Showing questions tagged:

viewing HEVC videos from Ring Cameras

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera video… (read more)

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?

Archived 1 187

Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable o… (read more)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Solved Archived 4 2157

Superscript Glitch on OWA

Hi, I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It wa… (read more)

Hi,

I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It was working fine until sometime this week. I've tried using Microsoft Edge and the issue doesn't happen so I'm thinking it might be browser specific.

I'm running Firefox Version 135.0.1 (aarch64) on a Mac Studio with Sequoia 15.3.1 (24D70).

Can you advise please?

Thank you very much.

Calum.

Archived 1 75

I can not remember my Sync password

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insan… (read more)

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insane!

Archived 1 55

Menu Bar display problem

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work. Versio… (read more)

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work.

Version is 135.0

Archived 1 116

Firefox logs me out of google

Hello, I have some issues with Firefox keeping my logged in my Google account. When I close Firefox it logs me out of Google. I have tried some methods from other threads… (read more)

Hello, I have some issues with Firefox keeping my logged in my Google account. When I close Firefox it logs me out of Google. I have tried some methods from other threads on this site but still without success. I have the setting for delete cookies on Firefox close to off and have tried Firefox remember history and use custom settings. Thank you for reading this.

Archived 1 115

reseted my pc

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because … (read more)

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because it was quite a lot and i dont remember everything and also i had passwords for a lot of websites saved on mozilla and its way to much to do everything on my own again.

with friendly regards

Mohamed

Archived 1 126

More lines of history from Mac menu bar

I'm using Firefox 135.0 on a MacBook Pro with a large external monitor. The menu bar at the top of the screen (NOT the Firefox window) has "Firefox, File, Edit, View, His… (read more)

I'm using Firefox 135.0 on a MacBook Pro with a large external monitor.

The menu bar at the top of the screen (NOT the Firefox window) has "Firefox, File, Edit, View, History, Bookmarks, Tools, Windows, Help".

When I click on "History", it shows me the most recent 15 pages I visited. Always 15. I'd like to increase that number, as 15 is inconveniently few and uses less than half my screen height. However, I can't find a preference for it either under "Settings" or in "about:config".

I know that there are at least two ways to get to a more extensive history list, but they need more clicks.

So is there a way to change 15 into a larger number?

Thanks. Brendan.

Archived 1 88

Menus disappear from top of screen sometimes

Using Firefox 135.0.1 with Mac OS 15.3.1. Sometimes the menus on the left side of the top menu bar (, Firefox, File, Edit, View, History, Bookmarks, Tools, Window, Help)… (read more)

Using Firefox 135.0.1 with Mac OS 15.3.1. Sometimes the menus on the left side of the top menu bar (, Firefox, File, Edit, View, History, Bookmarks, Tools, Window, Help) vanish from the menu bar at the top of the screen. The items on the right side of the menu bar are unaffected and remain visible. If I click in the menu bar area, the items that had disappeared return.

This does not occur with Safari or Chrome, only with Firefox and only infrequently.

Curious to know if it's a bug or something else.

Archived 3 321

Firefox Update | When Writing E-mails The Lines Keep Dropping Automatically

Hello, Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals. The e-mail host we are … (read more)

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Archived 13 139

Youtube player does not appear, only showing white

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing… (read more)

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing. No matter what video I click, the same thing happens. The only workaround I have found is that if I go to a page with an embedded youtube video, and click the "watch on youtube" link that appears in it, it will load a youtube page that can play videos normally. I can use that page to navigate youtube and it will operate normally. However if I type in youtube.com or get to the site some other way, the issue happens where it is only white space. It is very frustrating.

Archived 2 228

Lost old password manager

bold textPasswords and Sign In Hi, I had some hardware problems on my old PC and for some reason most likely to do with accounts when I restarted on Win 11 on new PC I ha… (read more)

bold textPasswords and Sign In

Hi,

I had some hardware problems on my old PC and for some reason most likely to do with accounts when I restarted on Win 11 on new PC I had lost the majority of passwords saved to the Browser Password manager.

I have lost my old email address and am having some issues working out whether for some reason on the old system I was using my old email address to log in.

Is there any workaround to trying to determine whether I have a seperate account possibly linked to old mobile or email account that may link to the Password manager that contains my old PC systems password link.

I am setting up a more secure way to save passwords also? Is it better to use a portable hard drive rather than something cloud based for passwords?

I am a senior and at times do make some elementary mistakes with digital literacy so sympathetic answers would be greatly appreciated.

Richie

Archived 2 133