Firefox Community Forum

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

Since the latest update I can no longer use the 1password extension, and am also unable to use single sign on to log in to my work accounts on firefox (which previously worked). Now I need to use a different browser in order to log in. Whatever the change was, please fix it as this is really annoying, or I may just need to move to another browser.

Do I meed a seperate Login for support.mozilla.org and addons.mozilla.org?

ich habe vergessen, meinen Mozilla account zu bestätigen. Auf meinem iPhone funktioniert der VPN Tunnel, auf weitere Geräte kann ich ihn nicht übertragen. Ich habe vor einer Woche mein Abo über den Apple Store verlängert. Kann ich die Bestätigungsmail erneut erhalten

I have tried clearing my cookies and browser data and even tried on a private window but it still doesn't work. I am assuming this is a account error.

Could you help me resolve this issue

Kind regards