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Hover on tab does not show tab description after Firefox has been up for a while

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 de… (read more)

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 desktop. I have seen it on my Windows 11 desktop on version 129.0.2 and 130.0. I saw it first on the Windows 11 desktop as I am spending my time setting it up. But recently saw it on the Windows 10 desktop on 129.0.2. When I hover on a tab it highlights the tab (background lightens); but NO description or preview appears.

It works on both PCs when I first start Firefox.

Asked by Michel 1 week ago

Last reply by Michel 7 hours ago

Lastpass vault

Since this morning I cannot access Lastpass vault in Firefox. I still seem to be signed in and Lastpass is filling password forms. But when I go to the vault I just get a… (read more)

Since this morning I cannot access Lastpass vault in Firefox. I still seem to be signed in and Lastpass is filling password forms. But when I go to the vault I just get a blank screen. It continued to work ok on chrome but I use FF for most of my everyday browsing. I believe that FF was just updated yesterday.

Asked by alasdair2 1 week ago

Last reply by alasdair2 5 days ago

Firefox is using hundreds of MBs of memory and causing my computer to run slowly

I only have a few tabs open at any one time, usually only one or two. I only have adblock plus and bitwarden as extensions. But when I open firefox desktop, even before I… (read more)

I only have a few tabs open at any one time, usually only one or two. I only have adblock plus and bitwarden as extensions. But when I open firefox desktop, even before I've navigated to any page, it is using a few hundred MB to almost a GB of memory.

Asked by Patrick Knowles 2 days ago

Last reply by Patrick Knowles 2 days ago

Firefox Doesn't Recognize My Webcam

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out… (read more)

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out why.

My webcam works fine on Chrome and using the camera app on my desktop. I hooked the webcam up to my Macbook and was able to connect to it just fine, even using Firefox.

I tested my webcam using this website: https://webcamtests.com/check When I go there I get this error message: "Could not find a web camera, however there are other media devices (like speakers or microphones). Most likely, this means that your webcam is not working properly or your browser cannot access it."

When I try to have it forcibly start the camera it gives me this error message: "NotFoundError: The object can not be found here.; DOMException".

I tried clearing the cache, running Firefox in safe mode, clearing all privacy and security settings, and reinstalling Firefox but none of it help, I also tried clearing the cache and got the same result.

Windows security settings show Firefox last accessed my webcam on 2021-11-08 and there are no access requests from Firefox since then.

Any idea of whats going on or what troubleshooting I can do from here?

Asked by Andrew Phillips 4 days ago

Last reply by Andrew Phillips 4 days ago

Wrong colors for icons and images in the pages

All of a sudden, my extensions icons, site icons and some images in every page are very very dark or pitch black. I haven't change anything in themes other than changing … (read more)

All of a sudden, my extensions icons, site icons and some images in every page are very very dark or pitch black. I haven't change anything in themes other than changing the theme of the browser after installing it.

In the attached images, you can see how the Mozilla site icon is rendered by Firefox Stable, Firefox Nightly in Recovery Mode without my account being signed in and Google Chrome. The other screenshot is the extension toolbar with extension icons being rendered all black instead of their true color.

Asked by pipodi93 2 days ago

Last reply by pipodi93 2 days ago

I have no idea what to do with this new program. I still use the same email that I have always had as clients and friends still contact me at this address.

i am not a computer knowledgeable person, as I am 84 years old, and do not understand or know how to make the changes that are constantly being made. Please help me make… (read more)

i am not a computer knowledgeable person, as I am 84 years old, and do not understand or know how to make the changes that are constantly being made. Please help me make sure everything is set up correctly for the current rules and that the computer is secure, as I discuss monetary issues with many of my clients. When directions are offered, I often find it impossible to follow them, as whatever they tell me does not show up, or is not found on my screen. I have a relatively new computer, maybe a year old, so i am sure the problem is with me, and not the computer.

Thanks for any help you can offer. From past experience, please have someone with lots of patience, or some one that can just et it set up right. Thanks, Bette :>)

Asked by Bette Bell 5 days ago

Last reply by Bette Bell 5 days ago

Firefox crashing with Google Meet

Hello, before today, I had no issues connecting to Google Meet with Firefox but today it suddenly keeps crashing as soon as I open it. I've submitted a crash report. I … (read more)

Hello, before today, I had no issues connecting to Google Meet with Firefox but today it suddenly keeps crashing as soon as I open it. I've submitted a crash report.

I know a similar thread was opened last year [https://support.mozilla.org/en-US/que.../1416832|here], but I searched my plugins and I don't have those two listed as the solution/answer, so my problem persists. I've attached a screenshot of my plugins.

If you can let me know what parts of the crash report to share I will also reply with that info because it's quite long otherwise.

