Showing questions tagged: Show all questions
  • Solved

PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view can… (read more)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Natnael Solomon 4 months ago

Answered by Natnael Solomon 4 months ago

Lost all data

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, et… (read more)

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Asked by jebemovce 4 months ago

Last reply by Paul 4 months ago

  • Solved

Does FF block AI overview?

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I u… (read more)

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

Asked by arejfour 4 months ago

Answered by ThePillenwerfer 4 months ago

Cannot direct where bookmarks are saved

Until recently I have been able to select where my bookmarks are saved. I have a large number of folders to keep my bookmarks organized by subject. Recently I no longer h… (read more)

Until recently I have been able to select where my bookmarks are saved. I have a large number of folders to keep my bookmarks organized by subject. Recently I no longer have the option to select where a bookmark is saved. Is it possible to fix this prolem?

Asked by ljsmth 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 4 months ago

Answered by Paul 4 months ago

How to Remove Monitor, Relay, Mozilla VPN from Account Drop Down Menu

How can I remove monitor, relay, mozilla vpn from the Account drop down menu. See attached example. The ONLY reason anyone goes further down this menu is to get to the… (read more)

How can I remove monitor, relay, mozilla vpn from the Account drop down menu. See attached example.

The ONLY reason anyone goes further down this menu is to get to the other tabs on other devices. These things, on especially my super small laptop screen, only get in the way.

Any way to stop showing these in this menu?

I really appreciate your time and help. I understand Mozilla's want to promote these, but come on, get this crap out of the way.

Asked by muzzle 4 months ago

Last reply by muzzle 4 months ago

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32… (read more)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Asked by sarapurdue 4 months ago

Last reply by stavos30 2 months ago

Mozilla has difficulties performing and interracting

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, apply… (read more)

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, applying the cursor has a minimal effect on the relevant Click Button. I have also had trouble with its proper interaction with Roboform. The latter have tried to provide me with solutions but none have worked so far. I am now in the middle of establishing a separate Profile for Roboform. Surely, all this should not be happening. It certainly does not with Microsoft Edge, which I have had to use in such occasions. It feels as if there is a barrier around Mozilla preventing correct interaction with other bodies. Please help.

Asked by Byron 4 months ago

Last reply by markwarner22 4 months ago

  • Solved

manage cookie exceptions

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this mor… (read more)

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this more quickly and easily by just selecting sites in the "manage cookies" list and designating them as exceptions. Or is there already some other way to do this that I haven't found? Also, after I have made exceptions for all my important sites, by whatever means, can I assume that I can press "delete all" in the "manage cookies" list and the allowed sites will not have cookies removed? What happens to exceptions if I select "delete cookies and site data when Firefox is closed?" If there is no way to make exceptions other than manually, I respectively request that some convenient method be added to the program. Thanks for any response.

Asked by deedj 4 months ago

Answered by cor-el 4 months ago

  • Solved

Firefox for macOS opens right-click menu when pressing control+return

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting… (read more)

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting to autocomplete a URL ending in .com, a feature I use quite frequently). It is only in Firefox that this happens, no other browser or program is doing this. I have uninstalled Firefox using AppCleaner, downloaded a new copy of Firefox 131.0 and reinstalled without any change in this behavior. Any ideas on what I can do to stop this so Control+Return only autocompletes a URL again?

Asked by sabersoul1217 4 months ago

Answered by sabersoul1217 4 months ago

Document Expired - The requested document is not available in Firefox’s cache.

Your present published results do not solve the problem. Why, when I try to go back to a duckduckgo.com page, do I get this message and how do I resolve the issue? What… (read more)

Your present published results do not solve the problem.

Why, when I try to go back to a duckduckgo.com page, do I get this message and how do I resolve the issue? What makes duckduckgo a sensitive document? This started recently. I had no issues before.

Document Expired This document is no longer available. The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

Asked by buddy666cat 4 months ago

Last reply by cor-el 4 months ago

Account Disconnected

Every time I try to sign in into my FF account in the browser it fails to connect to sync. I get to the sign-in stage, it already knows my email so I'm prompted to put i… (read more)

Every time I try to sign in into my FF account in the browser it fails to connect to sync.

