Firefox Community Forum

in the last couple weeks, every time I go into Firefox my bookmarks and bookmark toolbar are scrambled. (all messed up and out of order). I have to keep restoring from a good save file. How do I stop this from happening? I have even uninstalled and reinstalled Firefox, but that hasn't helped. I have imported the good bookmark file that I saved.

Since the last update that I received from you and installed I can not longer get in to my online Bank account. I get a window telling me access is denied. I am unauthorized to access this resource. with a Reference ID of e727ec65b1 Troubleshooting steps 1. Reload the home page and try again Failed 2. Clear your browser cache and try again. Failed 3. Try logging in with a different browser. No they aren't as secure 4. Try logging in with a different device. No only use my desk top for business.

The Bank says they are having trouble with Firefox. I don't want to have to use Edge or Google they aren't as secure as Firefox. Please fix this with the Horizon Bank. Thank you. dleeb17

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

I left my computer for a while, and when I returned and took it off screensaver I started going through my emails when I noticed that the bookmarks on the toolbar are missing. The toolbar is present, and I toggled between only show on new tab, never show and always show a few times, but they're still missing. I even tried bookmarking two webpages, but they were not added to the toolbar. As stated, I have the bookmark toolbar to always show. Firefox just updated yesterday, 4/8/25 to 130.1.0, and I'm pretty sure that they were there this morning, but I can't be totally sure. I noticed my computer had updates available, so knowing updating it would not have any effect on Firefox, I restarted the computer while updating so I could also restart Firefox with a bit of a delay. I had also restarted it twice before without any luck. The only thing I did besides updating Firefox was enabled the sidebar, which I then turned off and still did not have any bookmarks in the toolbar. Any assistance would be greatly appreciated, but I may not be able to view and any responses or make the stated changes until Friday.

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from the initial window that opens when Firefox is launched. If I try to open a new tab it will hang with the blue circle displaying. If I click anywhere on the window if will grey out the background and display the error message :

Firefox is not responding

if you close the program, you might lose information

-> Close the program -> Wait for the program to respond

Tried waiting and it never comes back. Only option is to close the program. After that there is a message that is reporting the issue to Microsoft.

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out

 3.  Request not to keep on showing your pop-up window at top RH corner saying:

      Update Available

      Download the latest ...

     <Download> <Dismiss>

    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.

    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

The proxy settings just don't apply. I set the settings on the system, all programs work via proxy except Firefox (set to use system proxy settings). If I set the proxy manually in Firefox, the connection still doesn't go through the proxy.

I found that only the very first connection after starting Firefox goes through the proxy, absolutely all subsequent connections do not go through the proxy.

Hello, I am now seeing a problem displaying an Iframe with Firefox Browser 137.0.1 (64-bit). It appears but in a reduced form (about ten lines of a spreadsheet) without occupying the entire size of the Iframe. This problem did not exist previously in previous versions of Firefox. Please let me know if there is a solution. Other browsers display this Iframe correctly.

Firefox version Mozilla Firefox 137.0.1 has caused my access to content.clubrunner.ca to stop working. How do I revert to version 137.0?

Ok for some reason any of my browsers tabs are crashing I just do whatever it is whether i search or watch movie and after some time 'Gah! your tab crashed' and it's pretty annoying, my discord happens to restart it self and I've exhausted literally anything from re-installing, deleting caches folders absolutely anything.

https://crash-stats.mozilla.org/report/index/a84fe228-d9f4-422d-becf-0e2ed0250414 https://crash-stats.mozilla.org/report/index/f44d9f6f-db4a-4596-926d-d08710250414

I've uploaded my latest 2 crashes and hopefully someone can read it and let m know about anything, Thanks in advance!

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Some of my bookmarks are gone AGAIN. This time adding .old to files and deleting others did not fix the problem, nor has restarting firefox. I can see that sites have blue stars, indicating that they are saved into bookmarks (such as "weather") that I can no longer see in my bookmarks menu. Trying to recover bookmarks does not work. I can see recent dates of bookmarks. I can see old firefox data on my desktop.

Bookmarks are a basic function of browsers. This is RIDICULOUS. Please fix this issue.

I have not had ANY UPDATES to my computer since yesterday. Yesterday all my bookmarks were there!

My setting for "Open previous windows and tabs upon startup" is no longer working. It always used to, for years! Now whenever I launch Firefox, I only get a single, fresh tab.