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HW Acceleration running on Linux is disabled in Firefox

I am running Firefox on Linux. Desktop environment is KDE. Compositor is Wayland. I have a 11th Gen Intel Tiger lake Core i3 with integrated Intel UHD Graphics GPU. I do… (read more)

I am running Firefox on Linux. Desktop environment is KDE. Compositor is Wayland. I have a 11th Gen Intel Tiger lake Core i3 with integrated Intel UHD Graphics GPU. I do not have a eGPU or any other GPU apart from the integrated Intel UHD Graphics GPU. Intel drivers are installed and are being used. Please see the details given below from about:support for more details. What I have observed that Hardware acceleration, specifically WEBRENDER_COMPOSITOR, WEBRENDER_SHADER_CACHE and WEBRENDER_DCOMP_PRESENT are disabled. The details are given below.

I have enabled the force hardware acceleration too by setting the property media.hardware-video-decoding.force-enabled to true. But still the above three hardware acceleration are still not available.

How can I get these enabled?

output from about:support GPU #1 Active Yes Description Mesa Intel(R) UHD Graphics (TGL GT2) Vendor ID 0x8086 Device ID 0x9a78 Driver Vendor mesa/iris Driver Version 25.1.3.0 RAM 0

Decision Log HW_COMPOSITING default available OPENGL_COMPOSITING default available WEBRENDER default available WEBRENDER_COMPOSITOR default disabled Disabled by default Blocklisted; failure code

                                                                                                                               FEATURE_FAILURE_DISABLED
                                                       env	        blocklisted	Blocklisted by gfxInfo	
                                                                                               Blocklisted; failure code 
                                                                                       FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED

WEBRENDER_PARTIAL default available WEBRENDER_SHADER_CACHE default disabled Disabled by default Blocklisted; failure code

                                                                                                                       FEATURE_FAILURE_DISABLED

WEBRENDER_OPTIMIZED_SHADERS default available WEBRENDER_ANGLE default available

                                                       env	        unavailable	OS not supported	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_OS_NOT_SUPPORTED

WEBRENDER_DCOMP_PRESENT default available

                                                       user	disabled	        User disabled via pref	Blocklisted; failure code 
                                                                                                  FEATURE_FAILURE_DCOMP_PREF_DISABLED
                                                        env	unavailable	Requires GPU process	Blocklisted; failure code 
                                                                                                FEATURE_FAILURE_NO_GPU_PROCESS
                                                       runtime	unavailable	Requires ANGLE	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_DCOMP_NOT_ANGLE"

WEBRENDER_SCISSORED_CACHE_CLEARS default available

Asked by LimuxSpring 5 months ago

Last reply by jeff-g 5 months ago

Can you restore a session with crash files?

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.… (read more)

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.max_windows_undo` setting being capped at 5, and the full original `.jsonlz4` file is now missing.

In the`firefox/Crash Reports` directory, there are numerous files I can’t interpret, can I retrieve my session data via telemetry or other methods using this crash information. I’m using Linux Mint with Flatpak Firefox, and I also have crash logs containing a "last crash" text file and a string of numbers, could these be useful for getting back my session?

Asked by basketcat 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox Sync is a total nightmare.

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other… (read more)

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other settings. I managed to restore the bookmarks, but is there really no proper way to undo this or prevent such thing from happening in the first place? Is there no way to control if I want to sync my setting TO the server or FROM the server? How such a vital decision is even made then and why wouldn't there be a way for a user to control that? This is so disappointing :(

Asked by Dmytro Shevchenko 4 months ago

Last reply by Vanillaman 2 months ago

Lost data from profile after wiping windows

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to… (read more)

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to get that data back. It's odd to me that it didn't sync because I also wiped windows last month and it recovered all of my data as soon as I signed into my Firefox account,so I was hoping that would happen again.

Any way to get this back?

Thank you.

