Showing questions tagged:

The Page Isn't Redirecting Properly error

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecti… (read more)

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

Archived 9 369

Firefox PDF Editor Save to PDF not saving the changes

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any anno… (read more)

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any annotations on the document. If I try doing save as PDF, the preview shows up as blank sheets of paper, when I click "save as" it only saves one page of the 31 as BLANK. If I try doing normal save as, the saved file is un-annotated.

Please help... thanks

Archived 1 365

want to add a dedicated search bar next to the address bar

I want to add a dedicated search bar next to the address bar. When I search how to do this, I read: To add a separate search bar in the Firefox browser, navigate to Sett… (read more)

I want to add a dedicated search bar next to the address bar. When I search how to do this, I read: To add a separate search bar in the Firefox browser, navigate to Settings > Search and then click on "Add search bar in toolbar". This will place a dedicated search bar next to the address bar. But when I search for "Add search bar in toolbar", I get a message there are no results in Settings. I have Windows 10 laptop.

Archived 1 364

My Bookmarks and history is lost as I updated to IOS 26.0.1

Hello Firefox team, I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser. All my important data has … (read more)

Hello Firefox team,

I did update my Mac to IOS 26.0.1 and I have lost all the history and bookmarks, I have the "Sync" enabled with my browser.

All my important data has been lost, can you please look into this and help me please.

Thanks, Sajeel Irkal

Solved Archived 2 364

Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (read more)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Archived 2 363

Tab Groups Limit of 10?

I've been using tab grouping and it is really helpful. But this morning when I created a new tab group called "MISC" I was unable to add any tabs to it. 1. I noticed tha… (read more)

I've been using tab grouping and it is really helpful.

But this morning when I created a new tab group called "MISC" I was unable to add any tabs to it.

1. I noticed that this new group happens to be the 11th group I've created. So I'm guessing that there may be a limit of ten groups. Am I right?

2. And now, some hours later, I see that the new MISC group does appear on my tab bar, but one of my old groups, TECH, has disappeared, but its contents seem to have been added to the MISC group.

Will in Seattle a.k.a. "Clueless"

Solved Archived 1 362

Text in my Bookmarks bar turned black

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back… (read more)

All of a sudden, the text in my Bookmarks bar has turned black making it unreadable on the black background. Any idea why this happened and how I may revert the text back to white? Thank you for your help.

Solved Archived 3 362

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never … (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Archived 2 361

How do I force firefox to always ask me where to save a bookmark without having to double click each time?

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without havi… (read more)

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without having to remember to double click the star icon, or go edit bookmarks menu to move it.

This seems like a poor design, at least for me when more than 90% of the time I don't want it to be in the last used folder. I have been adding bookmarks for decades and it has always asked me where to save them, so muscle memory forgets to go back and edit the bookmark I just saved, and then later on I have to go back and change them all because they are never in the right folder.

I understand if I double click the star in the url it will allow me to change it, but when I'm busy I don't remember to click it again, or double click it, then my bookmark is lost and I have to go searching for it and edit it and it's a hassle.

Is there an about:config setting I've missed to re-enable this basic feature to reduce all the clicking?

I've tried browser.bookmarks.editDialog.showForNewBookmarks both false and true without any change to the behavior.

Locked Archived 3 356

Subject: Firefox Sync Not Working Despite Logging In With Same Account

Hello Firefox Support Team, I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookm… (read more)

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

Archived 1 354

"bookmark current tab" dropdown menu

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. W… (read more)

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. Workaround is to "edit bookmark" and assign desired location.

Archived 1 354

Deleted bookmarks still appearing in address bar suggestions

After manually deleting a link from my bookmarks, that unneeded link is still suggested in the address bar after the fact. This is while using the Windows version of Fire… (read more)

After manually deleting a link from my bookmarks, that unneeded link is still suggested in the address bar after the fact.

This is while using the Windows version of Firefox 140. In the Search > Address Bar — Firefox Suggest section of settings, I only have the Bookmarks option enabled. I've tried disabling History > Remember search and form history and enabling History > Clear history when Firefox closes options as well but still have the problem.

I'd really appreciate any advice.

Archived 1 352

Not logged off on old phone

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning… (read more)

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

Archived 1 351

Can't open Gemini account

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the acc… (read more)

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the account. I did not set up a passkey for Gemini account. I did set up a passkey on Firefox for a different account with a different email. Does that passkey work for multiple accounts??. This does not seem very secure as all someone would need to enter my accounts is my pin, which would not be too difficult to discover.

Appreciate help on this issue of security. Thanks Henry

Archived 1 345

Can a Microsoft Teams organizer see a full screen share secretly with "manage what attendees see"

I joined a Microsoft Teams meeting through Firefox on the web on a Linux machine. When I tried to share my entire screen, I was asked if I wanted to share the entire scre… (read more)

I joined a Microsoft Teams meeting through Firefox on the web on a Linux machine. When I tried to share my entire screen, I was asked if I wanted to share the entire screen in a Firefox pop up which I said yes. Then the "you are sharing your entire screen" came up, the sharing icon was red and the "stop sharing" button was red. See attached image. This all disappeared and reverted to the default state almost instantly.

Teams has a feature to "manage what attendees see manage what attendees see" where the meeting host can preview shared content before making it live.

I am concerned that the meeting owner was able to see my entire shared screen without me even knowing it through this preview.

Can someone help? Microsoft just sends you around in circles and I can't contact Mozilla.

Archived 3 344

Copy History data

Is there a way to copy the History data (for pasting into Word, Excel or a text-editor)?


I have a desktop PC Firefox 140.0.4 (64-bit) Windows 11

Archived 12 344

ATT/Yahoo email

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign i… (read more)

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

Solved Archived 1 344

How do I turn off the Firefox sidebar key combinations?

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Remo… (read more)

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Removing the sidebar button doesn't really help and it's annoying. So how exactly do I turn off the key combination for the sidebar?

Archived 3 343