Showing questions tagged:

I cannot access my saved addresses on firefox macos nor or change them on firefox ios

I use firefox on mac as well as on my iphone. I am attempting to update the saved address and credit cards on my profile. Using the web browser, I can navigate to setting… (read more)

I use firefox on mac as well as on my iphone. I am attempting to update the saved address and credit cards on my profile. Using the web browser, I can navigate to settings and see my saved passwords but there is no option to view or edit my saved addresses. The only result shown when I search for addresses is the sync option to change if I am syncing that across my devices but not to change or view it or my saved credit cards for that matter. I am currently on 128.0.3 on my computer. I also have tried to update the address and credit cards on my phone app where I am able to access the saved information and at least see it but there is no option to edit. Tapping or swiping on the addresses do nothing. Pressing and holding will highlight the addresses but nothing will happen. Please help me use this product. I have been on firefox for 10+ years and have enjoyed the offerings but am incredibly frustrated not being able to see or edit my information. Thank you

Archived 1 137

Unable to get Amazon.co.uk option for search bar.

First of all, I have already changed my about:config browser.search.region preference to GB. When I try to install the amazon search engine for amazon.CO.UK, via the ma… (read more)

First of all, I have already changed my about:config browser.search.region preference to GB.


When I try to install the amazon search engine for amazon.CO.UK, via the magnifying glass on the search bar, I get this message.

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Please help.

Archived 1 135

Location services

I live in a rural area without cable or DSL broadband. Our only options are Satellite or wireless. The wireless version is either cellular or over the air microwave. W… (read more)

I live in a rural area without cable or DSL broadband. Our only options are Satellite or wireless. The wireless version is either cellular or over the air microwave. We chose the over the air version with a dish about 18"

in diameter.  My ISP's network enters the net somewhere west of Fort Worth.  I am about 100 miles away.  Is there a procedure to manually set my location so the store and restaurant locations are relevant to me?  Thanks for the help.
Archived 1 134

home page shortcuts

Good afternoon. How do I prevent Firefox from automatically adding/pinning shortcuts to my home page. I only want the ones I already added manually. Thank you

Archived 2 134

please help syncing

Hey I've reinstalled my PC i installed Firefox. Login to Firefox Sync. And now it's empty. no tabs, no passwords, everything is gone. I usually do this every time and it … (read more)

Hey I've reinstalled my PC i installed Firefox. Login to Firefox Sync. And now it's empty. no tabs, no passwords, everything is gone. I usually do this every time and it work. I am sync my Android phone with all my passwords and bookmarks

Archived 3 133

I am having trouble signing into Westpac Online banking. I have tried all the usual remedies with no luck

Westpac keep telling me it is the fault of my browser. While I was trying safe mode, deleting the cookies and cache etc. I came across this bit of odd information - http… (read more)

Westpac keep telling me it is the fault of my browser. While I was trying safe mode, deleting the cookies and cache etc. I came across this bit of odd information -

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-08-01-10-24-eb9193.png

Westpac have been telling me for two months that it is Firefox's fault, but I don't see how, given that it has always worked before. Finding this data makes me think the problem is Westpac's fault but they just keep saying the same old thing - use another browser. Well I don't want to! I have visual difficulties and my Firefox is heavily customised to account for that.

What is actually happening is that when I enter my information on the log In Page: https://banking.westpac.com.au/wbc/banking/handler?TAM_OP=login&logout=false then click on the sign in button the screne goes white like it is going to log in and then the sign in page comes back up without the information I had entered.

Is there any thing you can do to help me?

Yours Sincerely, Ms Jacq Felis.

Archived 2 131

STORAGE ISSUES

I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid f… (read more)

I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid for back? Can you restore the 100GB back since I already paid for it?

Archived 2 128

Unable to stay logged in even with passing security steps

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to … (read more)

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out.

On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop.

Any ideas?

Sam

Archived 3 128

Firefox Sync did not restore my data

Hello Out of nowhere I started having problems watching Videos on Twitch. So, after some Flatpak repairs and reinstalls, I decided to sync my data with Firefox Sync and r… (read more)

Hello

Out of nowhere I started having problems watching Videos on Twitch. So, after some Flatpak repairs and reinstalls, I decided to sync my data with Firefox Sync and remove it completely. For my surprise after reinstalling and logging in on Firefox Sync my only extensions and, what looks like part of my history were restored. Lost my session, custom tabs names etc.

Archived 1 127

Enabling certain security related settings

I already occasionally run into sites that don't behave well with Firefox, forcing me to use another browser in some cases. Will enabling these settings tend to contribut… (read more)

I already occasionally run into sites that don't behave well with Firefox, forcing me to use another browser in some cases.

Will enabling these settings tend to contribute to exacerbating the problems?

