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I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can coun… (read more)

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can count....

Asked by snowgoddess17 5 months ago

Last reply by Denys 4 months ago

Bookmarks and new tabs

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which ma… (read more)

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which made me feel inconvenient. Previously, the new tabs could also be customized, but now they can only be blank or the default pages of Firefox. So, can the new version of Firefox solve these problems? Or which of the older versions of Firefox can still meet my requirements?

Asked by 2475575371 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox seems to update in the background, then accuses me of launching an older version, wiping my bookmarks

I'm running Firefox 139.0.1 on Mac Sonoma 14.7.1. Since FF V138, I've had this extremely frustrating problem where, approximately once a day and while the application i… (read more)

I'm running Firefox 139.0.1 on Mac Sonoma 14.7.1.

Since FF V138, I've had this extremely frustrating problem where, approximately once a day and while the application is still running, Firefox seems to either auto-revert to an older version' 'or otherwise mess up the installation files. I don't get any notice this is happening until I try to open a new tab and it brings up the "You must restart Firefox" notice. When I click Restart, it pops up with "You've launched an older version of Firefox, so you won't keep any of your bookmarks because that would be unstable" error.

The only way I've found to fix it is to redownload the most recent install files, which, after the fresh install, will allow me to keep using Firefox with my bookmarks for the next 5-6 hours, before the whole process starts again.

I theoretically have auto-updates off; my settings are set to the other option, "Check for updates but let you choose to install them". Doesn't seem to make a difference. It only does this on my Mac; the FF install on my Windows machine works fine.

I really want to keep using FF. It's my preferred personal browser. But this is really messing with me! I was hopeful that 139.1 would fix it but same issue, so far.

Asked by arlinn315 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Amazon multiple products page rendering error.

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products … (read more)

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

Asked by labdaddy2001 4 months ago

Last reply by Chopper Whitewolf 3 months ago

the toolbar and search bar "freeze" every some time...?

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anyt… (read more)

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anything, from the url, to any of the buttons. it takes up to like 1/2 minutes for the search bar and the toolbar to work again. i never had this issue before, neither on ubuntu (and other linux distributions), nor on windows...

Asked by maksw3216 4 months ago

Last reply by jeff-g 4 months ago

website Access

When I try to go to costco.ca I get a connectivity error saying site cannot redirect properly. This site works with IE or other browsers. The page isn’t redirecting pro… (read more)

When I try to go to costco.ca I get a connectivity error saying site cannot redirect properly. This site works with IE or other browsers.


The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by Carl Bayer 4 months ago

Last reply by SuMo Bot 4 months ago

Syncing Tab Groups

[edit] I was using my phone to post this question and inadvertently posted it to the android forum. This is a DESKTOP question. I'm trying to sync my tab groups across m… (read more)

[edit] I was using my phone to post this question and inadvertently posted it to the android forum. This is a DESKTOP question.

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for syncing tab groups specifically. It syncs all of my bookmarks and active tabs, but the groups seem to be unique to each device. Is this feature available? I might be looking in the wrong spot so if anyone has any insight that would be great! Cheers

Asked by lando-tech 4 months ago

Last reply by Kiki 4 months ago

installed but haven't been able to turn on VPN on Mac Desktop (nevermind)

I have installed the VPN on Mac Desktop but haven't been able to turn on VPN. The icon is present in the top taskbar but only has options to quit or hide. Nevermind. I c… (read more)

I have installed the VPN on Mac Desktop but haven't been able to turn on VPN. The icon is present in the top taskbar but only has options to quit or hide.

Nevermind. I cannot figure out how to delete my question so just editing it here.

Asked by wraycodesign 4 months ago

Last reply by Paul 4 months ago

Bookmarks toolbar

I need to enlarge the font on the bookmarks toolbar as I have a visual impairment. I can find ideas for the regular toolbar, but not for the bookmarks toolbar...oh, and I… (read more)

I need to enlarge the font on the bookmarks toolbar as I have a visual impairment. I can find ideas for the regular toolbar, but not for the bookmarks toolbar...oh, and I am working on a Mac.

Thanks in advance for any help.

Asked by jenniferkatz 4 months ago

Last reply by Denys 4 months ago

Lost History after 139 update

After I restarted my Windows 11 last night at 6:38 EST, Firefox updated to 139. I lost all my open tabs and history, and I've lost a day of work dealing with this. Help! … (read more)

After I restarted my Windows 11 last night at 6:38 EST, Firefox updated to 139. I lost all my open tabs and history, and I've lost a day of work dealing with this. Help!

Asked by Mischele 5 months ago

Last reply by Denys 5 months ago

infection alerts

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these message… (read more)

I keep getting notifications, supposedly from Mozilla and/or Microsoft on lower right of my screen, telling me the system is infected. How do i determine if these messages are valid, or a scam ? Turned computer off and back on--messages keep popping up.

Asked by nealsun 4 months ago

Last reply by Denys 4 months ago

How to edit directories on Linux Save Page As dialog

On the Save Page As dialog on Linux, how do I edit the choices of where to save? The stock options are Home, Desktop, Documents, Downloads, Pictures, Videos, and + Othe… (read more)

On the Save Page As dialog on Linux, how do I edit the choices of where to save?

The stock options are Home, Desktop, Documents, Downloads, Pictures, Videos, and + Other Locations.

I don't use most of these directories, but I do use two dozen others. Navigating to them using Other Locations is painfully slow; it would be ok if I could then save the location I've navigated to, but I haven't found a way to do that, and clicking one path element at a time for 6 element paths over and over gets old quickly.

Typing the path I want either nukes the default filename, or else it tries to match the filename string from the URL in the target directory, which doesn't show me existing directory contents.

Thanks for any clues...

Asked by akb+sites.firefox 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago