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Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (read more)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Asked by John O'Kane 3 months ago

Answered by John O'Kane 3 months ago

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Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Microsof Outlook Web Login

Hello, Not sure if posted under the right section. Recently started having an issue trying to sign in to Microsoft Outlook (formally Hotmail) Web. I don't recall any ch… (read more)

Hello,

Not sure if posted under the right section.

Recently started having an issue trying to sign in to Microsoft Outlook (formally Hotmail) Web. I don't recall any changes i made or updates.

When i try to sign in, it opens a new tab and takes me back to the sign in page. This just continues.

Tried using MS Edge and don't have the issue.

So far tried Safe Mode which disabled add-ons, which are currently Add Block plus, and New Tab Override and the issue remains. Not sure if i tried the refresh option but i think it removes the extensions which is not the end of the world.

Added a few images, one shows duplicate tabs, which will continue

Firefox version 140.0.4 (64-bit)

Any ideas whats going

Thanks

Asked by jamesjudge 4 months ago

Answered by jonzn4SUSE 4 months ago

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ATT/Yahoo email

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign i… (read more)

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

Asked by rmuehling01 4 months ago

Answered by Denys 4 months ago

  • Solved

Middle-click opens link in new tab and switches to it — how to stop the auto-switch?

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately. I’d prefer to stay on the current tab after middle-cli… (read more)

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately.

I’d prefer to stay on the current tab after middle-clicking, and just have the new tab open in the background just like google chrome does. Is there a setting to stop it from automatically switching?

Thanks!

Asked by mb98 4 months ago

Answered by mb98 4 months ago

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How to set the browser's tab bar to lock and stay permanently

I want the browser's tab bar to display like the homepage, instead of disappearing after opening a webpage tab bar. I don't know if I can accurately express my meaning, b… (read more)

I want the browser's tab bar to display like the homepage, instead of disappearing after opening a webpage tab bar. I don't know if I can accurately express my meaning, but I will attach two pictures

Asked by 1647063045 4 months ago

Answered by Paul 4 months ago

  • Solved

Keep Bookmark Folders Open

I have a folder with many bookmarks in it, and when I want to open multiple links in the folder but not ALL of them, I have to keep opening the bookmarks folder after mid… (read more)

I have a folder with many bookmarks in it, and when I want to open multiple links in the folder but not ALL of them, I have to keep opening the bookmarks folder after middle clicking each link 1 at a time. I can't open the entire folder - there are 100+ and say I want to open 10.

Is there a way to keep the bookmark folder open while I open each link in new tabs?

Thanks!

Asked by Thomas DiPasquale 4 months ago

Answered by TechHorse 4 months ago

  • Solved

Launching Firefox

I launch Firefox from a shortcut in the QuickLaunch bar. I need to double-click that to get a response. But then TWO instances of Firefox open, and I have to close one - … (read more)

I launch Firefox from a shortcut in the QuickLaunch bar. I need to double-click that to get a response. But then TWO instances of Firefox open, and I have to close one - which seems a waste of time and effort over and over and over. My system is x32Win10ProV22H2. How to get just one instance ?

Asked by Joseph Philippa 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Trying to import bookmarks from Chome.

I've tried 7 times to import my bookmarks from Chrome into Firefox. Firefox says that the import was successful each time, but the bookmarks aren't showing up in the Book… (read more)

I've tried 7 times to import my bookmarks from Chrome into Firefox. Firefox says that the import was successful each time, but the bookmarks aren't showing up in the Bookmark Tool Bar. It's only showing the older import, not the latest. If I go to one of the new pages, it shows that it is bookmarked, but the list that it belongs to is nowhere to be found....

So how do I update to the newly imported "Imported From Firefox" folder?

Asked by KnotNRune 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Unable to enter one particular website

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't pro… (read more)

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't proceed (the page just loops). This has happened on other browsers too, though I fixed the problem there by disabling my adblocker. But that doesn't help here on Firefox. Any suggestions?

Asked by Ladyjay12 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (read more)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Asked by LN108 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

How do i get FF to open a bookmark in a new tab, without having to create a new tab first? Its an annoying extra step

When I click on a bookmark, FF opens it in the current tab, overwriting the site I had open. I have to add a tab, then click on the bookmark to have it in a new tab. This… (read more)

When I click on a bookmark, FF opens it in the current tab, overwriting the site I had open. I have to add a tab, then click on the bookmark to have it in a new tab. This is an annoying extra step. How to I change it? I already tried the open links in new tabs instead of windows. Makes no difference On or Off

Asked by Raye Elaine 3 months ago

Answered by Bradforth 3 months ago