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Extensions pinned to Toolbar does not work?

Hey! Anyone has any ideas why the extensions does not work properly anymore? Or is in similar situation? My browser has been updated, as well mentioned extensions (its … (read more)

Hey!

Anyone has any ideas why the extensions does not work properly anymore? Or is in similar situation?

My browser has been updated, as well mentioned extensions (its only 4 of them really). They worked fine for years and now suddenly - when I click on them - there is no response! I refreshed and re-installed the browser as well. Restarting does not help either.

Asked by Owlpaw 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How do I ban permissions for all sites?

What happened to Firefox's permission's page? There's so few options now. I'm being harassed by websites to give them permission that should be blocked across the entire … (read more)

What happened to Firefox's permission's page? There's so few options now. I'm being harassed by websites to give them permission that should be blocked across the entire browser. I'm autistic and sensitive to popups/interruptions/distractions. So most permissions I simply had off for everything, because I don't want to be asked anything. I don't want to confirm anything. I don't want any popup of any type. So I turned everything off and it was good. (except blocking cookies of course)

But now sites are asking me again and there's no way to blanket turn off everything. I see I can press "Ctrl+i" to bring up specific permissions for that site, but that's not good enough. I specifically need permissions blocked for sites I've never visited. Needing to visit the site first completely defeats the purpose.

The permissions listed in the settings isn't all of them. How do I turn off ALL permissions for ALL sites. I can turn on specific permissions when I want them. Essentially, how do I recreate functionality that used to exist but was removed from us for whatever reason.

Also, it's a huge security hole! I'm a senior full stack developer. Asking permissions for a user is a great way to fingerprint them. If I accidentally hit "yes" to a few key permissions, I can be fingerprinted. Another reason I should be able to blanket ban these permissions. I just want my browser to be a browser. These permissions do nothing for me but make the experience worse.

Asked by Anon 3 months ago

Last reply by antoninbavoil 3 months ago

Hidden ad tabs - Why is this allowed?

I did some research recently on some travel sites. Today, while trying to research which tab was doing DNS queries to SnapChat (which I never use) I learned about `about… (read more)

I did some research recently on some travel sites.

Today, while trying to research which tab was doing DNS queries to SnapChat (which I never use) I learned about `about:processes`. I found 5 "hidden" tabs from various travel sites (some of which I never visited) running in the background. I did not explicitly hide any tabs.

WHY IS IT ALLOWED FOR SITES TO KEEP OPEN HIDDEN TABS AT ALL WITHOUT TELLING ME ABOUT IT?

This is not conducive to trusting Mozilla.

Asked by jhgarrison 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox address bar says some of my website pages are not secure even though they are

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the a… (read more)

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the address bar and says that the connection is not secure.

I checked other browsers (Edge, Chrome, & Brave) and all show a secure connection. So this only happens in the Firefox browser (v141.0). I'm using Windows 10 64bit.

Has anyone else had this issue? Any suggestions on how to fix?

The form is how my clients order on my website (no financial info is entered on the form, just data), and I fear that if they are using Firefox and see it's "not secure" they will leave.

Asked by coreltech 3 months ago

Last reply by coreltech 3 months ago

Min-max-close buttons hidden

If I don't use the custom adjustments in my Chrome css, seven buttons on that right side of the menubar are hidden, including the min-max close buttons. This is problema… (read more)

If I don't use the custom adjustments in my Chrome css, seven buttons on that right side of the menubar are hidden, including the min-max close buttons.

This is problematic when I'm troubleshooting Firefox, and the css is disabled. If I want to close or take the browser out of max mode, I must move those buttons to the navbar, which has no such restriction accommodating those buttons, not to mention why is it necessary for that min-max close trio to monopolize 20% of the menubar. Waste of space. Inefficient.

I'm also curious why must that frame at the top of this sites pages remains persistent, and follows the user down the page, so that when you're composing, and accidentally (and all to often) touch one of those links, it get superimposed over the message, and you must move the cursor to the bottom of the page get rid of it. Not to mention, that frame shrinks the working area of the page about 30% vertically.

I mean, once you have already navigated to the destination page, and you're composing, how often/likely are you going to need to access that area?

Asked by noel_envode 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

"List All Tabs" button reappears after being removed when switching tab groups

Hello, I’m using Firefox together with the "Simple Tab Groups" extension. When I remove the "List All Tabs" button from the toolbar (right-click → “Remove from Toolbar”)… (read more)

Hello,

I’m using Firefox together with the "Simple Tab Groups" extension. When I remove the "List All Tabs" button from the toolbar (right-click → “Remove from Toolbar”), it disappears as expected. However, after switching between tab groups in Simple Tab Groups, the button automatically reappears on the toolbar.

Is there a way to completely prevent this button from returning, even in such cases? I would like it to remain removed permanently until I manually restore it.

If there is currently no way to achieve this, is it something that could be expected in future browser updates?

Thank you in advance for your help!

Best regards, Dmitrii

Asked by DIM-9000 3 months ago

Last reply by DIM-9000 3 months ago

  • Solved

Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (read more)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Asked by Bhaumik Tripathi 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Songsterr captions are getting messed up in Firefox

I have an account with Songsterr. It's a music tabs site. I moved over to Firefox as my primary browser relatively recently & I've noticed that the captions in Songs… (read more)

I have an account with Songsterr. It's a music tabs site.