I get to the sign-in stage, it already knows my email so I'm prompted to put in my password then it sends me an email with code which I put in then I am prompted to put in my 2FA. I get signed in on a separate Mozilla accounts page but when I click on the Account icon in the top right in my browser and sync starts it immediately fails and says "Account Disconnected". I noticed that this started happening after I updated my email/updated Firefox to 131.0 (64-bit) Windows. Not sure if any of it is related.

I have tried various things like:

1. Logging in and out (multiple times) 2. Refreshing Firefox 3. Checking that I am not always using Privacy Mode (I was not) 4. Changing Profiles, changing default profiles 5. Reinstalling Firefox

Nothing solves the problem. I am now unable to see any of my bookmarks or anything from my profile because sync never works. I want to add that this is NOT a problem on Android. The issue happens only on my desktop FF installation.

Asked by LaPalida 4 months ago

Last reply by LaPalida 4 months ago

can't sync multiple profiles?

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across t… (read more)

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across those PCs.

It's no problem to setup sync for the work profile but while setting up sync for the home profile it seems firefox doesn't grok that the home profile already exists and treats it like a new mozilla account.

In debugging this issue (and the "Primary account email required for sign-in" issue, which prevented me from signing in at all) i've come across numerous articles that imply this basic home<->home work<->work sync across 2 devices does not work with firefox. Is this the case? this is a basic (IMO mandatory) requirement for a browser in 2024 and even the difficulty of setting this up is super jarring coming from Chrome.

Asked by mjh 4 months ago

Last reply by cor-el 4 months ago

Firefox newest version will not connect to a web site that works on another browser. May have happened after update

Firefox won't connect to this site I just updated it to the newest version. It works on edge, chrome. It says The page isn’t redirecting properly An error occurred duri… (read more)

Firefox won't connect to this site I just updated it to the newest version. It works on edge, chrome. It says The page isn’t redirecting properly

An error occurred during a connection to fordauthority.com.

https://fordauthority.com/2024/10/2025-ford-taurus-officially-debuts-with-new-hybrid-engine/?fbclid=IwY2xjawFsHPVleHRuA2FlbQIxMQABHVF3bi91-Fv9h6VvH8b1B8mq_fIwJD6WA-sCKjVpItv6gk9z7bbCADAAxw_aem_I67PpqEMsvtyU9wagadJdA

Asked by ford1986f150 4 months ago

Last reply by ford1986f150 4 months ago

how do i find the gecko id i need to use to be able to install an unsigned extension to my ff dev edition with xpinstall.signatures.required set to false?

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when ins… (read more)

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when installing the zipped extension i get error "this addon could not be installed because it appears to be corrupt". does anyone know how to find the gecko id i need to use? the place i got the files from is https://github.com/DavidBuchanan314/Turbo-Recadmiumator , and here is the link to the zip im trying to sign: https://mega.nz/file/EAEX2YQY#HSheD7exHjy1WfEc7dxcmnZ99H7-Gr9fbHePT6cabgc . thanks for any & all help!

Asked by astrovink 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Upgrade to version 131.0 broke my Internet Bill Pay website

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.… (read more)

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Asked by La_Sombra 4 months ago

Answered by NoahSUMO 4 months ago

  • Solved

Sync keeps asking me to sign in

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync. I've tried reinstalling the browser, deleting the Mozilla directory in %A… (read more)

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

Asked by viktor40 4 months ago

Answered by viktor40 4 months ago

Delete most recent update

Latest update (10/2/24) is impossible to use. How can I get back the prior version for Mac OS Sonoma 14.6.1 on my Macbook Air? I have a TBI that really limits my ability… (read more)

Latest update (10/2/24) is impossible to use. How can I get back the prior version for Mac OS Sonoma 14.6.1 on my Macbook Air?

I have a TBI that really limits my ability to process information. The tabs now have a dropdown that is very confusing and gets in the way of my working. I have to shut Firefox and leave the computer, but of course when I am recovered from the confusion, I come back to the same situation.

I was able to find a way to stop the even-more-frustrating dropdown video preview, but it's not enough.

I have relied on FF for years, but it seem that putting more bells & whistles is more important than providing a functional browser interface. Please explain to me in plain English how to remove the overloaded browser and revert to a version I can utlize without a breakdown.

Asked by Beth Youngdoff 4 months ago

Last reply by Beth Youngdoff 4 months ago