clearing cache
How to clear cache
How to clear cache
My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)
My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?
how to import bookmarks
All my extensions have been disabled b/c I am in "safe mode." How do I get out of it to resume my extensions?
To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is the… (read more)
To sign into my Amazon account, I'd like to enter only my email address and my password.
But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.
On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".
How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?
Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (read more)
Hello,
I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.
I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.
Kindly help me resolve this issue.
Thank you.
I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any anno… (read more)
I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any annotations on the document. If I try doing save as PDF, the preview shows up as blank sheets of paper, when I click "save as" it only saves one page of the 31 as BLANK. If I try doing normal save as, the saved file is un-annotated.
Please help... thanks
I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (read more)
I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.
Why can't I install the McAfee True Key extension on Firefox?
Hello: I'm not certain if this question comes under Firefox or not: How do you stop a specific computer software program-app pop-up notification (popping out from the l… (read more)
Hello:
I'm not certain if this question comes under Firefox or not:
How do you stop a specific computer software program-app pop-up notification (popping out from the lower right corner of your computer)?
As an example, I have a utility program, IOBIT Malware System Care that pops-up various notifications such as "update notice," "renew," "discount sale" or whatever notice or ads that is 'pushed'.
-I went to my Windows 11 list of installed app "notifications" and this program is not listed. -I tried contacting tech support but they haven't responded. -I went to Firefox 'Settings' -> Privacy & Security->Permissions and then I opened up 'Exceptions' to see if I can block something. It wants me to put in a specific website. The issue is not a website but coming within a software / app program.
So how and where do I stop a "pushed' notification? I assume it's coming in via my browser / Firefox?
Thank you in advance,
Steven
All of the sudden Firefox no longer opening previous windows and tabs on startup, which is how I have had it set up forever. The last few days, instead of opening previo… (read more)
All of the sudden Firefox no longer opening previous windows and tabs on startup, which is how I have had it set up forever.
The last few days, instead of opening previous windows and tabs when I launch FF, it opens mu Home Page. I then have to "reopen previously-closed windows " or "restore previous session."
Regardless of which I choose, I then have to manually close the first FF instance (the one with the single tab - my home page). Then when I'm done with my browser and I X out of it (or Exit" out), when I come back in the same thing happens - I'm presented with my home page, not my open tabs.
When I click a link I always want it to open in a new tab. How do I do this without doing a right-click and selecting "Open in new tab"? I want it to open in a new tab w… (read more)
When I click a link I always want it to open in a new tab. How do I do this without doing a right-click and selecting "Open in new tab"?
I want it to open in a new tab when I simply click the left mouse button.
I need to add the extension icon back to the toolbar. It had quit functioning, so I removed it, and now I can't figure out how to add it back in. I also can't find an ext… (read more)
I need to add the extension icon back to the toolbar. It had quit functioning, so I removed it, and now I can't figure out how to add it back in. I also can't find an extension that will allow me to directly email a browser page.
Thank you!
I have all options enabled to save addresses and credit cards. When I try to manually add a credit card, hitting the Save button does nothing. When I use a credit card … (read more)
I have all options enabled to save addresses and credit cards.
When I try to manually add a credit card, hitting the Save button does nothing.
When I use a credit card on a site, Firefox prompts me to save the card, I confirm that I want to save it, yet it isn't saved.
Firefox is the default browser on my Dell Inspiron laptop which runs Windows 11 Pro. I have several bookmarks in my bookmarks manager that I'd like to copy to my desktop;… (read more)
Firefox is the default browser on my Dell Inspiron laptop which runs Windows 11 Pro. I have several bookmarks in my bookmarks manager that I'd like to copy to my desktop; how do I do that?
SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER … (read more)
SEVERAL SITES THAT I USE ARE NOT LOADING CORRECTLY WITH MY CURRENT AD BLOCKER. WHEN I DISABLE THE AD BLOCKER THE SITES LOAD NORMALLY. I AM NOW USING A DIFFERENT BROWSER UNTIL A SOLUTION IS FOUND.
Latest update changed it so that URLs are not shown in the address bar unless a button is clicked. How to restore URLs being shown by default? Please note: below questio… (read more)
Latest update changed it so that URLs are not shown in the address bar unless a button is clicked. How to restore URLs being shown by default?
Please note: below question is similar but not the same. https://support.mozilla.org/en-US/questions/1493782
Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delet… (read more)
Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...
Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updat… (read more)
Firefox has been crashing several times an hour for multiple days. I have tried:
Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers
When I try to sign in to Yahoo I am sent to a Google sign in. I tried that and only got gmail and not my yahoo mail. I can sign in fine when I use Firefox private browsin… (read more)
When I try to sign in to Yahoo I am sent to a Google sign in. I tried that and only got gmail and not my yahoo mail. I can sign in fine when I use Firefox private browsing and Edge. Why is Google involved with Yahoo mail?