Showing questions tagged:

Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in t… (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Solved Archived 4 1513

Stopping App / Computer Pop-ups ~ Notifications

Hello: I'm not certain if this question comes under Firefox or not: How do you stop a specific computer software program-app pop-up notification (popping out from the low… (read more)

Hello:

I'm not certain if this question comes under Firefox or not:

How do you stop a specific computer software program-app pop-up notification (popping out from the lower right corner of your computer)?

As an example, I have a utility program, IOBIT Malware System Care that pops-up various notifications such as "update notice," "renew," "discount sale" or whatever notice or ads that is 'pushed'.

-I went to my Windows 11 list of installed app "notifications" and this program is not listed. -I tried contacting tech support but they haven't responded. -I went to Firefox 'Settings' -> Privacy & Security->Permissions and then I opened up 'Exceptions' to see if I can block something. It wants me to put in a specific website. The issue is not a website but coming within a software / app program.

So how and where do I stop a "pushed' notification? I assume it's coming in via my browser / Firefox?

Thank you in advance,

Steven

Archived 1 591

home button

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Archived 1 553

Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this agai… (read more)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Solved Archived 9 529

PR_CONNECT_RESET_ERROR when trying to web browse.

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secur… (read more)

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secure' before each URL address I try. Have looked up solutions on YT to no avail eg clearing cache etc

My Laptop has no problem with this.

Solved Archived 4 504

Click on links

When I click a link I always want it to open in a new tab. How do I do this without doing a right-click and selecting "Open in new tab"? I want it to open in a new tab wh… (read more)

When I click a link I always want it to open in a new tab. How do I do this without doing a right-click and selecting "Open in new tab"?

I want it to open in a new tab when I simply click the left mouse button.

Archived 5 501

Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Solved Archived 3 489

Disable two-factor (aka two-step) authentication

To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is then… (read more)

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

Archived 4 470

Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Solved Archived 3 468

Why is Firefox no longer opening previous windows and tabs on startup?

All of the sudden Firefox no longer opening previous windows and tabs on startup, which is how I have had it set up forever. The last few days, instead of opening previou… (read more)

All of the sudden Firefox no longer opening previous windows and tabs on startup, which is how I have had it set up forever.

The last few days, instead of opening previous windows and tabs when I launch FF, it opens mu Home Page. I then have to "reopen previously-closed windows " or "restore previous session."

Regardless of which I choose, I then have to manually close the first FF instance (the one with the single tab - my home page). Then when I'm done with my browser and I X out of it (or Exit" out), when I come back in the same thing happens - I'm presented with my home page, not my open tabs.

Archived 1 460

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Solved Archived 8 455

High GPU Usage (100%) While Watching YouTube Videos in Firefox

Hello Firefox Support, I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes… (read more)

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)
   Operating System: Windows 11 
   CPU: AMD Ryzen 7 8700F (no integrated GPU)
   GPU: AMD Radeon RX 7900 GRE
   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Archived 2 446

Profiles on build 140

Hello all! According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 1… (read more)

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

Solved Archived 2 429

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specif… (read more)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Archived 6 412

Pocket icon missing from Firefox desktop

Why it disappeared? It was always there. I am logged in Pocket and tried to restart Firefox. Maybe it has to something do with recently added AI side panel? It seems that… (read more)

Why it disappeared? It was always there. I am logged in Pocket and tried to restart Firefox. Maybe it has to something do with recently added AI side panel? It seems that since then my Pocket icon is missing. Browser version: 140.0.2 (64-bit) OS: Linux Mint MATE 21.3 (Virginia) Kernel: 5.15.0-143-generic

Archived 3 400

Remove/disable Alt+Number for changing tabs

All of a sudden Firefox started to use alt+number (e.g. alt+3) to switch to that tab (i.e. tab 3 in my example). Why? How do I disable this? It prevents me from typing an… (read more)

All of a sudden Firefox started to use alt+number (e.g. alt+3) to switch to that tab (i.e. tab 3 in my example).

Why? How do I disable this? It prevents me from typing any of the special characters that are located on alt + any number key. E.g. I can type the at-sign, not the dollar, or any such character which requires the alt-modifier and a number.

Archived 3 373

Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (read more)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Archived 2 373

Firefox PDF Editor Save to PDF not saving the changes

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any anno… (read more)

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any annotations on the document. If I try doing save as PDF, the preview shows up as blank sheets of paper, when I click "save as" it only saves one page of the 31 as BLANK. If I try doing normal save as, the saved file is un-annotated.

Please help... thanks

Archived 1 365

Deleted bookmarks still appearing in address bar suggestions

After manually deleting a link from my bookmarks, that unneeded link is still suggested in the address bar after the fact. This is while using the Windows version of Fire… (read more)

After manually deleting a link from my bookmarks, that unneeded link is still suggested in the address bar after the fact.

This is while using the Windows version of Firefox 140. In the Search > Address Bar — Firefox Suggest section of settings, I only have the Bookmarks option enabled. I've tried disabling History > Remember search and form history and enabling History > Clear history when Firefox closes options as well but still have the problem.

I'd really appreciate any advice.

Archived 1 362