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Can't keep pinned tabs

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track o… (read more)

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Asked by Lucifer 2 months ago

Last reply by an.beu 1 month ago

Messed up context menu?

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save i… (read more)

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save image as" function

Asked by lainesheldonhoule 1 month ago

Last reply by jscher2000 - Support Volunteer 6 days ago

VPN and connection

Hello! I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11. When the comput… (read more)

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Asked by olof.mattias.forsberg 1 month ago

Last reply by markwarner22 1 month ago

Is the Primary (formerly called "Master") password shared or Ff synchronised between different devices?

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices? The reason that I ask this is that I am a decrepit and ignor… (read more)

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices?

The reason that I ask this is that I am a decrepit and ignorant old bugger in his 8th decade that has been using Firefox for nearly 25 years. Consequently I have a lot of passwords stored in Firefox's password manager that I REALLY do not want to lose.

Unfortunately, on my main desktop machine, becoming more paranoid after a suspected identity theft attack, I decide to change the Master Password (recently re-named to Primary Password) to something longer and harder to guess or break.

Unfortunately I have forgotten what I changed it to ! (I can remember the first 15 characters but then not the ending sequence...)

However, I discovered that on an old laptop (that had not been connected to the internet for a long time - and I've disconnected it from the local Wi-Fi now) that my old password still worked and I could still see many of the old passwords (since it had not been synchronised).

I am worried that if I try and restore my passwords by now connecting to the internet and synchronising, I will then be locked out of this remaining treasury of my passwords if Firefox synchronisation then disastrously changes the old password (that I still remember) to the new password that I have forgotten - hence my question...

PS: I still have a paper record of something called an "Account Recovery Key" consisting of 8 groups of 4 alphanumeric characters (each group only contains capital letters and numerals - although one 4 character group does not contain any numerals at all, but all groups have at least one capital letter). Could I use this to recover the misremembered new password?

PPS: Don't you think it is always a bad idea to include both zeroes and letter Oh for Oscars in this account recovery key as capital letters rather than lower case letters, since they look so similar?

ie z00 or zoo is less prone to confusion that Z00 or ZOO

Asked by G-Old-NZ-Compaq 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

add ons no longer have toolbar buttons

I just got a new PC. On my old Windows 10 PC, many add-ons add useful buttons, for example OneTab which adds a button that closes all tabs and compiles a list of what was… (read more)

I just got a new PC. On my old Windows 10 PC, many add-ons add useful buttons, for example OneTab which adds a button that closes all tabs and compiles a list of what was there, or Zotero, which lets me send stuff online to my Zotero citation database.

Now on my new Windows 11 PC, even though those add ons are installed and technically functional, I can't find the buttons anywhere. I wanted all that stuff on my toolbar for a reason. All I can find are convoluted keyboard shortcuts. I don't want to use a bunch of stupid keyboard shortcuts when I'm supposed to be able to just push a button for the same functionality.

Where did all my buttons go and how do I put them back? No, they are not in the "customize toolbar" option, and I have checked the options menus for my most important add ons too.

Asked by oracle.nola 1 month ago

Last reply by markwarner22 1 month ago

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Asked by Kevin Stonehouse 2 months ago

Last reply by markwarner22 2 months ago

SQL program

Unable to connect Firefox can’t establish a connection to the server at 127.0.0.1:8080. The site could be temporarily unavailable or too busy. Try again in a few mom… (read more)

Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:8080.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

HOW TO CONNECT

Asked by San Mathi 2 months ago

Last reply by TyDraniu 2 months ago

Lost old password manager

bold textPasswords and Sign In Hi, I had some hardware problems on my old PC and for some reason most likely to do with accounts when I restarted on Win 11 on new PC I … (read more)

bold textPasswords and Sign In

Hi,

I had some hardware problems on my old PC and for some reason most likely to do with accounts when I restarted on Win 11 on new PC I had lost the majority of passwords saved to the Browser Password manager.

I have lost my old email address and am having some issues working out whether for some reason on the old system I was using my old email address to log in.

Is there any workaround to trying to determine whether I have a seperate account possibly linked to old mobile or email account that may link to the Password manager that contains my old PC systems password link.

I am setting up a more secure way to save passwords also? Is it better to use a portable hard drive rather than something cloud based for passwords?

I am a senior and at times do make some elementary mistakes with digital literacy so sympathetic answers would be greatly appreciated.

Richie

Asked by richie.scutt 2 months ago

Last reply by cor-el 2 months ago

FF slow

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's … (read more)

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Asked by arejfour 2 months ago

Last reply by wiredgorilla 1 month ago

Firefox crashes very often

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i ge… (read more)

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i get a blue screen on my laptop. maybe there is a problem with my pc but it doesnt change the fact why firefox tabs are crashing really often this is one of my latest crash reports: https://crash-stats.mozilla.org/report/index/3721bbdd-5f3a-4b02-bd0d-60c1e0250208

Asked by johny dep1 2 months ago

Last reply by jonzn4SUSE 2 months ago

Trying to get NordPass to work

I had NordPass working on my MacBook Pro, so that the little NordPass icon appeared when I had to sign in to a site with my username and password. If it wasn't in NordPas… (read more)

I had NordPass working on my MacBook Pro, so that the little NordPass icon appeared when I had to sign in to a site with my username and password. If it wasn't in NordPass yet, NordPass would "watch" while I signed in somewhere, and then ask if I wanted to save that info, and I could say yes or no. But now I've installed NordPass again, and I'm not seeing the little green NordPass prompts. Where did they go? What did I do that caused them to disappear? I'm going to give up for the evening, but if you have any ideas about this, please share them. I will check back in tomorrow and attack the problem again, and will see your ideas then. TIA for any thoughts you might have about this.

Asked by zenmom101 2 months ago

Last reply by markwarner22 2 months ago

every thing went wrong hope I wasn;t hacked. I thank you for your help and hope I got it right now. At almost 80 years old I find this all very confusing especially as I live alone and family live so far away almost 200 kms

I think you have helped , it was all messed up and I wont know if it right again till I get back into work the computer Wish me luck

Asked by c.till45 2 months ago

Last reply by markwarner22 2 months ago