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"New Private Window: won't connect to Amazon.com

Is Amazon disallowing this ?!? Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERR… (read more)

Is Amazon disallowing this ?!?

Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by 94bdfefd 1 month ago

Last reply by jamebrokeman 1 month ago

How to delete an old Firefox account?

I recently created a new Firefox account using my new gmail address. I still have an old Firefox account associated with an old gmail address that was compromised; I woul… (read more)

I recently created a new Firefox account using my new gmail address. I still have an old Firefox account associated with an old gmail address that was compromised; I would like to delete the old Firefox account. When I try to sign in to the old Firefox account, I'm told I'll have to sign in using my "primary" account--presumably the new account. When I sign in to the new account, I only see an option to delete the new account, which I don't want to do, as I have Firefox Relay and passwords connected to it. How do I delete (only) the old Firefox account? Thanks.

Asked by N C Irving 1 month ago

Last reply by markwarner22 1 month ago

Youtube. starts with ad and never displays skip or plays videos

what settings have i screwed up on youtube.; always have to watch full advertisement and never displays skip icon to move into subject. what do i need to do to re… (read more)

what settings have i screwed up on youtube.; always have to watch full advertisement and never displays skip icon to move into subject.

what do i need to do to rectify this. i am mozila challenged :)

Asked by TOM 1 month ago

Last reply by jeff-g 1 month ago

Extendion wallet (metamask) is not being open

my Extension wallet (metamask) is not being open on this browser. this wallet was connected on "paericle network" tesnet project. i need to open my wallet. pleasse check … (read more)

my Extension wallet (metamask) is not being open on this browser. this wallet was connected on "paericle network" tesnet project. i need to open my wallet. pleasse check it.

Asked by Md.mhjahid Student 1 month ago

Last reply by markwarner22 1 month ago

Metamask causes some websites to fail.

Duck Duck Go search from the address bar suddenly does not work. All queries return a page with the search box and no results. Google search functions correctly. Addition… (read more)

Duck Duck Go search from the address bar suddenly does not work. All queries return a page with the search box and no results. Google search functions correctly. Additionally, the search function on Yahoo Finance no longer functions. Both of these websites and functions work on a mobile version of Firefox connected to the same wifi. At first I had no idea what was causing it but after using troubleshooting mode and turning on extensions one at a time it turns out that metamask was causing the error.

Asked by azureprophet 1 month ago

Last reply by NoahSUMO 1 month ago

virus fake alerts from virus software

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew … (read more)

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew license to remove them.. i get notifications every few seconds from them and had to diable notifications. i did send a note on the "broken link" tab to you guys..

its annoying and my malware bytes didn't catch either. it uses mozilla based to send the notification, i couldn't find a place to block the site.


Thank you. Jeff Wagener [edited phone# from community support forum]

Asked by jdwags1 1 month ago

Last reply by James 1 month ago

Tabs crash unless Firefox Destop is running in Windows 8 compatibility mode

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshootin… (read more)

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshooting mode or Windows 8 compatibility mode. OS is Windows 10 Pro (x64) 22H2 on ThinkPad E495 (AMD Ryzen 5 3500U) Things that haven't resolved the problem: - Remove extensions and themes - Refresh Firefox - Reinstall Firefox - Updating Visual C++ 2015-2022 with Redistributable (x64) version 14.42.34438 - Updating Firefox to version 135.0.1 and subsequently to version 136.0, however updater only works in Windows 8 compatibility mode - Full system scan for malware (none found) Note: Extensions NoScript and Cookie AutoDelete work normally with Firefox running in Windows 8 compatibility mode.

Asked by HeathR 2 months ago

Last reply by jonzn4SUSE 1 month ago

Sudden sound problem that couldn't be solved as it used to - then found a new issue

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by… (read more)

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?


PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

Asked by don.mitchel 1 month ago

Last reply by jonzn4SUSE 1 month ago

1)Remove Yahoo from android 2)put icons of the most used addresses on the screen, 3)Restore the meny row.

78 - years old man wants to 1) get rid of several addresses in the meny row 2) Put icons of my most used programs on the screen 3) Remove YAHOO from my android … (read more)

78 - years old man wants to 1) get rid of several addresses in the meny row 2) Put icons of my most used programs on the screen 3) Remove YAHOO from my android

Asked by njm 1 month ago

Last reply by markwarner22 1 month ago

Gmail and B of A page access

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few d… (read more)

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few days and now simply refuse to load. Both readily load on my Android phone and also load on the computer in question with Microsoft Edge. Has there been an update I missed or any other issue with such pages suddenly becoming incompatible with Firefox?

Asked by Kevin Stone 1 month ago

Last reply by James 1 month ago

DuckDuckGo searches not working

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches… (read more)

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

Asked by alj5 1 month ago

Last reply by James 1 month ago

server not found

I'm having problems connecting to a server. I know it is a valid address because I can get it on other computers but it is now block on my computer. Is this a firewal… (read more)

I'm having problems connecting to a server. I know it is a valid address because I can get it on other computers but it is now block on my computer. Is this a firewall problem and if so how do I fix it. the server address is" click.coverkit-mail2.com". How do I fix this?

Asked by dancobb 1 month ago

Last reply by markwarner22 1 month ago