Showing questions tagged:

Firefox under Windows 11

When I display a statement from Tesco Bank it opens a new tab and says that I can download or print it from there but I can find no Download tab nor anywhere in the custo… (read more)

When I display a statement from Tesco Bank it opens a new tab and says that I can download or print it from there but I can find no Download tab nor anywhere in the customisation options to add one.

Archived 3 153

Both Firefox and Thunderbird stuck in Downloading updates -- 0 bytes on 2 Windows computers

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Down… (read more)

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

Archived 3 271

Firefox asking primary password at startup when sync not enabled

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary passwo… (read more)

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary password request twice Firefox behaves normally. It does this even after I disable extensions and it does it when I start Firefox in troubleshooting safe mode. My other computer is not doing this.

Archived 3 180

Tabs?! AAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a ne… (read more)

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a new blank tab and not having the ability to sign in at all. I've been using Firefox since I quit Netscape. And yes, I tried many epic fails that were disguised as solutions that don't work. I'm seriously about to give up on this browser if I can't get what I had after a SSD drive fail that forced me to reinstall from the ground up.

Archived 3 225

I now seem to not be able to view my saved passwords. Popup seemingly blocked?

I am worried. For some reason I am not logged into one of my local pages - which needs a log in. So I go to the "settings" and go to privacy and to the "saved passwords".… (read more)

I am worried.

For some reason I am not logged into one of my local pages - which needs a log in.

So I go to the "settings" and go to privacy and to the "saved passwords".

This takes me to another screen (see attached) and no matter how many times I press the "LOG IN" (near the top) nothing happens.

Solved Archived 3 171

Firefox prompts for Primary Password every time I start it

Every time I open Firefox, it prompts me for my Primary Password immediately. Skipping the dialog the first time opens a second, identical dialog. It's not being caused b… (read more)

Every time I open Firefox, it prompts me for my Primary Password immediately. Skipping the dialog the first time opens a second, identical dialog. It's not being caused by any add-on/extension, because the problem occurs in exactly the same way in Troubleshoot Mode. It's not Sync, because I'm not signed into any Mozilla account. An internet search showed me a page here indicating I should disable Primary Password, then re-enable it. This didn't fix the problem.

Archived 3 225

Search engine has stopped working on my browser

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without i… (read more)

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without issues. Closely related to this problem I believe, is the fact that any online forms I try to complete and submit will not submit. Again if I copy and paste the address into a private window, I can complete and submit without any issues.

It is getting very frustrating to keep having to go private windows.

When I open a new tab, it opens fine, I get all the articles as per normal. But when I enter my search criteria I get nothing (see attached screenshots)

Solved Archived 3 270

Really slow loading pages in ebay.

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page.… (read more)

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

Solved Archived 3 570

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them … (read more)

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

Archived 3 90

Corrupt images on Firefox

https://messages.google.com/web/authentication this is supposed to have a QR code, but it does not load. I have attached a still screenshot below. I also cannot upload i… (read more)

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?

Solved Archived 3 243

Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (read more)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Archived 3 81

Firefox (seemingly) randomly getting certificates for sites that arent the sites intended to visit

Hello, when I browse the internet, randomly the certificates seem to break as I get https certificates for sites that seem to have nothing to do with the sites that i int… (read more)

Hello, when I browse the internet, randomly the certificates seem to break as I get https certificates for sites that seem to have nothing to do with the sites that i intend to visit. Then errors like the ones in the screenshots appear. Usually reloading the website helps and then the certificate displayed seems to be correct. I did make sure to upgrade to the latest version of FF (136.0) and I did clear all cookies, but it didnt help. I do not really have any idea where to start searching or what might cause this, tia for help. kind regards Thomas

Archived 3 36

Tabs crash unless Firefox Destop is running in Windows 8 compatibility mode

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshootin… (read more)

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshooting mode or Windows 8 compatibility mode. OS is Windows 10 Pro (x64) 22H2 on ThinkPad E495 (AMD Ryzen 5 3500U) Things that haven't resolved the problem: - Remove extensions and themes - Refresh Firefox - Reinstall Firefox - Updating Visual C++ 2015-2022 with Redistributable (x64) version 14.42.34438 - Updating Firefox to version 135.0.1 and subsequently to version 136.0, however updater only works in Windows 8 compatibility mode - Full system scan for malware (none found) Note: Extensions NoScript and Cookie AutoDelete work normally with Firefox running in Windows 8 compatibility mode.

Archived 2 243

Passwords are no longer syncing between devices in Mozilla sync account.

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords fo… (read more)

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Archived 2 225

Gmail and B of A page access

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few d… (read more)

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few days and now simply refuse to load. Both readily load on my Android phone and also load on the computer in question with Microsoft Edge. Has there been an update I missed or any other issue with such pages suddenly becoming incompatible with Firefox?

Archived 2 153

Youtube. starts with ad and never displays skip or plays videos

what settings have i screwed up on youtube.; always have to watch full advertisement and never displays skip icon to move into subject. what do i need to do to rec… (read more)

what settings have i screwed up on youtube.; always have to watch full advertisement and never displays skip icon to move into subject.

what do i need to do to rectify this. i am mozila challenged :)

Archived 2 99