I moved over to Firefox as my primary browser relatively recently & I've noticed that the captions in Songsterr are all messed up. I've been on to Songsterr about it & they cannot solve it but, on a whim, I checked Songsterr in Safari & everything appears normal so I'm going to assume for the moment that this is a firefox related issue.

I've added 4 screenshots. The first two are from Safari & show how the captions should appear. The second two are from Firefox & you can see that it's all messed up.

I found an article on Reddit that may be related but I wanted to check here first & see if any of you could shed any light.

I'm using

Thanks. :)

Here's the Reddit link: link text

Asked by del.frost 3 months ago

Last reply by del.frost 3 months ago

Recovering tabs from a different PC

My primary PC died about a month ago, and the SSD is fried. I had it synced to both my phone and a secondary one, so no problem accessing things. I bought a new one onlin… (read more)

My primary PC died about a month ago, and the SSD is fried. I had it synced to both my phone and a secondary one, so no problem accessing things. I bought a new one online, and it just arrived. Then, when I tried opening all my tabs on my new PC, I found that they were no longer available, on either that one, or my other devices. This is new, because I had already recovered a few individual tabs to my phone previously, but I hadn't thought to open all 50-100 of them then since I was waiting on a new primary laptop. The device still shows up among the connected services on my account, but it doesn't show the tabs anywhere I could find, and since the SSD doesn't work I can't go into the files and manually port them over. Is there a way to solve this?

Asked by roselli_p 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Solved

my favorite addon is apparently violating tos - is it safe to reenable?

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firef… (read more)

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firefox/addon/contextsearch

I am unable to find further explanation or the exact reason for this decision, but I am able to activate it again at my own risk. Seeing as I don't know what the problem is, I am hesitant to do so. Could someone explain what the issue is and if it's safe to continue using that addon? Am I or is my personal information at risk, since I have been using the addon regularly?

Asked by Beuteschema 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models… (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Asked by nattapongkhwanchai 4 months ago

Last reply by Denys 3 months ago

BBC videos won't play

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes… (read more)

Hi. News videos from www.bbc.com won't play. When I ask the BBC website to play a video, I get a blank area of my screen, with a play button. Clicking the button makes it go away, leaving me with just the blank area of the screen. Videos from youtube, movie trailers, etc play fine - it's just videos from a few sites (such as BBC) that yield nothing. I have autoplay videos disabled by default, but: I'm not trying to have the website autoplay; The setting doesn't affect other websites; and there's no way to disable autoplay for the website I'm on (no way I can find, at least).

Asked by Friday Ululani 4 months ago

Last reply by jonzn4SUSE 4 months ago

Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Asked by Blueking 3 months ago

Last reply by jbr 2 months ago

  • Solved

Firefox tabs crashing constantly

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new… (read more)

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new ones around the time the issue has been occurring. I've been unable to track down which add-on or if any add-on might be causing this.

Trying to search for this issue all I could come up with is that it might be an issue of a faulty CPU. I have an i9-13900KF which has been known to be part of the Intel generation with serious flaws. However I already installed a BIOS update and applied Intel's recommended settings to undervolt the CPU to prevent any issues. This was well before the Firefox tab crashing issue happened. So I'm not sure if it can really be the issue of a faulty CPU, but I've also had issues of other programs randomly crashing recently (like Discord or Steam).

The tab crash can occur on any website, for example Youtube, Duckduckgo, Protonmail, etc. The crash reason always is either "EXCEPTION_ACCESS_VIOLATION_READ" or just "EXCEPTION_ACCESS_VIOLATION". The crash also most of the time (but not always) occurs when loading the page itself or a video / live stream on it. But not when browsing an already loaded page (for example this forum post page I'm writing right now).

Here are some of the crash reports I've submitted:

EXCEPTION_ACCESS_VIOLATION_READ: https://crash-stats.mozilla.org/report/index/60309ae8-8cad-43ac-8b9b-172b10250815 https://crash-stats.mozilla.org/report/index/fecef0ab-d874-4cb5-990b-e49650250815

Rather rare "EXCEPTION_ACCESS_VIOLATION": https://crash-stats.mozilla.org/report/index/114b26fa-4e10-442c-bbd5-406630250812


Could someone help me narrow down this issue? Can it really be a faulty CPU and I need to trade mine in?

Asked by RedPandaRaider 3 months ago

Answered by RedPandaRaider 2 months ago

  • Solved

When booting up my pc and open firefox all tabs were lost

Hi, Today when I powered on my pc and opened up firefox all tabs were lost. I have the option to retain tabs when opened up enabled. I could not find them anywhere,… (read more)

Hi,

Today when I powered on my pc and opened up firefox all tabs were lost.

I have the option to retain tabs when opened up enabled.

I could not find them anywhere, so I had to search opened tabs from the other synced devices and click on each of them, and create again all the tab groups.

This is a big problem if randomly all the tabs can get lost, am I doing something wrong?

Another thing : I thought that when I create groups of tabs, and save them I coul retrieve them across all my synced devices, but the other devices can not see those groups, is this a normal behaviour?

Thank you

Asked by Vals 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago