Showing questions tagged:

Unable to enter one particular website

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't pro… (read more)

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't proceed (the page just loops). This has happened on other browsers too, though I fixed the problem there by disabling my adblocker. But that doesn't help here on Firefox. Any suggestions?

Solved Archived 3 140

Failed connection within website

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your p… (read more)

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your printify product. For some reason it does not seem to work within Firefox. I can get it to work within chrome, but not firefox. Feel free to contact me and help me figure it out. The pop up allows me to enter credentials, but not connect and download to printify.

Archived 1 40

Cookies and Site Data

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me? Everytime I open the FF browser I have to relog into everything, I didn't chan… (read more)

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me?

Everytime I open the FF browser I have to relog into everything, I didn't change any settings either, it just started doing this....

Archived 1 70

Missing Buttons on some websites

I have had this problem on several websites, but most recently Xfinity.com. Pages in their rewards page have buttons to accept a reward. These buttons don't show up in … (read more)

I have had this problem on several websites, but most recently Xfinity.com. Pages in their rewards page have buttons to accept a reward. These buttons don't show up in Firefox, but if I use Chrome they appear and work properly.

Archived 2 180

How to retrive files from "Old Firefox Data" folder on desktop.

Hi, I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders wit… (read more)

Hi,

I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders with my bookmarks, sessions, logins, etc. How do I retrieve those to the new Firefox browser.

Thanks!

Archived 1 60

Honey add on---STOP IT

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Year… (read more)

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Years+++) if not successful...

Archived 4 70

unable to operate xfinity live stream/tv on my pc

For the past two evenings I was able to open the xfinity stream menu & channel lineup but could not open the "play" function on any channel that was selected from my … (read more)

For the past two evenings I was able to open the xfinity stream menu & channel lineup but could not open the "play" function on any channel that was selected from my search box or any selected channel from the lineup. Xfinity customer service had vague topics, nothing addressing this issue. Trying to determine if this is a comcast issue or an issue with Firefox. Help would be much appreciated.

Archived 1 130

Can't remove Old Firefox Data Folder from my desktop

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm… (read more)

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm stuck with an "Old Firefox Data" folder on my desktop and I can't remove it because I need administrator privileges -- but it's my personal PC. WTF

Archived 5 30

alt menu

so um the menu when you click alt (in the attached image) won't leave I clicked alt again turned mozilla off and on and it didn't work

Solved Archived 3 91

Profile Randomly Inaccessible

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into… (read more)

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into a brand new profile with none of my settings, keybinds, cookies, extensions, anything. Despite this, I know for a fact that my old profiles are *still* there. As you can see my profile folders are right there, with all their data intact as far as I can tell from inspecting their contents, yet they are not accessible from the about:profiles.

Please help me. What is happening with the profile manager? How do I access those old profiles?

Solved Archived 2 160

Re-adding Gmail to my bookmarks tool bar.

I had to reset Firefox because of a hack to my FB account. I've recreated all of the icons I use but Gmail won't add since Google doesn't think my desktop is one of my d… (read more)

I had to reset Firefox because of a hack to my FB account. I've recreated all of the icons I use but Gmail won't add since Google doesn't think my desktop is one of my devices. I can receive Gmail if I use Chrome. I've tried reaching Google by leaving messages @ the Freemont office in Seattle but thought maybe Mozilla had an answer. Thanks for listening.

Archived 1 160