Showing questions tagged:

Firefox, new install, latest update, Recaptcha Failed

Long time user of Firefox and this issue of the Recaptcha Failed while never even opening the Recaptcha for selecting all the bikes, buses or whatever else it asks you to… (read more)

Long time user of Firefox and this issue of the Recaptcha Failed while never even opening the Recaptcha for selecting all the bikes, buses or whatever else it asks you to find in order to validate. This is a new install of the latest version of Firefox, I have no problem with Recaptcha using Chrome but prefer Firefox's privacy. I pay bills, work jobs from the internet which requires recaptcha to work in the browser I am using. I have not seen a answer anywhere to fix this problem which only happens in Firefox. Image of error message attached.

Archived 2 294

Firefox crashes very often

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i ge… (read more)

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i get a blue screen on my laptop. maybe there is a problem with my pc but it doesnt change the fact why firefox tabs are crashing really often this is one of my latest crash reports: https://crash-stats.mozilla.org/report/index/3721bbdd-5f3a-4b02-bd0d-60c1e0250208

Archived 1 286

how to stop the location window from repeatably popping up

All of a sudden the allow location permission window is popping up repeatably. I have the option turned off and every time I go to Amazon or Home Depot or any such place… (read more)

All of a sudden the allow location permission window is popping up repeatably. I have the option turned off and every time I go to Amazon or Home Depot or any such place the window ops up requesting that location location tracing for the sites. I tried toggling the on/off for the option but it didn't stop it. Help!

Archived 4 278

NordPass browser extension will not allow login

Hello, I'm having a problem with the NordPass Firefox browser extension. I have already troubleshot this issue with NordPass and they are passing it off as a Firefox prob… (read more)

Hello, I'm having a problem with the NordPass Firefox browser extension. I have already troubleshot this issue with NordPass and they are passing it off as a Firefox problem.

Issue: When logging into the NordPass browser extension, my username and password are accepted, then Cloudflare does a human verification, then the extension throws error 1004 (Something went wrong) [screenshot of error attached].

Troubleshooting: - Tried updating Firefox to latest version - Tried clearing cache/cookies - Tried uninstalling/reinstalling browser extension - Tried uninstalling/reinstalling firefox

Additional: - Dell Optiplex 7090 running Windows 10 Pro - Issue is specific to this computer only - Extension was working as recently as 2 weeks ago - Currently, NordPass allows me to sign in successfully on my phone, in Chrome browser extension on affected computer, and in Firefox browser extension on different computer.

Latest answer from NordPass team: [Please note that our developers have investigated provided logs and traces, however, there is nothing wrong with the backend flow - it looks like there is an issue with localStorage or cookies as the NordPass extension is not able to fetch properly the token obtained from NordAccount login flow. As this is not reproducible on other platforms and traces do not show anything else, we can only suggest the verification of extension/firefox browser configuration, especially in terms of cookies, local storage and session.]

Any suggestions on root cause, or settings changes to fix this issue are appreciated.

Archived 1 277

restore firefox windows and tabs with restart

I recently updated to Firefox 135.0 on MacBook Pro, Catalina, OS 10.15.7 In the past, with multiple Firefox windows open & multiple tabs open in each, when restarting… (read more)

I recently updated to Firefox 135.0 on MacBook Pro, Catalina, OS 10.15.7 In the past, with multiple Firefox windows open & multiple tabs open in each, when restarting, "reopen pages on startup" selected, system loaded & ready to go, I'd find all windows, tabs & history available upon launching Firefox. Since update to 135.0, shut down & restart, launch Firefox and I find a single blank new window, no multiple windows, no tabs, no history. I've tried to find [Settings] to make everything come back - no joy, to no avail. Suggestions? Help? Thanks, JS

Archived 1 275

failure to connect

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with… (read more)

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with email and password. What do I do?

Archived 1 266

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non-P… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Archived 4 265

Youtube on second screen lagging to hell

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezi… (read more)

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezing. I tried Opera, I tried Edge it worked fine, but with Firefox, it is no more possible to play YouTube on my second screen while playing. It is not a matter of graphic hardware as this issue only happen with Firefox. I tried to deactivate every module and to reinstall Firefox (either the Beta version) but still got the same lagging and freeze on YouTube. Do you need anything that can help you to investigate this issue, this is really terribly frustrating and boring.

Best regards Patrick / Darkiger

Archived 2 256

Unable to access some websites but am able to with Microsoft Edge and Chrome

Just recently I have found that certain sites are unavailable to me using Firefox but I can access them using Edge or Chrome. One particular one is Squarespace. Is there… (read more)

Just recently I have found that certain sites are unavailable to me using Firefox but I can access them using Edge or Chrome. One particular one is Squarespace.

Is there anything known - how should I tackle this?

Solved Archived 4 246

Menu Bar display problem

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work. Versio… (read more)

For some reason whenever the window in Firefox is accessed, the menu bar would display black instead of white. Any reason? Restarting or clear cache does not work.

Version is 135.0

Archived 1 243

recovery google account

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples ha… (read more)

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples halp me my email address name, [edited] @gmail.com email password, [edited] but i want to recovery access my email or phne number thenks

Archived 1 239

Samsung TV signal and audio cuts out (black screen) when using mouse arrow to scroll with GTX 1050Ti

Samsung Frame 85" 2023 with GTX 1050Ti GPU, HP G4 SFF, i5-8500, Win 11 Pro 26100.3194 TV signal, and audio cuts out (black screen) when using mouse arrow to drag scroll … (read more)

Samsung Frame 85" 2023 with GTX 1050Ti GPU, HP G4 SFF, i5-8500, Win 11 Pro 26100.3194

TV signal, and audio cuts out (black screen) when using mouse arrow to drag scroll in side bar. Also gives a loud audible "click" as sound is temporarily cut out. ( Most probably whole HDMI signal is cut)

Black screen bug happens randomly with You tube with no mouse or keyboard action, but 100% repeatable with this website when scrolling :

https://www.worldometers.info/gdp/gdp-by-country/


Please advise how to fix

Archived 1 237

VPN and connection

Hello! I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11. When the computer… (read more)

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Archived 2 227

reseted my pc

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because … (read more)

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because it was quite a lot and i dont remember everything and also i had passwords for a lot of websites saved on mozilla and its way to much to do everything on my own again.

with friendly regards

Mohamed

Archived 1 226

Messed up context menu?

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save i… (read more)

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save image as" function

Archived 3 218

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (read more)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Archived 3 218