Firefox Community Forum

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-accounts-impersonating/15039963/

Message is: Media could not be loaded, either because server or network failed or because format is not supported.

IMO not a network issue......

Thanks John Hutchins

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

I imported my bookmarks through an html backup but I dont see them on the bookmarks bar and when I sync my chrome browser data everything is all screwed up How can I import my chrome data minus bookmarks

Hello,

We would like to report on unable to access for the new version.

Email : it.services@bestinet.com.my

Above email is given that we can only access for the old version but unable access to new version.

Is the issues relate with the cookies or enhanced tracking protection?

Kindly advise regarding this matter.

Your assistance to remediate this matter is highly regarded and appreciated.

Thank You

Certain websites I use such as for cities, files will not show up in pop up download windows. Where as they will if I'm using chrome. I could not find anything in settings to adjust.

I have a new computer with windows 11 and eset. eset used to open my browser to specif bookmarks for my banks and brokerage accounts. but not now. what is wrong. 127.0.2 and eset 17.2.7.0

Hi,

Since the last update (I'm on 127.0.2) or at least very recently in the last 2 weeks, my tabs previously closed with Firefox as a whole that should open with Firefox, on start up, don't and I'm redirected to my homepage.

(I have tried finding help on other posts of the same nature but can't seem to make it work hence the new post.)

I have tried changing my homepage to verify it was redirecting me to it. It did. I have tried restarting my computer. Didn't work. I have tried disabling and re-enabling the options. Didn't work. I have tried all this on my work and personal computer. Same results. (They do not share the same settings)

I feel like Firefox opens my previous tabs, opens Firefox once again on the homepage and then closes the window with all tabs. I'm saying this because it happened 2 to 4 times that after I restart my computer, it opens 2 windows on 2 different windows desktops like I did when I worked before. (with the previously closed window on the second window opened...) Also, another reason for me to believe this is : the newly opened windows have a format which I used to open my second and third Firefox windows with that were very different from my first one (usually full screen).

I am lost at what I could try to do to fix the issue. I'm not sure how much of what I shared can help to find a solution so I tried to dump as much related info as I could.

Thanks for reading me, Ludovic

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

In the last few updates, it has screwed up the placement of the macos window control buttons (red, yellow, green) by right justifying them at the top of the window. I have not changed my configuration since updating firefox code. I disabled themes to no effect. How do I move the window buttons to their normal place at the upper left of the window. No other browser or window has this issue, only Firefox (now at 127.0.1). Running MacOS 12.6.3.

None of my extensions would functionally impact this issue and I haven't installed a new extension in years.

I have saved a lot of shortcuts bookmark on my homepage,yesterday when i opened my firefox,it was all gone and it went back to default homepage. what do i do to recover it.

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other sites where i at least can use some extension to fix it but all mozilla pages always bright white. What i have to do? Thanks

Good afternoon. Tell me how to make sure that when I click on the url bar, a large search window does not open, and all search options are located below the search bar itself

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a whole.

Additionally, when I use LastPass, the LastPass icon does not appear anywhere I can access it, which is a basic feature that works properly in Chrome. I use this add-on multiple times per day which makes it very difficult to use Firefox as my main browser because I can't do 2-clicks to get to my passwords, I have to go to lastpass.com and login to their website, even though the add-on is installed.

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders contains links to equipment mfrs, the other one has links to dealers and retailers. In the last month TWO folders and all their contents have vanished from my bookmarks sidebar and cannot be found anywhere on my computer. I NEED those folders...Where did they go and how do I recover them ?????

Help to do that will be appreciated!

--Peggie Hall