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Folders and all their contents vanishing from my bookmarks sidebar

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders… (read more)

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders contains links to equipment mfrs, the other one has links to dealers and retailers. In the last month TWO folders and all their contents have vanished from my bookmarks sidebar and cannot be found anywhere on my computer. I NEED those folders...Where did they go and how do I recover them ?????

Help to do that will be appreciated!

--Peggie Hall

Asked by peggie 2 months ago

Last reply by cor-el 2 months ago

Tabs wont reopen

I have "Open previous windows and tabs" checked in the settings, And have been using firefox in that manner for years, Like I would close the browser, And would beable to… (read more)

I have "Open previous windows and tabs" checked in the settings, And have been using firefox in that manner for years, Like I would close the browser, And would beable to come back to what I was working on. But after an update, I came back to all my tabs gone, And I opened multiple tabs and closed, And opened the browser again and there were no more tabs. I followed the instructions in a earlier post of the same problem but problem persists. https://support.mozilla.org/en-US/questions/1429964 Please help I lose productivity without this feature. Thank you, Paul

Asked by kkcarey 2 months ago

unable to access new version for uptime robot

Hello, We would like to report on unable to access for the new version. Email : it.services@bestinet.com.my Above email is given that we can only access for the… (read more)

Hello,

We would like to report on unable to access for the new version.

Email : it.services@bestinet.com.my

Above email is given that we can only access for the old version but unable access to new version.

Is the issues relate with the cookies or enhanced tracking protection?

Kindly advise regarding this matter.

Your assistance to remediate this matter is highly regarded and appreciated.

Thank You

Asked by izzati.razali 2 months ago

Secure Connection Failed

When I open "www.methodistcu.org" an error message says: Secure Connection Failed An error occurred during a connection to www.methodistcu.org. PR_END_OF_FILE_ERROR Er… (read more)

When I open "www.methodistcu.org" an error message says: Secure Connection Failed

An error occurred during a connection to www.methodistcu.org. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Trixil 2 months ago

Last reply by cor-el 2 months ago

comment section on the bottom of articles do not open in Aol, and JPost

the browser will not open comments sections in Aol, and JPost. But, in other browsers the comments section on the bottom of each article is available. How can i fix it? … (read more)

the browser will not open comments sections in Aol, and JPost. But, in other browsers the comments section on the bottom of each article is available. How can i fix it?

Asked by David Sharf 2 months ago

Last reply by cor-el 2 months ago

video codec may be failing on newer format?

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-a… (read more)

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-accounts-impersonating/15039963/


Message is: Media could not be loaded, either because server or network failed or because format is not supported.

IMO not a network issue......

Thanks John Hutchins

Asked by John P Hutchins 2 months ago

Last reply by TyDraniu 2 months ago

Access Denied

Why am I getting the message below every time I try to go on the The Great Courses website? The Great Courses Customer Service Dept it is Firefox that is blocking me from… (read more)

Why am I getting the message below every time I try to go on the The Great Courses website? The Great Courses Customer Service Dept it is Firefox that is blocking me from accessing their website. Please tell me how to correct the problem.

"You don't have permission to access "http://thegreatcourses.com" on this server.

Thank you.

Asked by rmiller732 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Pop up download windows.

Certain websites I use such as for cities, files will not show up in pop up download windows. Where as they will if I'm using chrome. I could not find anything in setting… (read more)

Certain websites I use such as for cities, files will not show up in pop up download windows. Where as they will if I'm using chrome. I could not find anything in settings to adjust.

Asked by ron190 2 months ago

Google Earth (WASM) painfully slow (on Linux) in FF 127.0.2

I have four browsers on my Linux box: Chrome, Chromium, Thorium, and Firefox. Firefox is painfully slow using Google Earth, all the others are fast with Google Earth. T… (read more)

I have four browsers on my Linux box: Chrome, Chromium, Thorium, and Firefox.

Firefox is painfully slow using Google Earth, all the others are fast with Google Earth.

This is fairly recent behavior (last month or so).

As far as I can tell, FF is configured to allow Web Assembly (WASM) to be used for rendering images, etc. Since Google Earth is written in WASM, I don't have a clue why it is so horribly slow.

scrolling/sliding the image around on the screen is slow and jumpy. Displaying images attached to a waypoint is extremely slow: It takes 5-10 seconds to switch from one image to the next.

Any suggestions? Thanks in advance!

Fred

Asked by fredex 2 months ago

  • Solved

Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (read more)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

Asked by chris654 2 months ago

Answered by chris654 2 months ago

Intrusive Bookmark side bar suddenly appeared

I see this is a known bug but this bookmark sidebar has suddenly started to appear on my desktop when ever I open Firefox and there seems to be no understandable method t… (read more)

I see this is a known bug but this bookmark sidebar has suddenly started to appear on my desktop when ever I open Firefox and there seems to be no understandable method to turn it off although there are several arcane techniques that require me to go to weird places and change the names of files. No indication of what the unintended consequences of that might be. Is this something you can fix? Will the next update. This is really frustrating. Help please. So to be sure, I do not consider the challenge of getting into the pants of a program to fix a bug to be fun, exciting, interesting, etc. This is a tool and my browser is acting up. That is a pain in the butt not an adventure.

Asked by jon130 2 months ago

secure banking

I have a new computer with windows 11 and eset. eset used to open my browser to specif bookmarks for my banks and brokerage accounts. but not now. what is wrong. 127.… (read more)

I have a new computer with windows 11 and eset. eset used to open my browser to specif bookmarks for my banks and brokerage accounts. but not now. what is wrong. 127.0.2 and eset 17.2.7.0

Asked by ckeppel 2 months ago

为什么Firefox浏览器无法在需要的时候自动打开触摸键盘?(Why can't Firefox automatically open the touch keyboard when needed?)

我已经打开了“在需要时显示触摸键盘”选项,但是经过我的测试,所有的软件、浏览器(Chrome、edge、Steam等等)都能够正常唤起触摸键盘,只有Firefox不行 I have turned on the "Show a touch keyboard when necessary" option, but in my tests, … (read more)

我已经打开了“在需要时显示触摸键盘”选项,但是经过我的测试,所有的软件、浏览器(Chrome、edge、Steam等等)都能够正常唤起触摸键盘,只有Firefox不行

I have turned on the "Show a touch keyboard when necessary" option, but in my tests, all software and browsers (Chrome, edge, Steam, etc.) are able to call up the touch keyboard properly, except Firefox

Asked by 星芒 2 months ago

Can't add saved payment methods, form autofill doesn't work

I recently migrated my Firefox profile from a windows 10 to a windows 11 computer. Everything seems to be working fine except saved payment methods. My cc info appears w… (read more)

I recently migrated my Firefox profile from a windows 10 to a windows 11 computer. Everything seems to be working fine except saved payment methods.

My cc info appears when I go to type in card information on a website, but when I click on it and press enter or tab, it disappears. My saved payment methods in settings appears empty, and the add button doesn't do anything.

What can I do to fix this?

Asked by Jivix 2 months ago