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Download location not respected

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really… (read more)

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

Asked by VeryBadHellie 3 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

All passwords saved in Desktop Firefox browser have been lost and I have no idea why. Can I recover them?

A few weeks ago, I checked my passwords and logins tab only to find there was nothing there anymore. Completely blank. I must have had at least 50 logins saved there. I'm… (read more)

A few weeks ago, I checked my passwords and logins tab only to find there was nothing there anymore. Completely blank. I must have had at least 50 logins saved there. I'm not sure if there was an update around the time, but I believe I checked and saw there was. Has this happened to anyone else? Were you able to get them back? This is my wake up call to completely stop using the password manager feature of any browser ever. Totally disappointed

Asked by Moises Rodriguez Sosa 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Very weird webpage loading issue

Good day, I've come across a problem afflicting literally only ONE website on all my browsing. The culprit is TCGPlayer and the problem is tabs just take forever to load… (read more)

Good day,

I've come across a problem afflicting literally only ONE website on all my browsing. The culprit is TCGPlayer and the problem is tabs just take forever to load in the background for some reason. It is the ONLY website I have this issue with. Does anyone have any workarounds for this?

On my previous PC I turned off one of my adblocks and it stopped. I've tried it again on this new one and still no dice. The ones I have are ublock Origin, adlblock ultimate and adguard adblocker mainly cause Youtube always finds a new way to try and bypass one of them.

Thanks in advance

Asked by blackestheart13 5 months ago

Last reply by markwarner22 5 months ago

Options for bookmark dialog pop-up window - its too small

Hello - I love and always recommend firefox, thank you! One small aspect that I frequently struggle with is the small size of the bookmarks dialog pop-up window. When ad… (read more)

Hello - I love and always recommend firefox, thank you!

One small aspect that I frequently struggle with is the small size of the bookmarks dialog pop-up window. When adding or editing a bookmark, the window only shows a very small view of the folders which makes it hard to navigate to the folder I want to place the bookmark in.

I have search extensively for extensions and settings which could provide a larger visualization, so that more of the folder browser could be seen at once, but not found any options.

Can the mozilla team suggest any work around for this, or submit this as a request to increase the size of the viewable folder tree when adding a bookmark?

Asked by Cliffy 5 months ago

Last reply by cor-el 5 months ago

My Gmail ID is hacked is 13.102024, Please help me.

Dear Team Google, Someone hacked my Google account on 13.10.2024, and he changed every recovery method so that I can't access it. That Gmail ID was a Youtube Channel. … (read more)

Dear Team Google,

Someone hacked my Google account on 13.10.2024, and he changed every recovery method so that I can't access it.

That Gmail ID was a Youtube Channel. JONI VCD CENTER CHANNEL id :- UC9Mw6QDqzbPqPqMagjO-l1g. YOU TUBE is not helping me. I am in great danger. please me So please bring back my google account.

Gmail ID :- [email address] Old lost email Account Name:-Khaleda Akhtar Birthday:- [date of birth]

Contact Email:- [email address]


thank you KHALEDA AKTER JONI VCD Center

Asked by Sourav Ahmed 5 months ago

Last reply by Paul 5 months ago

Tik Tok Error

When I use Tik Tok in this browser , it's too late . Can you help me how can I fix it . I need to use my Tik Tok accounts cuz it's my business . I hope you will understa… (read more)

When I use Tik Tok in this browser , it's too late . Can you help me how can I fix it . I need to use my Tik Tok accounts cuz it's my business . I hope you will understand me and help me . If you don't mind , plz check my firefox account . Plz hurry up ! Although I have Google chrome , I use this browser cuz it's more easy to use . Don't distrubit to me . If you have time , plz check your browser or my account and give me some advices how to fixt it. Have a nice day all my friends .

Asked by zayarminnlatt155199 5 months ago

Last reply by markwarner22 5 months ago

PR_CONNECT_RESET_ERROR

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn". I keep getti… (read more)

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

Asked by sujoykdas 5 months ago

Last reply by jonzn4SUSE 5 months ago

Command + Number not properly switching tabs.

MacBook Pro (2021) M1 Pro MacOS: 14.5 Firefox: 132.0 (aarch64) Hello, I'm having this issue where when I go to "Command+#" it won't switch to the selected tab. When I ju… (read more)

MacBook Pro (2021) M1 Pro MacOS: 14.5 Firefox: 132.0 (aarch64)

Hello, I'm having this issue where when I go to "Command+#" it won't switch to the selected tab. When I just have a couple tabs open it's fine, but typically after 3 or more tabs are open I can't "Command+#" anymore. It works fine on my Windows machine, tried uninstalling, updating, checking extensions. Any thoughts?

