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bookmarks and history are nul

version 141.0.3 on a 2019 iMac 11.7.10 ... when this version was downloaded, bookmarks and history disappeared. Is there a way to recover or do I have to begin from scra… (read more)

version 141.0.3 on a 2019 iMac 11.7.10 ... when this version was downloaded, bookmarks and history disappeared. Is there a way to recover or do I have to begin from scratch ?

Asked by breitung 2 months ago

Answered by Paul 2 months ago

  • Solved

Missing Icons in the Right Resolution

Hello Firefox team, I downloaded firefox-142.0.tar.xz and copied the necessary files to the appropriate directories. Unfortunately, I am missing the 24x24 and 256x256 ic… (read more)

Hello Firefox team,

I downloaded firefox-142.0.tar.xz and copied the necessary files to the appropriate directories. Unfortunately, I am missing the 24x24 and 256x256 icons. Could you please add these resources?

I would be very grateful if you could help me with this.

Best regards Chris

Asked by Chris2574 2 months ago

Answered by Chris2574 2 months ago

  • Solved

2 Factor Log In

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it chan… (read more)

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it changed after a download & now I'm getting 2-factor set up when accessing one website. Please advise if you have any ideas.

Asked by Kay Martin 2 months ago

Answered by Kiki 2 months ago

  • Solved

Wrong StartupWMClass on Firefox Developer Edition

`StartupWMClass=firefox-aurora` in `/usr/share/applications/firefox-devedition.desktop`, with actually `firefox-dev` for opened windows. Version: Ubuntu 25.04, GNOME 4… (read more)

`StartupWMClass=firefox-aurora` in `/usr/share/applications/firefox-devedition.desktop`, with actually `firefox-dev` for opened windows.

Version: Ubuntu 25.04, GNOME 48, firefox-devedition 143.0b2.

Asked by Captune 2 months ago

Answered by Captune 2 months ago

  • Solved

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error messag… (read more)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Asked by plantsower 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Bookmarks toolbar

Today, as a change, when I open a webpage from the bookmarks toolbar, the new page does not include the toolbar - to get to the toolbar, I have to open a new tab or resta… (read more)

Today, as a change, when I open a webpage from the bookmarks toolbar, the new page does not include the toolbar - to get to the toolbar, I have to open a new tab or restart - is there a way to fix this in Settings?

Asked by Marc Thomas 2 months ago

Answered by Marc Thomas 2 months ago

  • Solved

I cannot get the Evernote Web Clipper to appear on Windows 11

I cannot get access to the Toolbar to make the Evernote Web Clipper appear even though it is listed in to Add ons Manager I don't have this problem on my other, WIndows … (read more)

I cannot get access to the Toolbar to make the Evernote Web Clipper appear even though it is listed in to Add ons Manager I don't have this problem on my other, WIndows 10, computer. Is this a known problem with WIndows 11?

Asked by Tractorman 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Audios do not play in a webpage

In the webpage https://www.wnyc.org/story/wild-thing-a-life-of-paul-gauguin-full-bio/ when I click to listen to play a segment (▷ Listen) it shows momentarily a button … (read more)

In the webpage

https://www.wnyc.org/story/wild-thing-a-life-of-paul-gauguin-full-bio/

when I click to listen to play a segment (▷ Listen) it shows momentarily a button but then returns to the original (▷ Listen). However, when I open the page in Chrome it plays without any problem. What could be the problem?

Asked by emfril 2 months ago

Answered by emfril 2 months ago

  • Solved

address bar remembers keyword search

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), … (read more)

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), pressing ctrl + L to go to the address bar would select all the text in the address bar, including the keyword, such that if I had made a google search by typing g and some query, I could immediately do a wikipedia search by typing w and some query.

Now, with an updated firefox (141.0.3, on xubuntu 24.04), the search engine from the previous search remains when I press ctrl + L, so I have to type backspace(s) to remove the search engine keyword, before typing a new keyword.

Is it possible to get the old behaviour back?

Asked by Tor Nordam 2 months ago

Answered by Agent virtuel 2 months ago

  • Solved

my favorite addon is apparently violating tos - is it safe to reenable?

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firef… (read more)

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firefox/addon/contextsearch

I am unable to find further explanation or the exact reason for this decision, but I am able to activate it again at my own risk. Seeing as I don't know what the problem is, I am hesitant to do so. Could someone explain what the issue is and if it's safe to continue using that addon? Am I or is my personal information at risk, since I have been using the addon regularly?

Asked by Beuteschema 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago