Showing questions for topic:
Showing questions tagged:

Regarding Downloading Larger file ( 123GB zip file)

what is the largest file size i can download with Firefox. I am using Ubuntu 22.4 LTS and want to download 123GB Zip file from Microsoft One drive. After downloading 100G… (read more)

what is the largest file size i can download with Firefox.

I am using Ubuntu 22.4 LTS and want to download 123GB Zip file from Microsoft One drive. After downloading 100GB it stuck and stops downloading at 100GB. How can i download it. 

Previous year i switched from windows 10 pro to Ubuntu. At that time i have my college mail account where i compressed all my data and uploaded it. Now i want to download that zip file.

Archived 1 180

firefox didnt like the drobox directory for downloads and now download wont work any more

I tried to download something from this website https://www.maxon.net/en/article/stamp-your-footage-onto-any-3d-solid?srsltid=AfmBOoqo9m0rrsDYUvZzXpyTs1uLPotn8tBr03C5c9iL… (read more)

I tried to download something from this website https://www.maxon.net/en/article/stamp-your-footage-onto-any-3d-solid?srsltid=AfmBOoqo9m0rrsDYUvZzXpyTs1uLPotn8tBr03C5c9iLl7mydQIP3AVM and told Firefox to save it to my dropbox desktop app. Some weird warning popped up about the fire path being invalid or something like that. So now when I go back and tryto choose a different download location, it wont download at all. I definitely remember having this same exact issue months ago and don't remember the solution. please help

Archived 1 110

Image Display Issue with Firefox Only.

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product im… (read more)

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product image. The exact same product page displays completely fine when using Safari and Chrome. I cannot figure out the issue. Please see attached images.

I have tried:

modifying the about:config page prefs:

   browser.enable_automatic_image_resizing
   browser.enable_click_image_resizing 

I have also tried resetting the zoom features (Command/Conrl +/-/0).

I have also tried reinstalling firefox and running the browser without any extensions.

None of these worked. Any suggestions?

Solved Archived 1 220

Printing to PDF makes unsearchable PDF file

I have not noticed this before upgrading my Mac to Sequoia 15.0, using latest Firefox browser update, but "printing to PDF" which I used in the past extensively, makes a … (read more)

I have not noticed this before upgrading my Mac to Sequoia 15.0, using latest Firefox browser update, but "printing to PDF" which I used in the past extensively, makes a PDF file that causes the letters to be one ASCII number off. So if I type into the "search" field "p", then all the "o's" are highlighted. I can only enter a search term if I usean "ASCII number +1" technique, so I can search for "get" by typing in "fds". Numbers are searched for as in the past. This is not happening if I make a PDF using my Safari browser, all the PDF words are correct and searchable as in the past. Anyone have insights as to why this might be occurring? I will try restarting in "safe" mode and re-downloading Firefox as is suggested in some of the articles here. Thanks!

Archived 1 180

Sites with logins not working/freezing on login page?

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of website… (read more)

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of websites that are crucial to my operations. Like Elementor.com. when I need to connect to my account, I enter my username and password and it just stays frozen on the login screen. If I go the Edge, it works just fine, but FF keeps hanging on websites????

Archived 3 120

can't select items in menus

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the… (read more)

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'.

  • This happens with both the trackpad and the mouse.
  • I don't experience this issue with other applications.
  • I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark.
  • I don't have any issue with the main nav bar (File, Edit, etc)

This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, Update reminders, and the new Translation dialog (have attached screenshots of some affected items). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described here). I also tried the steps listed [https://support.mozilla.org/en-US/que.../957538] here. Things I have tried:

  • resetting PRAM/SMC just in case it's my machine
  • disabling hardware acceleration
  • starting in safe mode
  • refreshing Firefox
  • updating to the latest version (thrice)

machine: MacBook Pro Retina, 13-inch, Mid 2014

Archived 1 289

I can no longer save bookmarks on my 2015 Macbook Pro

Hi - I research a lot of topics and admittedly have tons of bookmarks in tons of folders. I've used Firefox probably for ten years. I can save new bookmarks on my deskto… (read more)

Hi -

I research a lot of topics and admittedly have tons of bookmarks in tons of folders. I've used Firefox probably for ten years.

I can save new bookmarks on my desktop PC, but about a week ago, it's gotten harder and harder to save on my Macbook. I've cleared the cache many times, turned off all extensions. Shut down Firefox then reloaded it, and shut down my Macbook, which is the only time I'm able to save any bookmarks.. then it reverts back to not being able to save any.

What's going on, and how do I fix it?

Thanks.

