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receiving pop ups stating virus attack from mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork and cant make them go away

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus a… (read more)

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Asked by concondet 3 months ago

Answered by concondet 3 months ago

  • Solved

Shortcuts: Button to add new ones no longer available

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can n… (read more)

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Asked by Martin Müller 4 months ago

Answered by Martin Müller 4 months ago

  • Solved

F6 does not "Focus Search Field in Library" any longer?

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-ta… (read more)

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

However, since a recent update this no longer works. Instead, pressing F6 now switches the keyboard focus to the lefthand tree pane. A further press of shift+tab is needed to move to the search box.

My questions are: Has F6 stopped jumping to the library search box for anyone else? If so, was this a deliberate design choice? Does anyone know of an alternate keyboard shortcut to jump to the searchbox? Finally, is there anyway to revert to the old F6 behaviour?

Even if you can only answer the first question that would help, so I can determine whether or not it is just my Firefox. Although I have already tested in a brand new profile with the same results.

Thanks.

Asked by TechHorse 4 months ago

Answered by cor-el 4 months ago

  • Solved

Adobe Firefly

Firefox is my favourite browser so I prefer using it in all my online activities. When I go to Adobe Firefly though, I consistently get a warning that this browser is not… (read more)

Firefox is my favourite browser so I prefer using it in all my online activities. When I go to Adobe Firefly though, I consistently get a warning that this browser is not compatible and they suggest using Chrome, Safari or the latest version of Firefox !!! I am using the latest version available, 127.0.2 but Adobe does not detect it correctly. I have to switch to Chrome, that I'm not very fond of. I saw that a similar issue was posted 10 months ago but it's now archived and I can't even include a link to it here :( So, I hope this comment helps in case others have the same problem. I also hope Mozilla can fix the bug or whatever gets in the way. Lenovo laptop - Windows 10 updated Thanks!

Asked by ersimarina 4 months ago

Answered by ersimarina 4 months ago

  • Solved

firefox

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal searched the … (read more)

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Asked by davidreidok 4 months ago

Answered by davidreidok 4 months ago

  • Solved

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Trying to find my password.

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want … (read more)

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want to update the saved password I must have chosen "NO", I don't remember. I stayed logged in the Yahoo email account for a few days after I've changed the password. I've logged out of the Yahoo account. Now I can't log back in because I don't remember the new password I've created.

I'm wondering if Firefox has the new Yahoo email account password saved somewhere in its cache.

OS: Windows 10. Firefox: 127.0.2 (64-bit).

Asked by vopil15234 4 months ago

Answered by TechHorse 4 months ago

  • Solved

Pop-up confirmation for Protocol Handlers

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:ema… (read more)

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:email@example.com," it directly opens my default email application without any confirmation prompt. However, when I click on any other protocol handler, a confirmation pop-up appears, asking me to confirm which application to use. I have attached an example of what I mean.

Is there a way to configure Firefox to always show a confirmation pop-up for all protocol handlers, including mailto links? I prefer to have the option to choose the application each time rather than automatically using the default one.

Asked by Ale 4 months ago

Answered by Ale 4 months ago

  • Solved

javascript

The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is n… (read more)

The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address.

Im getting this message on my newspaper site. It will not let me open the whole page just one article at a time but only after clicking above message

Asked by dhvas 4 months ago

Answered by cor-el 4 months ago

  • Solved

YouTube Lag

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many yea… (read more)

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many years now an love it. It is my understanding that it is the ad blockers causing the slow down. Do you have an estimated date when this will be resolved. I have tried every trick included running it in diagnostic mode or trouble shooting mode. Nothing seems to work. Not even a refresh.

Thanks

Asked by m.george6162 4 months ago

Answered by m.george6162 4 months ago

  • Solved

Blurry images on Google Images

Firefox 127.0.2 (64 bit), Windows 10, all extensions disabled. Tested also with a clean portable version (same Firefox version). In private mode, on Google Images, … (read more)

  • Firefox 127.0.2 (64 bit), Windows 10, all extensions disabled.
  • Tested also with a clean portable version (same Firefox version).

In private mode, on Google Images, large images (in the preview pane: if you click on an image in the search results) are sometimes (but not always) blurry. This is not the case in the "normal", nonprivate mode.

It works fine on Android, and other browsers also work fine. I have had this issue for a very long time now, but only now realized that it's a private-mode issue.

Example, which is reproducible for me: Search "site:linkedin.com new york" on Google Images and pick an image with a sufficiently large resolution.

Asked by shipman 4 months ago

Answered by MarkRH 4 months ago

  • Solved

Youtube Reduced Quality

about a month ago youtube was only letting me watch videos in 720 or 360, as of about a week ago i only have 360. i've disabled every single extension i have and i have f… (read more)

about a month ago youtube was only letting me watch videos in 720 or 360, as of about a week ago i only have 360. i've disabled every single extension i have and i have firefox version 127.0.2.

i'm not having this issue in edge, so i assume it's firefox specific. anyone know what's going on or what i can do?

Asked by knkramer 4 months ago

Answered by knkramer 4 months ago

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Protected Browser.

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudde… (read more)

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudden I get this error COULDN'T LOAD XPCOM? can you send me a link where to reinstall new version on top of the one I have running now Thanks

Asked by me2010_us 4 months ago

Last reply by James 4 months ago

  • Solved

how to view CSV files as plain text in firefox ?

I am using Linux Mint with Firefox 127.0.2 (64-Bit) In Preferences Applications, setting CSV-Dokument to open with firefox opens edless new firefox Tabs -… (read more)

I am using Linux Mint with Firefox 127.0.2 (64-Bit)

In Preferences Applications, setting

 CSV-Dokument      to    open with firefox

opens edless new firefox Tabs - so I had to kill firefox. (setting CSV-Dokument to open with OpenOffice works fine. But this is not what I want.)

In Preferences Applications, I found further CSV types: application/csv-Typ CSV Document (application/text) CSV Document (octet/stream) CSV Document (application/x-download) Which applications should I use for them ?

I found the file "mimeTypes.rdf". However, I am not familiar with the syntax.

Asked by vande1 4 months ago

Answered by vande1 4 months ago

  • Solved

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (read more)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Asked by master.alive 4 months ago

Answered by master.alive 3 months ago

  • Solved

Lost functionality of shortcuts on default home page

Hi there! After a short elektricity blackout my PC was rebooted and I lost functionality of shortcuts on Mozilla default home page, turning on or off this shortcuts leads… (read more)

Hi there! After a short elektricity blackout my PC was rebooted and I lost functionality of shortcuts on Mozilla default home page, turning on or off this shortcuts leads nowhere and just move search bar.

Asked by chaotixhaotix 4 months ago

Answered by cor-el 4 months ago

  • Solved

127.0.2 profiles in folders: "Firefox is already running"

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folde… (read more)

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folders I get the following error:

> Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

Profiles are created like this:

firefox --new-instance --createprofile "PROFILENAME ~/.firefox-PROFILENAME"

They are run like this:

firefox --new-instance --profile "~/.firefox-PROFILENAME"

It seems something has broken with the instance isolation as this is now throwing an error. Additionally I run "createprofile" it doesn't seem to actually create the folder.

Asked by chr15m 3 months ago

Answered by chr15m 3 months ago

  • Solved

McAfee antivirus

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer i… (read more)

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

Asked by Dave Templeton 3 months ago

Answered by Dave Templeton 3 months ago