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Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (read more)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Asked by WhiteBimmer 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

history deleted recover requsted this date 18\06\2024 this account firefox

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I … (read more)

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

Asked by mktsura 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox maintained and released by mozilla

Hi folks, I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak. I see in this article that one of the options is to use flatpak packag… (read more)

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

Asked by Fred 5 months ago

Last reply by Paul 5 months ago

Tahoo Mail attachments

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be… (read more)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

Asked by upensaraiya 5 months ago

Last reply by jonzn4SUSE 5 months ago

Perms cant be given sites

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search f… (read more)

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search for sites and thats it. its annoying cuz on textnow i have to keep granting perms

Asked by STERBEN_BLADE 5 months ago

Last reply by cor-el 5 months ago

Picture In Picture mode isnt sticky

Im using Ubuntu 22.04 LTS Intel cpu I7 9th gen NVIDIA gpu but i disabled it My problem is that the Picture in Picture mode isnt sticky if i press anything it vanishes fro… (read more)

Im using Ubuntu 22.04 LTS Intel cpu I7 9th gen NVIDIA gpu but i disabled it My problem is that the Picture in Picture mode isnt sticky if i press anything it vanishes from view.

Asked by Mcmunhuu 5 months ago

Last reply by cor-el 5 months ago

Unable to restore previous session following power outages & Firefox update

Hi, My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when … (read more)

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

Asked by aglaepheryl 5 months ago

Last reply by cor-el 5 months ago

Enhanced Tracking Protection breaks thisamericanlife.org audio player

Hello, I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in … (read more)

Hello,

I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in Firefox. Looking closer at the issue, I realized that Enhanced Tracking Protection is blocking one of the scripts (pdst.fm - Spotify). Because ETP is turned on by default, I'm hoping there's a way to help bring this part of the site back to functioning without bypassing the Spotify script, as currently that's out of my power. Any help would be appreciated.

Thanks very much, Mark Nicola

Asked by mark.is.at.a.computer 5 months ago

Last reply by cor-el 5 months ago

Suddenly I have no credit card autofill option.

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Sea… (read more)

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Seattle.

Asked by sarah.berry9 5 months ago

Last reply by cor-el 5 months ago

Copy Link to Highlight

There should be a feature where you can copy the link to particular text on a webpage (much like when you click on a Google result for a certain part of an article). Wher… (read more)

There should be a feature where you can copy the link to particular text on a webpage (much like when you click on a Google result for a certain part of an article). Where do I suggest features for Firefox?

Asked by Mattlexic 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Can I direct Firefox directly to wireless modem AND keep W10 workgroup on wired ethernet?

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem". I would… (read more)

We have a W10 workgroup using an unmanaged switch to hook 5 PC's together through hardwire ethernet. The switch is also the access point to the internet "modem".

I would like to cause the PCs to use wifi to access the modem ONLY for internet and Thunderbird, with the workgroup remaining on the wired system.

With both "networks" enabled in W10 the PCs are automatically defaulting to whichever method was enabled 1st. I have no idea how or if I can "split" the flow and cause FF and Tbird ONLY to use wifi.

Asked by alitkowiak 5 months ago

Last reply by Piterk 5 months ago

HTML files' extension changed during download

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management s… (read more)

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management system. Both got downloaded as index.htm. They were the right files... only the extension was changed.

I spoke to the person who maintains the content management system. They tested it and said it's not doing that, must be the browser.

That sounds fantastic to me, but I looked through the support messages here and found several about files whose extensions were changed on download; for example from .loa to .mp3. No explanations or workarounds, though.

Can anyone shed light on this?

Asked by JHSACHS 5 months ago

Last reply by cor-el 5 months ago

How do I remove the "email image..." option from the context menu?

There is an 8 years old question about it - https://support.mozilla.org/en-US/questions/1123903 How do I do it now with Firefox 125+ ? … (read more)

There is an 8 years old question about it - https://support.mozilla.org/en-US/questions/1123903 How do I do it now with Firefox 125+ ?

Asked by miramedon 5 months ago

Last reply by cor-el 5 months ago

Why does the address bar at the top of the screen disappear when I am using firefox

All of a sudden my web address bar at the top of the screen disappears when I open a web address and I have to push my mouse to the top of the screen to make it appear? D… (read more)

All of a sudden my web address bar at the top of the screen disappears when I open a web address and I have to push my mouse to the top of the screen to make it appear? Didn't used to do this.

Asked by alexpaulsurfer 5 months ago

Last reply by TyDraniu 5 months ago

After the last FF update, I can only connect to FF

After the last FF update, I can only connect to FF ... no other website! I did a system restore to an earlier date which seemed to make it worse. Absolutely zero content … (read more)

After the last FF update, I can only connect to FF ... no other website! I did a system restore to an earlier date which seemed to make it worse. Absolutely zero content appears on any website I choose to go to. The tab shows the name of the website, however it doesn't "connect."

Please help me rectify this challenge. Thank you.

Asked by TruthAndLight 5 months ago

Last reply by Paul 5 months ago