Firefox Community Forum

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "Recently Closed Windows"

Hello guys, as in title - I use custom NextDNS set of rules on DNS-over-HTTPS. As of today, Firefox can't connect to the provider. AFAIK Troubleshoot Mode is also affected. The other devices using NextDNS on my network work just fine and when I set the DNS to work system-wide as a kind of workaround, I don't get an issue. Same when I use other DNS-over-HTTPS options in the Firefox Preferences. Yesterday the problem didn't occur and I haven't performed any updates since yesterday - both Firefox and NetworkManager seem to be up to date.

Additional info: OS: EndeavourOS (Arch Linux) Firefox version: 129.0.2

If any other info is needed, I'll be happy to provide it to you.

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are not available when local storage is disabled." I went to the settings and allowed exceptions to all the things (pop-ups, cookies, tracking, etc.). None of that worked.

As I couldn't figure out how to do this I went through your FAQs. Found someone who had the same issue on his MAC and followed the instructions given there by an administrator. That being to go to https://firefox-storage-test.glitch.me/ and run that test. It shows there's nothing wrong. BigFish still shows it's error message.

This is one of my favorite sites and I use it daily. Yesterday I was able to access it just fine, today I can't even get their login script to show up. I haven't had any Firefox updates in several weeks, either. Please help me resolve this issue as soon as possible.

Thank you! -Lisa W

Results from the glitch.me test:

Overview: Storage is working. This is your first visit or all storage was automatically cleared. Specific Subsystem Statuses:

LocalStorage

   Good: Totally Working. (fullyOperational)

QuotaManager

   Good: Totally Working. (fullyOperational)

IndexedDB

   Good: Totally Working. (fullyOperational)

Cache API

   Good: Totally Working. (fullyOperational)

Debug Info:

{

 "v": 1,
 "curVersion": 129,
 "prevVersion": 0,
 "ls": {},
 "qm": {
   "lastWorkedIn": 129
 },
 "idb": {
   "persistentCreatedIn": 129,
   "persistentLastOpenedIn": 129,
   "clearDetectedIn": 0
 },
 "cache": {
   "firstCacheCreatedIn": 129,
   "unpaddedOpaqueCreatedIn": 0,
   "paddedOpaqueCreatedIn": 129
 }

}

I was working on strengthening my passwords using firefox as my browser and roboform. I had a us bank site open also at the time. I did not change that user id or password. However, ever since then I am unable to sign in to my us bank site. It brings up the site but as soon as I click to sign in, it greys the screen. I am able to sign in to every other site I have tried on the firefox browser. I am also able to sign in to my us bank site on at least two other browsers without issue. What has happened and how can I fix firefox to allow me to use it? The us bank site is not an app. Thank you.

Hey, my Firefox suddenly isn't making any sound anymore, but everything else on my PC is working fine. The troubleshooting page didn't help at all either. I'm getting desperate—restart, reinstalling, etc. didn't help either.

While reading a PDF using Firefox PDF Viewer, I highlighted certain passages occasionally saving (using the print icon) for future retrieval. Later when I did re-open the file, none of my highlighting was visible. I have tried alternative browsers, various PDF readers, etc. without luck. I really do need that highlighting. Thank you

i have two computers. on computer 1, all is fine. on computer 2, when it restarted after an update, i got the error message -- "the bookmarks and history system will not be functional b/c one of firefox's files is in use by another application, some security software can cause this problem." this has NEVER happened before.

i found the "how to fix this problem" page, but i am completely baffled by it. what i want to know is what security software (i have avast apps) is likely to have caused this problem, and how do i fix it (i.e., what setting should i change?).

thanks for any help you can provide. i am NOT tech-savvy, this is the only time this has happened, and i've had both computers for years. they have both always had the same apps.

I consistently get this popup when I click on most websites if I want additional information, or to see a more detail. I cannot find any way to get this thing to stop doing that. Does anyone here know about this problem, and to get this thing to stop like period? Thanks for the help....I hope, because it is a real pain. I was using Opera before this, and it never had something like this . Operating System-Windows 11. Browser-Mozilla.

Hi guys, Just wanting to know why the Captcha is so hard. I sometimes need to do the captcha 30-40 times. Can't there be a simpler way to do this. it's very frustrating when I google an address that I need to go to but it takes 15 minutes to get through the captcha. I end up closing Firefox & opening Chrome or Edge. Can something be done about this? Also, Captcha is not clear.. When it comes up with "Motorcycles" is the rider included in this? Or "Stairs" is the hand rail included in that? Please change it to make it simpler so I can continue using Firefox. I'm using Windows 10 on a computer.

Thanks guys

Hello, This is on Win 11, always latest updates to win and FF.

For at least the past 9 months saving anything (web pages, files, etc.) is incredibly slow. I have filed bug reports but nothing back. After starting the save the wheel rotates for 1-2 minutes before finally waking up and saving. FF is completely frozen until its done.

On a second win 11 box, the download are fast but flagged as download failed but the file was actually downloaded

Anyone know anything about this? Like why or how to fix it.

I'm switching to Chrome until this is resolved but I hate Chrome so I hope it will not be a long wait.

Thank you all

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

Hello guys,

The trouble I ll present you might come a bit late, I've just never thought about asking on this forum (didn't even know that it exists lol) and I spent a lot time on tutorials trying to find the solution... lol 😩

My situation : I have a laptop with debian 12 stable. Early July, I updated my apps, Firefox 128 has just been released. Since the Firefox 128 update, I can no longer execute Firefox, I always get the pop up message :

Failed to execute child process (no such file or directory)

I've tried many times to uninstall & reinstall, purge & reinstall. Still the same "failed to execute... " message. all the subsequent updates (128.X and 129.X) haven't solved this problem...

On the other hand, Firefox ESR 128 works like a charm.

Is anyone in the same situation as me ? 😕

Wishing you a nice day :)

Firefox freezes intermittently, and when I examine the situation with Windows' Task Manager, I see a large number of Firefox threads active while I have only two tabs in use, and memory usage running rapidly up to the 50-70% range (I have 16 GB). While I'm not qualified, it seems there may be a memory leak issue. The situation clears itself after a just few or a few tens of seconds, but then may recur within a minute or so. This started a few weeks ago, now happens almost daily and is making Firefox, my preferred browser, somewhat unusable.

My system: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz 64-bit operating system, x64-based processor Windows 10 Pro OS Build 19045.4842 Firefox Version 115? VPN Windscribe Version 2.10.16

Somebody better answer me as I am about to switch my default browser from Firefox to something else. I have already asked this question but never received any response. For a long time now I keep running across sites that do not work on Firefox. It can be a streaming site such as Paramount+ or it could be my phone service site Ting. In all of the cases and there have been quite a few I am always able to find another browser the sites will work on. 9 times out of 10 they will work on Chrome but I have found at least one that does not work there but will work on Edge. So, right now Edge is the prime candidate to switch to. I do not want to quit as it would be a pain in the ass as I have been a loyal user for at least 15 years and have stuck with you as I believe in what you are doing and represent but it is becoming to much of a pain to continue using you because I like the convenience of using only 1 browser 99% of the time. I hope to hear from somebody this time. If not I won't be here for much longer. Thanks, Bruce Hansen [email removed from public forum]