Asked by Max Perez 5 months ago

Last reply by markwarner22 5 months ago

Reinstalled Fiefox Browser

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can … (read more)

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can I recover lost information ?????? Please Help !!

Asked by ujmi 5 months ago

Last reply by TyDraniu 5 months ago

Mozilla VPN

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services But I also want to browse and easily log in to banking, health, … (read more)

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

Asked by mdc 5 months ago

Last reply by TyDraniu 5 months ago

Can't play YouTube "shorts" on FF 132.0 (64-bit) Windows 11, but Chrome plays them fine

I switched to using Firefox about six weeks ago, from Chrome. At first, it all worked perfectly. Now, I have a 100% reproducable problem: YouTube "short" videos never pla… (read more)

I switched to using Firefox about six weeks ago, from Chrome. At first, it all worked perfectly. Now, I have a 100% reproducable problem: YouTube "short" videos never play. It will display the video player in the proper aspect ratio, and displays the overlayed text from the video's thumbnail and other meta data, but the actual playing of the video fails with a message typically like:

An error occurred. Please try again later. (Playback ID: C8SVj-KCLVM2m_DW)

Windows 11, current patched. on serious Core I9 system with 32 GB of ram, fast video card, etc.

Regular YouTube videos display perfectly. Using Google Chrome browser works perfectly.

The help message talks about clearing cache, but I can't seem to find that. I can see how to delete site-specific cookies and data. I really don't want to clear all cookies for all sites.

Asked by pat22043 5 months ago

Last reply by jonzn4SUSE 5 months ago

Running NASA'S EYES app on Firefox

I've just downloaded the NASA'S EYES app to my Win11 system. My default browser is Firefox, with NoScript, ABP and Ghostery installed (yeah, that's probably overkill). W… (read more)

I've just downloaded the NASA'S EYES app to my Win11 system. My default browser is Firefox, with NoScript, ABP and Ghostery installed (yeah, that's probably overkill). When I attempt to launch the NASA app, it wakes up just enough to look for updates, shows me a startup panel, then that panel disappears. I gather there's supposed to be some sort of behind-the scenes linkage that's not working. How can I fix that? Do I need to shut down the add-ins?

Asked by rolcott 5 months ago

Last reply by markwarner22 5 months ago

Mozilla now blocks a website that it previously allowed, has the padlock icon in bar showing as not secure

https//www.modelprices.com is a pricing database for models, trains cars etc. It does not require passwords. Yet Firefox in a recent update has now deemed it insecure and… (read more)

https//www.modelprices.com is a pricing database for models, trains cars etc. It does not require passwords. Yet Firefox in a recent update has now deemed it insecure and I cannot see how to fix this, despite clicking on the task bar padlock item and looking at the drop down items. This is most annoying. Can you please assist? Thank you.

Asked by allancgrant 5 months ago

Last reply by ThePillenwerfer 5 months ago

Who has my email address?

I use Firefox for all of my internet activities. I have a new email address. Can Firefox give me a list of all websites that have my old email address? … (read more)

I use Firefox for all of my internet activities.

I have a new email address.

Can Firefox give me a list of all websites that have my old email address?

Asked by gcotterl 5 months ago

Last reply by Paul 5 months ago

Accounts/password entries don't show up in Firefox's password manager

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why. When I go to about:logins, I … (read more)

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why.

When I go to about:logins, I see none of the accounts listed. Even when I input a search in the search box, nothing. I don't know what could be causing this. See attached screenshots. Don't worry, there's no concern of leaking account details, because they aren't showing up.

Asked by Dvallin 5 months ago

Last reply by cor-el 5 months ago

download quota

i am trying to download files but they keep stopping the loading and i have to re download them because the option of retry is not available now i try again it says i can… (read more)

i am trying to download files but they keep stopping the loading and i have to re download them because the option of retry is not available now i try again it says i cannot perform the download because it exceeds but i cannot wait because firefox was the only browser could download the files because google does not even tell it's zipping the file please i need a solutiion and quick

Asked by Salma Seyam 5 months ago

Last reply by James 5 months ago

Don't enable HTTPS-Only Mode

I have "Don't enable HTTPS-Only Mode" selected and still cannot connect to local sites. Example http://192.168.1.81 is chnaged to https://192.168.1.81 and rrecive cannot… (read more)

I have "Don't enable HTTPS-Only Mode" selected and still cannot connect to local sites. Example http://192.168.1.81 is chnaged to https://192.168.1.81 and rrecive cannot connect message.

This problem started after you last week after an update.

Asked by mark584 5 months ago

Last reply by timmyh13 1 month ago

Trying to insert a file from current explorer file document to a online web page for a doctor but instead see old Explorer data and message that shows 'Firefox symbol with note file upload'.

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I… (read more)

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry

Asked by frogbadhairday 5 months ago

Last reply by cor-el 5 months ago