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reCAPTCHA dialog does not appear

I encountered a website today for which the reCAPTCHA dialog wouldn't appear. This is not a case of the endless blue circling of the reCAPTCHA screen. In this case, the r… (read more)

I encountered a website today for which the reCAPTCHA dialog wouldn't appear. This is not a case of the endless blue circling of the reCAPTCHA screen. In this case, the reCAPTCHA screen does not appear at all.

I thought it was a problem with my account at the website since nothing happened when I clicked LOGIN. It wasn't until I tried Edge and the reCAPTCHA dialog appeared that I realized the problem was not with the website, but with Firefox not presenting the reCAPTCHA dialog.

I do not know whether the problem is with the site specifically since I have not encountered any other sites recently that required reCAPTCHA authentication.

Thanks... bms

Currently running Firefox v125.0.3 (Standard Browser Security) on Windows 11 Pro (v10.0.22621 Build 22621)

Asked by bms 9 months ago

Answered by James 9 months ago

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Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (read more)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Asked by w5513 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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firefox updates

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by t… (read more)

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by the update process. I dont want that. when I open the browser I want to go straight to what i am doing. I dont want to have to sit there and wait while the browser updates. If it did updates once a month or less it wouldnt be such an issue but the damn browser is updating every few days or even every day and it always wants to do it when I want to do my own work. IS there not a way for the browser to update while im asleep at 3 am? When Im not wanting to use it. Its so irritating. It causes me to not bother with updates. I dont want to comply. When IM given a choice for any updating I set updates to install in the early hours when Im not inconvenienced by it. How can I do this with firefox?

Asked by uncleresry 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Search Engine

I have made Firefox my default browser, and set Google as my default search engine. I'd like to keep it that way, BUT ... Every morning when I come to work and open my … (read more)

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Asked by Kevin 9 months ago

Last reply by cor-el 9 months ago

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Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (read more)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Asked by exodu 9 months ago

Answered by cor-el 9 months ago

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Network Protocol Error

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I r… (read more)

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

Asked by mrhend 9 months ago

Last reply by cor-el 9 months ago

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captcha does nothing but spin the circle when trying to log into Disqus

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and cl… (read more)

I use Disqus daily. A few months ago it became necessary to disable the shield in the address line. Yesterday captcha quit working. I input my email and password and click captcha and the circle starts spinning and never ends. This happens on all sites using Disqus.

 Is there any way to get Firefox to work with Disqus and Captcha?

Asked by miklkit 9 months ago

Answered by cor-el 9 months ago

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how to remove the "how to set your home page" tab that opens every time

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and resta… (read more)

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and restarting the laptop, but it continues to pop up every time I open firefox as a 2nd tab. I am/was happy with my homepage opening to google. How can I get rid of this second tab. thanks

Asked by mmzz02468 9 months ago

Answered by cor-el 9 months ago

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Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (read more)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Asked by Anton 9 months ago

Last reply by Anton 9 months ago

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Firefox UI freezes when clicking the addressbar.

I am using Firefox 125 in Windows 11. And this just happens recently. Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. … (read more)

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Asked by Magicloud 9 months ago

Answered by Magicloud 9 months ago

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Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (read more)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Asked by Lisa Corricello-McDowell 9 months ago

Last reply by Lisa Corricello-McDowell 8 months ago

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Browser crash due to memory overflow

This isn't the first time this has happened. After each occurrence, I have to completely uninstall the browser and reinstall it from scratch. This means I have to reopen … (read more)

This isn't the first time this has happened. After each occurrence, I have to completely uninstall the browser and reinstall it from scratch. This means I have to reopen all my tabs, which is very annoying. In Chrome, I have had a large number of tabs open for many years and it works fine.

With Mozilla, something terrible is happening... I have many tabs open in Mozilla, and there comes a moment when, upon launching the browser and opening two or three tabs, Mozilla starts consuming up to 10 gigabytes of RAM. If I open a few more tabs, the browser crashes. I don't need to open 50 or 100 tabs, just 7-8-10 tabs are enough to make the browser crash. Moreover, if I open a new tab and go to google.com, the browser takes a very long time to load, even if it's the second tab.

This problem has happened before. I don't do anything with the browser, just visit sites like YouTube.

Clearing the cache and other recommended actions do not yield positive results. This is very annoying. Mozilla is my first and favorite browser, which I have been using for almost 20 years. I wouldn't want to uninstall Mozilla.

Asked by Sanya_ln 9 months ago

Last reply by Sanya_ln 9 months ago

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YouTube videos randomly buffering

Hey folks, I've been noticing something peculiar with Firefox that's been bothering me lately. Whenever I try to watch videos on YouTube in resolutions above 1080p, they … (read more)

Hey folks, I've been noticing something peculiar with Firefox that's been bothering me lately. Whenever I try to watch videos on YouTube in resolutions above 1080p, they tend to randomly buffer. It's quite frustrating, especially when I know my internet connection is stable and other browsers don't seem to have this issue. Has anyone else experienced this problem with Firefox? And if so, do you have any tips or solutions to share? Thanks in advance for any insights!

Asked by ThanosZ97 9 months ago

Last reply by ThanosZ97 8 months ago

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Search defaults to UK. How undo? Using Duck Duck Go for search.

My default search engine is Duck Duck Go. I frequently use a VPN. I am usually in North America and want to search sites in North America. When I run a search by typ… (read more)

My default search engine is Duck Duck Go. I frequently use a VPN.

I am usually in North America and want to search sites in North America. When I run a search by typing a search term in Firefox, I get results beginning in UK, and I see that a blue toggle switch has been set to UK. (See image.)

This started 2-3 weeks ago.

How do I set things so that my searches begin in North America?

I have checked "about:config" preferences and do not see anywhere that UK is specified. I don't see a region preference setting, either.

Thank you.

Asked by ezameht 9 months ago

Last reply by ezameht 8 months ago

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Yahoo Homepage

My yahoo homepage on firefox looks totally different than it did last week. Chrome and edge still look like the home page should but firefox does not. I screen shared wit… (read more)

My yahoo homepage on firefox looks totally different than it did last week. Chrome and edge still look like the home page should but firefox does not. I screen shared with yahoo and they said it was a firefox issue. Anyone know how to make the homepage look like chromes and edge? I added pics from edge and firefox for comparison.

Asked by sntstrohmetz 9 months ago

Last reply by cor-el 9 months ago

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Missing Window?

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the … (read more)

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the window, which I had been using for some time, was gone. The other window was still open, and firefox had not been closed. I thought I would just open it up by restoring recently closed window, but it was gone. I routinely clear my history, but even tabs that I just had open 5 minutes ago are missing from my history, like I never opened them in the first place. What is going on?

Asked by Carina Elliott 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago