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Recent update broke my browser

Just updated my Mozilla Developer and it removed my bookmarks (the tab is visible but has no bookmarks, and restoring them from backup doesn't do anything) also the exten… (read more)

Just updated my Mozilla Developer and it removed my bookmarks (the tab is visible but has no bookmarks, and restoring them from backup doesn't do anything) also the extention button is for some reason on the left side (it was on the right side) and the "+" button was missing, had to re-enable it (AND IT'S ALSO ON THE LEFT SIDE FOR SOME REASON)

Wtf happened

Asked by Toopenya 5 months ago

Last reply by Liam Martin 5 months ago

When I opened Firefox it acted like a new install. Custom settings and extension storage are gone.

It's a bit weird, I got the thing you get when you migrate to a new browser - asking if you'd like to migrate history and bookmarks. I closed it because I've used Firefox… (read more)

It's a bit weird, I got the thing you get when you migrate to a new browser - asking if you'd like to migrate history and bookmarks. I closed it because I've used Firefox for years.

When Firefox opened proper, I got a tab asking to restore the previous session, along with a "Welcome to Firefox" tab. As well I got a few popups for other things, basically just stuff you see when you open Firefox for the first time. A couple of extensions opened up a landing page that should only open when you first install them.

All my bookmarks and browser history is there. The settings have all been reset to default. The extensions are there but all of their storage seems to be gone, like my dark reader extension no longer has the exception sites on it. Ublock has the ad count reset and most importantly all my custom rules are gone! I have spent years making hundreds of custom rules, and quite a few took hours to get right. I am sad about losing that.

Does anyone know what might have happened?

When I was looking at my about:config to see I saw these things in the modified settings.

there's quite a few settings here and IDK which are relevant. The ones in the pictures where just the first couple and I show them because they seem to have something to do with this situation "auto migrated" - when it seems like the browser did this because it thinks it migrated, the first screen I got was asking if I'd like to transfer my bookmarks and history (and good thing I closed it,or it might have deleted those too).

Asked by Lucy Marsden 5 months ago

Last reply by NoahSUMO 5 months ago

Mozilla now blocks a website that it previously allowed, has the padlock icon in bar showing as not secure

https//www.modelprices.com is a pricing database for models, trains cars etc. It does not require passwords. Yet Firefox in a recent update has now deemed it insecure and… (read more)

https//www.modelprices.com is a pricing database for models, trains cars etc. It does not require passwords. Yet Firefox in a recent update has now deemed it insecure and I cannot see how to fix this, despite clicking on the task bar padlock item and looking at the drop down items. This is most annoying. Can you please assist? Thank you.

Asked by allancgrant 4 months ago

Last reply by ThePillenwerfer 4 months ago

Tik Tok Error

When I use Tik Tok in this browser , it's too late . Can you help me how can I fix it . I need to use my Tik Tok accounts cuz it's my business . I hope you will understa… (read more)

When I use Tik Tok in this browser , it's too late . Can you help me how can I fix it . I need to use my Tik Tok accounts cuz it's my business . I hope you will understand me and help me . If you don't mind , plz check my firefox account . Plz hurry up ! Although I have Google chrome , I use this browser cuz it's more easy to use . Don't distrubit to me . If you have time , plz check your browser or my account and give me some advices how to fixt it. Have a nice day all my friends .

Asked by zayarminnlatt155199 4 months ago

Last reply by markwarner22 4 months ago

download quota

i am trying to download files but they keep stopping the loading and i have to re download them because the option of retry is not available now i try again it says i can… (read more)

i am trying to download files but they keep stopping the loading and i have to re download them because the option of retry is not available now i try again it says i cannot perform the download because it exceeds but i cannot wait because firefox was the only browser could download the files because google does not even tell it's zipping the file please i need a solutiion and quick

Asked by Salma Seyam 4 months ago

Last reply by James 4 months ago

Don't enable HTTPS-Only Mode

I have "Don't enable HTTPS-Only Mode" selected and still cannot connect to local sites. Example http://192.168.1.81 is chnaged to https://192.168.1.81 and rrecive cannot… (read more)

I have "Don't enable HTTPS-Only Mode" selected and still cannot connect to local sites. Example http://192.168.1.81 is chnaged to https://192.168.1.81 and rrecive cannot connect message.

This problem started after you last week after an update.

Asked by mark584 4 months ago

Last reply by timmyh13 2 weeks ago

Trying to insert a file from current explorer file document to a online web page for a doctor but instead see old Explorer data and message that shows 'Firefox symbol with note file upload'.