Archived 1 240

only on firefox can google meet not hear my micrphone. its been persisting for weeks and cant find solution. not the first time this has happened

the past 4 producers have told me they cant hear me on google meet when i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch and it… (read more)

the past 4 producers have told me they cant hear me on google meet when i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch and it got fixed. now the issue is back again and its been like for probably 4 weeks now.

zero issues on google meet when i try it on google chrome. Zero issues with zoom. its only when I'm on firefox's google videochat that people cant hear my microphone. feels like a repeat issue of what happened months ago when the issue wasnt with me. it was firefox. I've written to google, I've written to firefox. They've had me try a bunch of stuff and nothing is working. Can anyone help me???? Issue persisted before I went to macOS sequoia 15.0 and still persists with latest os. Firefox 130.0.1 (64-bit). I've bee trying to find a solution for this for weeks now:

-i've gone to "allow applications to access the microphone" that looks fine -i've done a new profile, didnt work -i've cleared the cache, didnt work -i've turned off ad blocker for that page, didnt work. -i disabled extensions on firefox, that didnt work.

please help!!!!!!!

Archived 3 320

Youtube and some other site not loading

Dear Firefox Support, I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully … (read more)

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

Archived 3 190

Server not found

I get the server not found error on almost anything. Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you en… (read more)

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

Solved Archived 7 317

Firefox is using hundreds of MBs of memory and causing my computer to run slowly

I only have a few tabs open at any one time, usually only one or two. I only have adblock plus and bitwarden as extensions. But when I open firefox desktop, even before I… (read more)

I only have a few tabs open at any one time, usually only one or two. I only have adblock plus and bitwarden as extensions. But when I open firefox desktop, even before I've navigated to any page, it is using a few hundred MB to almost a GB of memory.

Archived 2 120

Firefox 130.0.1 crashes on every site

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in m… (read more)

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in mutliple crash reports and followed the troubleshooting on the forums. Steps followed so far -Restarted Firefox -Restarted Mac - Cleared Cache and temporary files -Cleared startup cache -disabled extensions -refreshed firefox -upgraded Mac OS

My next option seems to be to uninstall the programs and reinstall it, but I am worried about losing all saved information including passwords, bookmarks, etc. I cannot even access mozilla's site nor the ability to turn sync on.

Any thoughts would be welcome. Thank you, Adam

Archived 1 80

the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (read more)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Archived 14 240

(macOS) Browser crashes when I try to upload a file.

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it. I have a MacBook Pro M1 running the latest version. I am… (read more)

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it.

I have a MacBook Pro M1 running the latest version. I am not sure what is causing this issue.

Archived 1 180

URL Manager Pro not working well with Firefox

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new… (read more)

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

Solved Archived 3 260

Many Firefox Processes take up too much RAM

Hello, I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and resea… (read more)

Hello,

I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and researched a few times but it didn't help.

Because of performance issues I checked my Task-manager and realized that RAM (and sometimes CPU but RAM ist my main focus) are being used extensively through Firefox: - a lot of Firefox-processes are open - this stays the case when I restart - also if just 1 tab open Now from my research I know I'm not the only one and it's supposed to be normal to some extend. But right now I've got 13 processes open! They are all under C:\Program Files\Mozilla Firefox\firefox.exe Then they are quiet similar: - Contentproc... Channel=xxxx (--> 4 numbers that vary ) - child ID x (--> 1 or 2 number that varys) OR ParentbuildID xxx (a lot of numbers that vary) (From now on I stop putting xxxes for numbers, but there still are numbers everywhere) - then some say IsforBrowser others SandBoxingKind others nothing here - Then they seem to all have prefshandle , prefmaphandle, prefslen, prefmapsixe - Then it varys again: --> For example one process which currently uses 500mb on it's own then says: jsInitHandle, jsInitLen, parentBuildID, win32kLockedDown -appDir.. C:\Program Files\Mozilla Firefox\browser, (then signs and numbers and later) gecko-crash-server-pipe

Please help.

They can't all be okay and necessary, can they? How can I recognize which Processes have which reason? Maybe some extensions are the problem? Maybe some processes are old and can be closed/erased? Anything to do with preferences on homepages or passwords? And if so, which is which? No preference is worth so much RAM to me ^^ But I don't wan't to erase everything on every homepage for nothing or very little mb either ;-)

Oh, yeah so some of those processes use only between 1 and 10 MB, others mostly around 40 MB (10-100 MB) but some of them (right now 3) use between 220 and 470 MB. Right now this sums up to more then 1GB, my only open tab is this Support Tab. It becomes a lot more while using Firefox.

Thanks in Advance.

Archived 3 140