Asked by writersramblings 4 days ago

Update to 130

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Man… (read more)

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Manager and delete 19 Firefox running. It's only been a few days ago and I checked Task Manager today and deleted another 13. After updating to v130 many of my add-ons are showing up in the Menu Bar. I have used Add-ons Manager to drag and drop, but it doesn't work. I have specific bookmarks that should be in the "Bookmarks" section" but they are also showing up in the Menu Bar. I had to re-select my screen choice because it had disappeared. I use DuckDuckGo for my search engine and in the past I was able to choose a separate search bar, but that too has disappeared and I cannot seem to fix it in settings. So many problems after updates, but this one seems very bad. I use Windows 10 on my desktop PC

Please Help, Rhonda

Asked by Rhonda 4 days ago

Can't see all my bookmarks

I can't see all of the bookmarks added to a particular topic. I can only see the oldest ones. When I try to search them or edit them they are all there but there seems to… (read more)

I can't see all of the bookmarks added to a particular topic. I can only see the oldest ones. When I try to search them or edit them they are all there but there seems to be a limit to the ones which are displayed. I think this behaviour has just started after an update.

Asked by djl101 3 days ago

browser print size

System is Ubuntu 22.04 LTS. Firefox 130.0 is the browser. When printing PDF forms from a website, the printer dialog shows the paper size as US Letter, but it prints as… (read more)

System is Ubuntu 22.04 LTS. Firefox 130.0 is the browser. When printing PDF forms from a website, the printer dialog shows the paper size as US Letter, but it prints as a tiny version of the document.

When I dig deeper into the printer dialog, the page setup is listed as na_letter. When I change it to US Letter, the document will print correctly, but it reverts to na_letter for subsequent print jobs.

The printer is a Brother inkjet, MFC-J985DW. This problem only started recently and the only known changes have been automatic Firefox updates. Any suggestions for a fix?

Asked by dandola 3 days ago

Disappearing Saved cookies

Ever since the last two updates my saved cookies keep disappearing. It's a pain since I have to log in everywhere when it was automatic before. I'm on an imac desktop co… (read more)

Ever since the last two updates my saved cookies keep disappearing. It's a pain since I have to log in everywhere when it was automatic before.

I'm on an imac desktop computer with the latest firefox browser.

Asked by Karen Palmer 3 days ago

Dev options

Hi guys, I have a dev (wannabe, im guessing) hacking and mounting root on my devices. At the moment hes using the web tools to sandbox communication, downgrade safety an… (read more)

Hi guys,

I have a dev (wannabe, im guessing) hacking and mounting root on my devices. At the moment hes using the web tools to sandbox communication, downgrade safety and write indexes (hes up to 22000) for Firefox.

Its probably just an AI bot. But how do i stop it? It becoming scary now as I know hes been through my wallets etc

Asked by jennyshipley 6 days ago

No redirection of exchange login

Hi, I was trying to access employee login (most likely exchange server login) but nothing happened. It was okay for me if I access it in Chrome. What is the problem? Targ… (read more)

Hi, I was trying to access employee login (most likely exchange server login) but nothing happened. It was okay for me if I access it in Chrome. What is the problem? Target website:https://www.parksystems.com/en/sign-in

Asked by iyloh8 2 days ago

slow reaction time

I have recently changed from Windows 7 to Windows 10 and my computer is running extremely slow. It takes about a minute and sometimes longer to switch from one thing to … (read more)

I have recently changed from Windows 7 to Windows 10 and my computer is running extremely slow. It takes about a minute and sometimes longer to switch from one thing to another such as face book to messenger or my inbox. It almost seems as slow as a dial up connection would be . What seems to be the problem? I don't even know if you are the people I should be writing too, but maybe you have a suggestion?

Asked by Christine Pieper 2 days ago

firefox will not load my school on desktop but works on laptop 403 forbidden msg

when trying to log into Arizona state school, it uses duo authentication after typing in password and login it starts to try to authenticate then says 403 forbidden. but … (read more)

when trying to log into Arizona state school, it uses duo authentication after typing in password and login it starts to try to authenticate then says 403 forbidden. but works fine on my laptop but it will not work on my desktop Ive looked through the forum done all the clear catch and enable site but still not having luck normally id continue on my laptop but i need multiple screens for the current class I'm doing and my laptop doesn't suffice.

Asked by Taylor Stephenson 2 days ago

Credit Card Autofill

Although the tab for "Autofill Payment Methods" is checked within the Privacy and Security section in settings, when I click on one of my various saved credit cards, auto… (read more)

Although the tab for "Autofill Payment Methods" is checked within the Privacy and Security section in settings, when I click on one of my various saved credit cards, autofill doesn't seem to happen anymore when I'm trying to make a payment. That applies to all of my saved credit cards.

Why, and what can I do about it?

Asked by safesite7 2 days ago

Can't logging on multiple pages with captcha

Hello, I'm having some problems with multiple websites at the moment on log in, when i put my personal information and click on the logging button, nothing happens, and i… (read more)

Hello, I'm having some problems with multiple websites at the moment on log in, when i put my personal information and click on the logging button, nothing happens, and i have tried with another browse (chrome), the next action is show a captcha to permit the log in, that can't be shown on Firefox.

Some sites are Coursera, this is where i recognized this problem, the other is Good Smile Company (the US version).

Can anybody know how to solve this? i want to stay on Firefox for all my internet navigation.

Thank you in advance.

Asked by 4liyat 2 days ago