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I… (read more)

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry

Asked by frogbadhairday 4 months ago

Last reply by cor-el 4 months ago

Google Nest Signin

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I wou… (read more)

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I would be logged into my Nest account.

But now I click on my Google account (https://home.nest.com/login/) and then I click on Nest/Sign in/Sign in with Google. Then I just loop around between the two Google pages.

This started a few days ago. I can't figure it out so now I use Chrome or Safari. But I'd much rather use Firefox. Any ideas? Any help is very much appreciated.

Thanks, John

Asked by tzk3jk 4 months ago

Last reply by tammymcminn 1 month ago

DOWNLOAD HELPER

I have the same problems as several others. Bought a new computer and cant get download helper to pin to pin to the toolbar. Have tried hitting the puzzle piece and fin… (read more)

I have the same problems as several others. Bought a new computer and cant get download helper to pin to pin to the toolbar. Have tried hitting the puzzle piece and finding the tab after that for extensions but still cant find how to pin it as it does not give me that option.

Asked by gdfthr 4 months ago

Last reply by James 4 months ago

Confused

Firefox is a browser but not a search engine correct me if I'm wrong. Also now when typing in the search box down by the start button searches come up but I cannot get li… (read more)

Firefox is a browser but not a search engine correct me if I'm wrong. Also now when typing in the search box down by the start button searches come up but I cannot get links to open when I click on them and even if I right click on them nothing happens

Asked by kdotsey 4 months ago

Last reply by James 4 months ago

YouTube won't go full screen

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, b… (read more)

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, but not in a normal one.

Asked by drow_noble_1 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

RECAPTCHA - still not working on Firefox

Several sites I use regularly (for instance, The Guardian) use recaptcha as part of the login process. It fails on Firefox, though I can log in on Chrome. I dislike Chr… (read more)

Several sites I use regularly (for instance, The Guardian) use recaptcha as part of the login process. It fails on Firefox, though I can log in on Chrome. I dislike Chrome, and prefer Firefox for several reasons, including that it is easier on my eyes. I note that there are many complaints describing the same thing that I experience: recaptcha fails to load, or there is simply a blue circle turning in perpetuity with nothing happening. I have removed recent cookies etc, but no change.

There are some sites that use recapcha that I can sign in on using Firefox with no problem. I am wondering if there are different versions of captcha? This started the same week both Microsoft and Firefox updated. Firefox has updated several times since then, but recaptcha is still nonfunctional: FF is not loading it, at least on some critical sites (perhaps the ones that use the most recent recaptcha?

I have reported this frequently for last several months. I notice that this is a continuing problem for many people. Why is it not fixed?

Asked by Annie Stratton 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

High GPU usage when watching Videos. (Youtube)

Recently found a problem of high GPU usage when watching videos. I have encounter this on other websites but YouTube is the most prevalent. Currently running is a NVIDIA … (read more)

Recently found a problem of high GPU usage when watching videos. I have encounter this on other websites but YouTube is the most prevalent. Currently running is a NVIDIA 4060ti and the percentages I am getting range from a low of 15 to the high of 28. Hoping to gather some information on the topic and would love some explanation. I have already tried with no extensions enabled but had no luck in stopping the issue. Version 132.0.2 (64-bit) on a Windows 10 desktop.

Asked by Aidan 4 months ago

Last reply by TyDraniu 4 months ago

repetitive antivirus request popups

A continuous stream of "antivirus" via tomp3.cc popups started appearing today on my Win 10 desktop. Although there is a "Dismiss" button, once pushed the popups return i… (read more)

A continuous stream of "antivirus" via tomp3.cc popups started appearing today on my Win 10 desktop. Although there is a "Dismiss" button, once pushed the popups return immediately. I have not changed any settings, added/deleted programs. My Firefox is up to date. I have run Windows security and my Bit Defender program with no detection(s) noted.

Asked by drvansteiner 4 months ago

Last reply by James 4 months ago

voice issue

i was learning digital marketing from udemy on your browser and two chapters voices are overlapping. Beacuse of that its getting difficult for me to understand a topic. … (read more)

i was learning digital marketing from udemy on your browser and two chapters voices are overlapping. Beacuse of that its getting difficult for me to understand a topic.

Asked by Ishan Goyal 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

downloads

Hello! My download settings are (and have always been): always ask where to download files (in all options). In the latest versions, Firefox automatically opens downloads… (read more)

Hello! My download settings are (and have always been): always ask where to download files (in all options). In the latest versions, Firefox automatically opens downloads in a new tab without asking and downloads them to the default folder. This is an inconvenience for me. Thank you for your attention

Asked by menjapa 4 months ago

Last reply by markwarner22 4 months ago