am ignorant of its proper use. I see sites that I might have visited, but still do not know how they got there. Thanks in advance for enlightenment of a user, especially the built in protections.

James

Asked by JJEULER 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Regarding having multiple tabs open for the same retailer/store.

Hello. I'm trying to order multiple products on "Bulk.com", i have each tab open for every product that i wish to place in my "shopping basket". When placing the first p… (read more)

Hello.

I'm trying to order multiple products on "Bulk.com", i have each tab open for every product that i wish to place in my "shopping basket". When placing the first product in the basket and then moving on to the next tab for placing the the next product in the basket, the basket does not update so that there's total of 2 products in the basket. I'm not sure why this is not updating, but when i tried to do the same thing in Microsoft Edge it worked just fine, and i also contacted Bulk about this and they tried on Google Chrome, which also worked for them. I don't use Chrome so i haven't tried it there. I've deactivate all ad blockers, I've also tried to clear all the cookies and nothing seems to work? So I'm wondering what else is there that i need to try or do so that it work as it should. I've also tried to buy things from other sites which works just fine, so I'm wondering why it works on some sites and not in others?

Thanks in advance. Kind and warm regards.

Asked by Sahasrara 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Bank instructs custome must upgrade mozilla / firefox???

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that e… (read more)

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that every time YOU tell me and I press the button .. SO what else do I have to do>> As you may guess .. need some baby step help Please! Regards Jeanette

Asked by cooper.jb 5 months ago

Last reply by Shemar moore 5 months ago

  • Solved

All my extensions disabled when I updated to 141.0.2 (64-bit) and won't re-enable.

The moment my version of Firefox auto-updated to 141.0.2 (64-bit), all of my extensions disabled. There is no option to re-enable them and no indicator of why they are d… (read more)

The moment my version of Firefox auto-updated to 141.0.2 (64-bit), all of my extensions disabled. There is no option to re-enable them and no indicator of why they are disabled.

I found that switching to a new profile allows them to work, but of course that's not really an option; I have huge amounts of custom stuff in eg. Greasemonkey that I cannot afford to lose.

What can I do to preserve my extensions without losing things like Greasemonkey scripts? Again, deleting them and reinstalling them is not an option if it would lose their individual configurations.

Asked by Aquillion 5 months ago

Answered by Aquillion 5 months ago

  • Solved

What is a 30-day money-back guarantee mean for the Monitor app?

I want to make sure my personal info is not exposed but don't know how to enlist Monitor for FREE as you advertised. A a first-time customer, how do I get my $ back??? NO… (read more)

I want to make sure my personal info is not exposed but don't know how to enlist Monitor for FREE as you advertised. A a first-time customer, how do I get my $ back??? NOTHING is explained on that site!

Asked by dfvww5wbrz 5 months ago

Answered by Paul 5 months ago

Private Window

I always use Firefox Private Window when I go on the Internet. Today, while I was on Fidelity.com, I was suddenly logged out. When I tried to go back to Fidelity.com usin… (read more)

I always use Firefox Private Window when I go on the Internet. Today, while I was on Fidelity.com, I was suddenly logged out. When I tried to go back to Fidelity.com using Firefox/Private Window, a dialog box on Microsoft Edge appeared asking me to: "Choice: #1 Do you want to make Firefox to be your default" "Choice: #2 Not Now". Which ever I choice I choose, Microsoft Edge will appear with the two above choices. This has been happening repeatedly for several minutes now, so I tried to reach Firefox Support.

My main problem is I cannot access Firefox / Private Window anymore since I was suddenly logged out of Fidelity.com.

Would you please fix this problem. Also, I already selected Firefox to be my default browser long time ago. Why am I being this question every time I go on the internet using Firefox?

Asked by rmiller732 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

unconfirmed account

ich habe vergessen, meinen Mozilla account zu bestätigen. Auf meinem iPhone funktioniert der VPN Tunnel, auf weitere Geräte kann ich ihn nicht übertragen. Ich habe vor ei… (read more)

ich habe vergessen, meinen Mozilla account zu bestätigen. Auf meinem iPhone funktioniert der VPN Tunnel, auf weitere Geräte kann ich ihn nicht übertragen. Ich habe vor einer Woche mein Abo über den Apple Store verlängert. Kann ich die Bestätigungsmail erneut erhalten

Asked by jenspfeiffer27 5 months ago

Last reply by Paul 5 months ago

Problem loading a website.

I was attempting to open a website but, I got the following message. What does it mean and how can I correct the problem. Access Denied You don't have permission to ac… (read more)

I was attempting to open a website but, I got the following message. What does it mean and how can I correct the problem.

Access Denied You don't have permission to access "http://www.michaels.com/?" on this server. Reference #18.94f10f17.1754577065.6761c537 https://errors.edgesuite.net/18.94f10f17.1754577065.6761c537

Thank you for your time.

Asked by dhudson46 5 months ago

Last reply by dhudson46 5 months ago

hpsearch link opens automatically when I open a new window in mozilla.

https://hp-search.com/?path=firefox/newtab&u=a0935525fc0272f4&subid=11119&channel=default If I open a new window this link is the first thing that open auto… (read more)

https://hp-search.com/?path=firefox/newtab&u=a0935525fc0272f4&subid=11119&channel=default


If I open a new window this link is the first thing that open automatically.

Asked by hussen175 5 months ago

Last reply by TyDraniu 5 months ago

Command M - Minimalizowanie FF na MacBooku

Hi. I have a problem with minimizing the Firefox window on a MacBook (M1, 2020, Tahoe26, FF 141.0.2 (aarch64). After launching the browser, using Command+M for the first… (read more)

Hi.

I have a problem with minimizing the Firefox window on a MacBook (M1, 2020, Tahoe26, FF 141.0.2 (aarch64). After launching the browser, using Command+M for the first time works and the window moves to the taskbar normally. When the FF window returns, the shortcut stops working and the Command+M Thumbnail option becomes grayed out. It doesn't matter if FF is in fullscreen mode or not - the shortcut only works the first time. ____________ Cześć. Problem dotyczy minimalizowania okna Firefox na MacBook (M1, 2020, Tahoe26, FF 141.0.2 (aarch64). Po uruchomieniu przeglądarki, za pierwszym razem użyciu Command+M skrót działa i okno normalnie przechodzi do paska. Po powrocie okna FF, skrót przestaje działać, a opcja Miniaturka Command M staje się nieaktywna. Nie ma znaczenia, czy FF jest w trybie pełnoekranowym, czy nie - skrót działa tylko pierwszy raz.

Asked by JX6 5 months ago

Last reply by JX6 4 months ago