Asked by dredre0702 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Screenshot tool

There are times that I use the screenshot tool on X.com and the filename it saves to is WAY too long. Sometimes it tries to use the entire content of the post as the file… (read more)

There are times that I use the screenshot tool on X.com and the filename it saves to is WAY too long. Sometimes it tries to use the entire content of the post as the filename. I see this effect in the title bar as well. Is there a way to change it so it only uses a date/timestamp and nothing else? Attached is an example of this extremely long naming. Specs: Firefox 139.0.4 (aarch64) Mozilla Firefox for Raspberry Pi OS rasberrypios-1.0 OS: Debian 12 bookworm Kernel: aarch64 Linux 6.12.25+rpt-rpi-2712

Asked by dividebyezer0 5 months ago

Last reply by jonzn4SUSE 5 months ago

Bookmarks and new tabs

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which ma… (read more)

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which made me feel inconvenient. Previously, the new tabs could also be customized, but now they can only be blank or the default pages of Firefox. So, can the new version of Firefox solve these problems? Or which of the older versions of Firefox can still meet my requirements?

Asked by 2475575371 5 months ago

Last reply by jonzn4SUSE 4 months ago

Transfer

I'm looking for help in transferring everything from Firefox to Chrome. If anyone knows how, because Google isn't being the best help at the moment. I have a Chromebook, … (read more)

I'm looking for help in transferring everything from Firefox to Chrome. If anyone knows how, because Google isn't being the best help at the moment. I have a Chromebook, so it's been tough trying to download Firefox. I'm looking for a way to move what I need onto the laptop without having to start from scratch and do things one by one, which is too many things. If anyone knows how, please don't hesitate to answer.

Asked by ChrisJ 5 months ago

Last reply by Paul 5 months ago

search engine.

Okay, i have been using librewolf for awhile now since i got my desktop fully built. today i went to go search something related to my phone and instead of using duckduck… (read more)

Okay, i have been using librewolf for awhile now since i got my desktop fully built. today i went to go search something related to my phone and instead of using duckduckgo it automatically used Google. i do not want this and have no idea how to fix it

Asked by connoroellerich85 5 months ago

Last reply by Paul 5 months ago

Add (custom) Search Shortcut button missing

Hello, I can't figure out how to add a custom search shortcut, is this no longer possible in Firefox (without installing addons/extensions)? I recall 'custom search' be… (read more)

Hello,

I can't figure out how to add a custom search shortcut, is this no longer possible in Firefox (without installing addons/extensions)?

I recall 'custom search' being more or less ubiquitous, and feel like there was an "Add" button below the Search Shortcuts UI not that long ago.

Bookmarks with keywords would be a reasonable workaround if it weren't for having to prefix the keyword to the search terms.

Thank you, Kyle

Asked by kyle876625 5 months ago

Last reply by Agent virtuel 5 months ago

forget password

Bonjour, I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; … (read more)

Bonjour,

I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code If this was you, here is your confirmation code to proceed: 18884199 I don't receive a second mail or any information to proceed with this code. It don't work in the login password window.

Thank you for help!

Asked by Pierre Ribo 5 months ago

Last reply by Paul 5 months ago

No sync data

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, histo… (read more)

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, history, etc.), and the logs in about:sync-log are empty. It looks like the data from your server has been cleared. Firefox is freshly installed. Please help.

Asked by jaroslaw.kopczynski 4 months ago

Last reply by jonzn4SUSE 4 months ago

Update Problem

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Window… (read more)

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Windows 11 Home on my PC. Multiple attempts to get a reply on this from Mozilla Support. No replies.

Asked by tomhiggins11 4 months ago

Last reply by Paul 4 months ago

Tampermonkey downloader thinks my Internet's not working when it is!

Dear Anyone. Trying to download Tampermonkey for Firefox. I'm NOT very good at computers, be nice! Every time I click on the "Add Tampermonkey to Firefox" button, I ge… (read more)

Dear Anyone.

Trying to download Tampermonkey for Firefox. I'm NOT very good at computers, be nice! Every time I click on the "Add Tampermonkey to Firefox" button, I get "You are not online. Please check your internet connection." and it won't download it.

I AM on the Internet, tried it just now before coming here and it still won't believe I'm online. Everything else does. Why won't Tampermonkey?

Yours puzzledly,

Chris. Who's using Windows 10 on an antique computer that was designed for Windows XP! And Firefox, Best Browser.

Asked by ulrichburke 2 months ago

Last reply by Paul 2 months ago