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Some add-ons need re-enabling after every start

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the appli… (read more)

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the application menu, click on the warning message for that add-on and enable it again. Since this is quite tedious and frustrating, I tried looking online for any info. I tried updating everything, disabling and enabling manually and removed and re-added some if the add-ons that cause issues.

I am loath to set up a fresh profile or reset all add-ons as that would cost a lot of time to configure everything again. In hopes of a solution that avoids that I am asking here now.

Asked by bdns1 2 months ago

Last reply by bdns1 4 days ago

Firefox 132 on ios 11.7.10 Tabs crashing

I have used Firefox for years - decades actually, without serious problems. I have a 16" macbook pro running ios 11.7.10. Firefox recently autoupdated to 132.0.1 Since… (read more)

I have used Firefox for years - decades actually, without serious problems. I have a 16" macbook pro running ios 11.7.10. Firefox recently autoupdated to 132.0.1 Since the update my tabs have been crashing on the order of 5 - 10 times per hour. It happens to all sorts of tabs, not any specific site or type. HELP!!

Asked by contravert 1 week ago

Download location not respected

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really… (read more)

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

Asked by VeryBadHellie 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

site only opens in private window

Links from the Autohotkey forum suddenly do not open properly. This may have started with my recent upgrade to FF 133.0.3. Here is sample link: https://www.autohotkey.… (read more)

Links from the Autohotkey forum suddenly do not open properly. This may have started with my recent upgrade to FF 133.0.3.

Here is sample link:

https://www.autohotkey.com/boards/viewtopic.php?f=14&t=134961&e=1&view=unread#unread

If I open this link normally (which, for me, means in a new tab) I am sent to Captcha screen, and upon answering it, then appears only a text outline (not the CSS code) of the page. If I open IN NEW PRIVATE WINDOW, I get the captcha screen again and after answering it, the page opens correctly.

(I usually don't get the captcha quiz from Autohotkey forum also, but that may be their doing. I also can state the captcha screen is not because cookies have been erased. I keep most all cookies.) Firfefox.)

Asked by Joe P 1 month ago

Last reply by markwarner22 1 month ago

Ubuntu 24.04 apt-get update returns a 400

I did see the question here: https://support.mozilla.org/en-US/questions/1448269 And the answer is not useful, mainly because apt-get does not use a browser to update it… (read more)

I did see the question here: https://support.mozilla.org/en-US/questions/1448269

And the answer is not useful, mainly because apt-get does not use a browser to update its cache.

Err:16 https://packages.mozilla.org/apt mozilla/main all Packages

 400  Bad Request [IP: 34.160.78.70]

E: Failed to fetch https://packages.mozilla.org/apt/dists/mozilla/main/binary-all/Packages 400 Bad Request [IP: 34.160.78.70 443] E: Some index files failed to download. They have been ignored, or old ones used instead.

Using curl/wget/httpie works as intended, just apt-get update fails.

Any help would be appreciated.

Asked by Ams Fwd 1 month ago

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 2 months ago

Last reply by TyDraniu 1 month ago

Commenting or Editing my comments on youtube is invisible

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see wha… (read more)

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see what I am typing. I can still type and commit, the comment will appear and I it will contain what I typed. But when doing it initially it is invisble to me. If I reply to a comment I can see what I type.


Below 1st image shows a comment box I am actively typing in. Everything is invisible. 2nd image shows when I open a reply, you can clearly see the prompt and when I start typing it shows my input

Asked by anton_es 2 months ago

Last reply by anton_es 1 month ago

https security error: Connection verified by a certificate issuer that is not recognized by Mozilla

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certif… (read more)

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

Asked by be4usay 2 months ago

Last reply by be4usay 1 month ago

Can't there be a SIMPLE toggle button to quickly switch from TITLE BAR to no title bar? MAC

There are times where I like having the title bar appear on my laptop display of a webpage. Other times I want to take a screenshot of selected page content, and the titl… (read more)

There are times where I like having the title bar appear on my laptop display of a webpage. Other times I want to take a screenshot of selected page content, and the title bar just obstructs ability to fit the bottom line or two of the page content I want to screenshot. Yes i know I can reduce the zoom size of the page display itself, but sometimes (often) due to the page layout's CSS, this results in both too-small type for me to comfortably read AND even with the text reflow, it's not enough to reveal the extra bottom of page content I am trying to capture.

