Showing questions tagged:

How to recover deleted website password/credential data from FireFox account

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the sam… (read more)

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the same email/account in Firefox, but need to restore the deleted website account/credential data.

Archived 3 90

PR_CONNECT_RESET_ERROR for all websites

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No ma… (read more)

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No matter what I do, including all other fixes previously suggested on the Mozilla forums and elsewhere, nothing seems to work.

Things that I've already tried and did not work include: - Pausing Kaspersky Internet Security - Resetting WiFi router - Switching to a different WiFi - Turning on troubleshooting mode - Resetting Firefox entirely - Creating a new profile - Reinstalling Firefox (several times) - Installing Firefox for Developers - Flushing DNS - Turning off proxy settings

I really don't want to be forced to use Google Chrome. Is there anything else that I can possibly do that can fix this?

Solved Archived 3 373

Can't enter credit card number when purchasing items

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The curs… (read more)

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The cursor would not "register," & the box would be greyed out. I'm running Windows 11 Pro, Firefox 129.0.2. It's not my antivirus, because I can go to Microsoft's browser (ugh), & make my purchases. Ideas? Thanks!

Archived 3 67

Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Archived 3 123

how to add short-cut to home page?

No answers to how to do this, even googling. The best I get is to click on the 3-vertical-dots icon next to the intended address's url field. No such icon exists, nor it … (read more)

No answers to how to do this, even googling. The best I get is to click on the 3-vertical-dots icon next to the intended address's url field. No such icon exists, nor it to be found in "Customize Tools"

Macbook Air, M1 — 12.6.8 Firefox 129.0.2

Archived 3 173

access denied to lobstr.co

'since the update from Aug 20 to 129.02 cannot open lobstr.co on firefox (after 8 captchas get error). Have no problem opening lobstr on Windows or Google. So this has to… (read more)

'since the update from Aug 20 to 129.02 cannot open lobstr.co on firefox (after 8 captchas get error). Have no problem opening lobstr on Windows or Google. So this has to do with your last update. What do you suggest?

                                                                                                       Best regards
                                                                                                             Peter
Archived 3 102

No audio

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I… (read more)

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I tried disabling all of the add-ons but it did not help. Has anyone else experienced this or have a possible solution?

Solved Archived 3 79

Secure Connection Failed

Firefox keeps getting "An error occurred during a connection to redirectlinkway.top. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR" when I try to use Juno ema… (read more)

Firefox keeps getting "An error occurred during a connection to redirectlinkway.top. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR" when I try to use Juno email.

Microsoft Edge works fine on Juno email, but I don't and to drop Firefox in favor of Edge. Firefox has all of my bookmarks and all of my passwords.

Archived 3 195

Correlation between Background and Firefox Data Collection and Use

I recently explored the backgrounds on Firefox. I choose one of the, because they look really nice. But after I changed my Firefox Data Collection and Use settings the ba… (read more)

I recently explored the backgrounds on Firefox. I choose one of the, because they look really nice. But after I changed my Firefox Data Collection and Use settings the background disappeared.

Why do you have to keep "Allow Firefox to send technical and interaction data to Mozilla" and "Allow Firefox to install and run studies" enabled?

Solved Archived 3 187

2 Factor Auth Failed

I'm Trying to Upload my Extenion to Firefox, Before last step It asked abour 2 Fact. Auth. So I Setup Auth with Google Authenticator. But It failed and Failed, Help me to… (read more)

I'm Trying to Upload my Extenion to Firefox, Before last step It asked abour 2 Fact. Auth. So I Setup Auth with Google Authenticator. But It failed and Failed, Help me to resolve this.

Archived 3 63

Bookmark Toolbar

Try as hard as I may from all the Help screens, I cannt find a solution to how to permanently pin the Bookmark Toolbar to the side of the screen in my version of Firefox … (read more)

Try as hard as I may from all the Help screens, I cannt find a solution to how to permanently pin the Bookmark Toolbar to the side of the screen in my version of Firefox which is 129.0.2 in Windows 11. The option to pin the toolbar where the user wants it to appear seems to have vanished. Am I correct?

The only options I can find in Firefox now are Show Toolbar and it will only appear across the top of the screen (unless I Ctrl+B); Show in new tab or Hide.

Ctrl+B will bring up the tool bar, say to the left, but when Firefox is closed and re-opened there is the need to Ctrl+B again to redisplay the toolbar. My experience of Windows 10 was that everytime I opened Firefox my side bar for Bookmarks automatically appeared because I had always been able to pin it there.

Please help to restore the function, if it hasn't been removed through updates.

Thank you.