Archived 11 126

Up dat of 08/01/2024 wiped out my bookmarks, tabs, history, sign in info!!! And I get a message that 128,0,3 is not compatible,

help me restore my pre update condition. This is very upsetting My tabs, bookmarks, everything is gone, gone, gonegone Can I just delete this version 128.0.3 and go back … (read more)

help me restore my pre update condition. This is very upsetting My tabs, bookmarks, everything is gone, gone, gonegone Can I just delete this version 128.0.3 and go back to previous version, which was functional?

Archived 1 122

cannot access any service related to cyberfolks.pl since the latest update

Hello, since the last firefox browser updates I cannot access anymore cyberfolks.pl, and it is really a problem because I have my working emails and the hosting of my com… (read more)

Hello, since the last firefox browser updates I cannot access anymore cyberfolks.pl, and it is really a problem because I have my working emails and the hosting of my company website of cyberfolks. Can you please fix this?

Archived 2 121

Firefox only loads one page without cancelling and typing in new one

Apologies if I haven't described this very well. After loading a page on Firefox, loading the next one and any further ones could just be typed over the previous one as m… (read more)

Apologies if I haven't described this very well. After loading a page on Firefox, loading the next one and any further ones could just be typed over the previous one as many times as you needed. Not any more, if I try typing in a new address nothing happens and I have to cancel and load Firefox again. Never used to be like this, can anyone help please?

Solved Archived 2 119

Almost all non-youtube video sources will not play.

G'Day! I've been having issues with media playback on firefox. Almost any video source that isn't from youtube cannot play in firefox, giving the error: "No Video with … (read more)

G'Day!

I've been having issues with media playback on firefox.

Almost any video source that isn't from youtube cannot play in firefox, giving the error: "No Video with supported format and MIME type found"

Testing the same video on Chromium has no problems.

Using Fedora Linux on an AMD system. And Fedora Flatpak build.

System specs below if required.

Any idea to get this up and running would be really appreciated. I think I already installed the propriety media codecs for fedora since the problem isn't showing up on chromium it looks like a firefox issue.

  1. System Details Report

---

    1. Hardware Information:

- **Hardware Model:** Gigabyte Technology Co., Ltd. B550M DS3H - **Memory:** 16.0 GiB - **Processor:** AMD Ryzen™ 5 5600G with Radeon™ Graphics × 12 - **Graphics:** AMD Radeon™ Graphics - **Disk Capacity:** 512.1 GB

    1. Software Information:

- **Firmware Version:** F2c - **OS Name:** Fedora Linux 40 (Workstation Edition) - **OS Build:** (null) - **OS Type:** 64-bit - **GNOME Version:** 46 - **Windowing System:** Wayland - **Kernel Version:** Linux 6.10.3-200.fc40.x86_64

Archived 3 117

"Firefox can’t find the file" if server throw a PHP notice?

Firefox 128; Operating System: Kubuntu 22.04 KDE Plasma Version: 5.24.7 KDE Frameworks Version: 5.92.0 In Chrome I get this error: PHP Notice: Undefined variable: fie… (read more)

Firefox 128; Operating System: Kubuntu 22.04 KDE Plasma Version: 5.24.7 KDE Frameworks Version: 5.92.0

In Chrome I get this error:

   PHP Notice: Undefined variable: fieldanme in D:\inetpub\webcontent\Admin\dealWorksheet\print.wip.php on line 747
   PHP Notice: Undefined index: in D:\inetpub\webcontent\Admin\dealWorksheet\print.wip.php on line 747
   PHP Notice: Undefined variable: fieldanme in D:\inetpub\webcontent\Admin\dealWorksheet\print.wip.php on line 747
   PHP Notice: Undefined index: in D:\inetpub\webcontent\Admin\dealWorksheet\print.wip.php on line 747

In Firefox I get:

   File not found
   Firefox can’t find the file at https://the_url_in_question.
   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.            

Same file called seconds apart. Please note: this is NOT a 404 error. The file is there: if I fix the error on line 747, the PHP Notice goes away and FF loads the page correctly.

Archived 1 114

Accssing my internett bank

After your an update some weeks ago, I have not been able to access my bank account using Firefox. Got some advice from support from the bank, but since I have an US vers… (read more)

After your an update some weeks ago, I have not been able to access my bank account using Firefox. Got some advice from support from the bank, but since I have an US version, the labels to be accessed differed, and were not compatible with the advice. Presently using M Edge, which I of several reasons don`t want to. Any suggestions?

Archived 1 111

I cannot verify anything by phone number

Dear Firefox, I want to install any VPN app to access my Bank account, but my phone number is not available because I am outside the Americas. Can you let me know how ca… (read more)

Dear Firefox, I want to install any VPN app to access my Bank account, but my phone number is not available because I am outside the Americas. Can you let me know how can I install and use any VPN program you provide? Thank you so much for your help!

best, CAN

Archived 1 111