The Firefox UI controls are very robust and well-appreciated how much customization can be had, but still, the number of steps required to go in and turn Title Bar off is just way too many for quick and efficient workflow -- especially when after getting the screenshot I want, I will want to just turn Title-Bar back on. Surely there must be a way to create an icon option that lives next to Home, Bookmarks, Downloads, Refresh whose function is to actuate a quick 1/2 second toggle off, then a quick toggle back on?

Asked by Quicksite 1 month ago

Last reply by cor-el 1 month ago

  • Locked

Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (read more)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

Asked by Wolfe Andedare 2 months ago

Last reply by Paul 1 month ago

There seem to be some worrisome issues with my passwords in Firefox

Ok, there are a couple things that seem related and are worrying me. First, every time lately that I have signed in to something new (new online account, FEMA, etc), whe… (read more)

Ok, there are a couple things that seem related and are worrying me.

First, every time lately that I have signed in to something new (new online account, FEMA, etc), when the little window pops up to ask if I want to save the log in info, it doesn't have the password I entered, but instead an immense string of characters (I'd say several hundred) AND I just saw this last time as I was erasing the password, that it actually looks like it might be a web address (I just briefly saw http:// before it was erased)

The next thing that has just happened today (Is black Friday now like solar flare ID theft Friday or something?!?!) is that when I tried to sign in to...I think it only happened on Amazon...when I clicked on the email/user box it took me to my saved passwords page. Every time. I couldn't even enter the log in because it would just go to passwords. That's really really worrisome.

And, then, the last thing that I haven't had a problem with so far since getting a new computer is every now and then my computer would all of a sudden just start doing things on it's own. I was logged in to an online store once that had my card saved and my computer just ordered everything in my cart. Once I was browsing on the library and it cancelled all the books I had on hold. I have video where it would just start entering random stuff in fields.

I have changed my keyboard and the keyboard I have now is wired.

Any ideas on what this might be? Or do I really have some serious bad guys out there messing with me?

Asked by cmartis1 1 month ago

Last reply by markwarner22 1 month ago

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 1 month ago

Last reply by markwarner22 1 month ago

Bookmarks Have Gone Missing

Hi everyone... After I "upgraded" to Windows 11, Firefox suddenly quit working. After reinstalling, it worked again...however, I had to use the "about:profiles" command… (read more)

Hi everyone...

After I "upgraded" to Windows 11, Firefox suddenly quit working. After reinstalling, it worked again...however, I had to use the "about:profiles" command to restore the bookmarks I had. That worked fine. But after a series of cascading Microsoft 365 app failures, I decided to roll back to Windows 10. Yay! Everything worked again!

Except Firefox.

So, I reinstalled Firefox again. And once again, the bookmarks are missing...but this time, the "about:profiles" command isn't locating what I need.

Any suggestions?

Asked by grampymunn 1 month ago

Last reply by TechHorse 1 month ago

Firefox desktop brower on Mac not loading videos

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up… (read more)

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Asked by zczd59sxx6 2 months ago

Last reply by Kiki 1 month ago

Slow loading speed for my local uTorrent GUI

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 1… (read more)

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 132.0.2 x64 and it eventually loads after 3-4 minutes. There are absolutely zero add-ons at the moment, and it does not matter if it is a portable version or standard installed version. I do not seem to have this issue while using Firefox (latest) ESR portable version.

Is there something I'm missing here? I am not sure if it is the port that's the issue with Firefox, because I have a local website using port 9090 and 8080 without any issues on loading. Also, it is happening with the nightly version of FF as well. All other browsers load quickly.

Kind regards,

Shedrock

Asked by Shedrock 1 month ago

Last reply by Shedrock 1 month ago

Custom Scrollbars

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and rever… (read more)

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and reverting to default narrow bars without arrows, maybe I am accidentally clicking somewhere in the reading pane? To get the wide bars back I have to delete the Add-on, close the computer, then re-install the Add-on. Can anyone advise what is going on here and how I can get the wider bars/arrows to stay permanently.

thanks in advance Barry

Wndows10 with Firefox

Asked by ballen21 1 month ago

Last reply by markwarner22 1 month ago