Archived 3 151

the auto populate feature imputs the wrong location for me..i live in new orleans and it always fills in atlanta

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this … (read more)

when i visit sites like home depot, lowe's or southwest airlines the auto populate feature thinks I live in atlanta, but i live in new orleans...how can I correct this

Solved Archived 3 121

search bar stops working after a few minutes

When I start my browser, after a couple of minutes the search bar completely stops working until I restart it. When I type something and press enter it does'nt load anyth… (read more)

When I start my browser, after a couple of minutes the search bar completely stops working until I restart it. When I type something and press enter it does'nt load anything and stays on the page it was on, and refreshing doesn't do anything either.

Archived 3 126

How can I replace the Home and New Tab with my extension's tabs?

I don't like the default homepage provided by Firefox, so I found an extension that can offer better tabs. But when I open Firefox, my homepage doesn't show the page prov… (read more)

I don't like the default homepage provided by Firefox, so I found an extension that can offer better tabs. But when I open Firefox, my homepage doesn't show the page provided by the extension. It's still Firefox's default homepage. Only when I open a new tab will the page provided by the extension appear. Also, the settings don't offer the option to replace Firefox's default homepage with the page provided by the extension. I need to replace the homepage from Firefox's default homepage to the tab provided by the extension.

Archived 3 210

Captcha not loading

Captcha is not working. In fact, the widget is not loading on my computer on any browser. However, when viewing the console while loading the website, is gives the error … (read more)

Captcha is not working. In fact, the widget is not loading on my computer on any browser. However, when viewing the console while loading the website, is gives the error messages shown in the image.

All extensions are disabled.

Tracking protection is set to standard

The browser settings are set to standard

Solved Archived 3 149

Date.prototype.toJSON()

Unfortunately using a date type toJSON() result is not accurate. It first apply client timezone and then convert it to json string. In my scenario I am simply read from a… (read more)

Unfortunately using a date type toJSON() result is not accurate. It first apply client timezone and then convert it to json string. In my scenario I am simply read from an API which return a none standard datetime string without its timezone (like "2020-11-21 00:00:00"), Then I try to convert it to a date using new Date("2020-11-21 00:00:00"). Then I use it in another web service but it apply my client timezone when I use JSON.stringify() method (or toJSON()). Does this behaviour is intentionally?


I read the other same question but I am not okay with it. https://support.mozilla.org/en-US/questions/1414380

Archived 2 164

Google search and google sites not loading from the address/ search bar in firefox. Other sites work fine.

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the… (read more)

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the search. It does the same if I try typing 'google.com' or 'google.ca' but gmail.com seems to work fine.

If I type in a full website address for other sites (reddit, wikipedia, duckduckgo, etc) it works fine.

I deleted firefox all together and downloaded it fresh and reset to default settings. Right now I only have one extension and it's ublock origins. I've disabled ublock origins to see if that would help, and I'm still having problems.

The problem is inconsistent where sometimes if I type google.com it will take me there and other times even that won't work. Sometimes if I try changing the default search engine in settings and then switching it back to google, it will fix it for a few searches, but then I go back to having issues.

It just sort of keeps circling back to the same problem even if I can get it to work briefly. Re-opening firefox in safe mode clears the problem while it's in safe mode, but even with all extensions disabled, the problem keeps coming back when I'm not in safe mode.

Any ideas or fixes?

Archived 2 124

Edit bookmark box won't scroll or show me all my folders/subfolders

Edit bookmark box won't scroll or show me all my folders/subfolders: When are you going to fix this problem: https://support.mozilla.org/en-US/questions/968861 This used … (read more)

Edit bookmark box won't scroll or show me all my folders/subfolders: When are you going to fix this problem: https://support.mozilla.org/en-US/questions/968861

This used to work fine. I don't want to mess with userChrome.css to get it to work. It should just work like it used to.

Thanks very much...

Solved Archived 2 163

Firefox Issue [Export/Save Webpage as PDF with Hyperlinks intact]

I've been researching for a long time how it’s possible to save a website as a PDF with Firefox by keeping the hyperlinks active. The applications that Firefox offers are… (read more)

I've been researching for a long time how it’s possible to save a website as a PDF with Firefox by keeping the hyperlinks active. The applications that Firefox offers are inadequate. This means that if I want to save pages on different sites outside of the web search, they are not saved correctly as PDFs. There are applications that also keep hyperlinks active, but with the problem that the scaling of a page no longer corresponds to what it actually has. Alternatively, reference is often made to other browsers such as Chrome or Opera. I know it's running there as it should be, but I want to keep using Firefox. When I search on YouTube I only find trivial things like how to save a PDF in general. I already know how to save PDFs in general, but it is explicitly possible that hyperlinks also remain active which seems like nobody is interested in. This is a major problem. I just don't understand why something as trivial as an A4 sized page of hyperlinks requires 7+ hours of fruitless research? It seems like I'm someone who's only interested in simply having an HTML to PDF with active hyperlinks. Do any of you have experience with this situation? I would like to mention that I also tried wkhtmltopdf. But the conversion with this tool is cumbersome and is no longer necessary for “just a quick save”. My question: How is it possible?

Archived 2 62