Firefox Community Forum

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

Japanese characters usually do not render.

I can reproduce this issue by:

• going to the Wikipedia page for the katakana Unicode block.
• going to any YouTube comment with Japanese text.
• hovering over the screenshot of the YouTube comment so that the tooltip containing the name of the file is shown.

On YouTube the text renders only if 1.27916663885116563rem <= font-size <= 1.92083328962326036rem. Increasing `gfx.font_rendering.fontconfig.max_generic_substitutions` from 3 to 99 allows some punctuation to render and makes the text take up horizontal space. Further increase of the value to 999 causes the interpunct to render in the Wikipedia page.

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

I use Firefox on a ASUS Vivobook running Windows 11. On April 1, it tried to update to version 137.0, but failed and led me into a update loop of sorts. I had to re-install Firefox just to force an update on it, and that worked for a bit. Just today, it decided to update... and led me into ANOTHER update loop, and it's saying that the "install failed" when I check the update history.

Is anybody else experiencing this bug, and is there a way to fix it?

I am having a problem saving my work through a portal I am using for work on Firefox.

While trying to fix this problem, I went to Firefox Settings and noticed the following hyperlinked text: "Your browser is being managed by your organization." This is my personal computer, so I don't know what organization it may be referring to.

Clicking on it brings me to a new tab called "Enterprise Policies". In that tab is a list called "Active" with two columns: Policy Name and Policy Value. The only item listed is "DisableAppUpdate" with the value "true". This may be the cause of my original problem, but in any case, I want to be able to run updates!

I am using Firefox 137.0.1 (64-bit) on a Pop_OS system.

How do I turn off "DisableAppUpdate" and run updates?

Firefox has been running incredibly slow. I currently only have this window open, but if I open my task manger it shows 10 Firefox windows running. If I right click and end task, it will end the task, but shortly there after a new one will pop up. 1 of the is running in efficiency mode. I assume this is what is slowing down performance, but I do not know how to fix.

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We tried reinstalling FF. No luck.

Is there a way to reopen the previous session?

Has that feature been deleted?

Today was the second time in two weeks I have lost every open tab in Firefox. Previous to this, this problem has not occurred in at least 5 years. What is going on? To utilize data from multiple sites takes a long time to relocate sites and this is becoming unacceptable. Firefox updates are better than this. Thank you for your help.

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.

I have a laptop that died last week. I just got onto a new device, and would like to restore my Firefox settings from that previous device. So, I downloaded firefox, signed in to sync my bookmarks and extensions... and the old device does not appear in my synced devices list. Is there anything I can do to recover my account data? I know it was synced as recently as a few days ago. The device is completely bricked and I will not be able to log in on it anymore. Is there anything to be done?

Hello I can use mouse because of my condition. I use a stylus tablet wacom cintiq companion. I cant move the tabs around and some other functionality doesnt work such as pressing certain buttons, fox example download button for the snipping tool in firefox.

with mouse it works but not stylus. it started working when i turn off windows ink but I lose the scrolling feature which is something I really need. I tried turning on and off some about:config settings but no luck there. I reset firefox but that didnt work. I tried the edge browser and I get no problems with edge. Other firefox forks have the same issue. I tried windows settings but no luck there.

Need help! Thanks

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation that 2FA was enabled (see screenshot). However, after reloading the page 2fA is shown as being disabled and indeed if I try to log out then in again I'm not asked for a code. I've tried this a couple of times now and it does the same every time. The auth app I'm using is Aegis.

Does anyone knows why this is happening ? Thanks.

[Edit: I just saw that after each time I tried to set it up, in "recent account activity" I add an error saying "Two-step authentication failed" which doesn't really makes sense...]

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayland

I prefer Firefox to Microsoft Edge - but when I click Read more to continue reading an article in the same page I am on - it opens a new blank tab. then I have to go back to where I wanted to read more - and it is there. But why is it opening a blank page first? i tried changing settings but there is no "Open link in target" - there is just an option to open a new window or tab - when all I want to do is see the rest of the article. it works fine in MS Edge - but as i said, I prefer FireFox. is there a way to fix this?

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.