Showing questions tagged: Show all questions

Youtube videos randomly skipping and stops playing

Hi, I have a problem with Youtube playback on my machine. Sometimes videos are playing and skipping few seconds, sometimes stopping/hanging and using a lot of CPU (I can … (read more)

Hi, I have a problem with Youtube playback on my machine. Sometimes videos are playing and skipping few seconds, sometimes stopping/hanging and using a lot of CPU (I can hear CPU fan ramping up). It mostly happens when I play videos at 1080p and up. Sometimes video can start playing, then skip few seconds, play few more seconds and hang, sometimes after refresh it works fine, another time it works for like a minute and then again hangs/skips. I had this problem on FF 89, I've updated to 11x, still persisted, now I have FF 125.0.3 (64 bit). Things that i've tried: - enabling/disabling hardware acceleration in FF - enabling/disabling gpu hardware acceleration in Windows - changing some settings in about:config (fe. media.wmf.zero-copy-nv12-texture to false and gfx.direct3d11.reuse-decoder-device to false, and few more) - disabling and deleting addons

PC specs: AMD Ryzen 7 5800X, Asus Tuf X570, GeForce RTX 3070 (latest drivers), Windows 10 22H2

Asked by irocket94 3 months ago

Last reply by Tyler Herr 2 months ago

  • Archived

Weird fullscreen animation on mac

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of… (read more)

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of fullscreen is stretches to the bottom and then goes out off fullscreen. for example on safari it just expands the video until it takes up the whole screen. I have gone in about:config and disabled the fullscreen animation but that did nothing.

Asked by senne1009 6 months ago

Last reply by zeroknight 6 months ago

  • Solved

Display fonts on Fb squished together

Hi, So I'm on Facebook. A friend has a new post. The post is all squished together, almost on top of the other line. I have looked over my settings to see if there is … (read more)

Hi, So I'm on Facebook. A friend has a new post. The post is all squished together, almost on top of the other line. I have looked over my settings to see if there is a way to alter the spacing but to no avail. I now realized why I stopped using Firefox a little while back and this is the main reason. If I can't read posts on social media apps on my computer browser what's the use?

Suggestions and fixes MOST welcome before I throw my hands up again. Edge is messed up in other ways as is Opera so I'd really love to have just ONE browser that I can depend on. Considering I used to be a HUGE fan of FF back in the day before the entire code was rewritten I'd love to be back in the fold. If this can be resolved I'll stay. For sure.

Thanks so much Richard

Asked by Richard McWolff 3 months ago

Answered by Richard McWolff 3 months ago

  • Archived

Addons Not Syncing between Desktop and Laptop

Hello: I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There… (read more)

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

Asked by JRL1156 6 months ago

Last reply by cor-el 5 months ago

Autofill credit cards isn't filling?

For a credit card field, my card options show up. When I choose one it fills, but when I hit enter or tab, the filled info disappears. It appears to be this (2nd) proble… (read more)

For a credit card field, my card options show up. When I choose one it fills, but when I hit enter or tab, the filled info disappears.

It appears to be this (2nd) problem and known fixed bug. But it was fixed in v118, and I'm using v125.03 and it's still happening. https://support.mozilla.org/questions/1416148 https://bugzilla.mozilla.org/show_bug.cgi?id=1817926

(I whited out the card numbers.)

Asked by curls3 1 month ago

Primary password reset

I use Sync on multiple computers for passwords. I have forgotten the Primary password on one of them. If I do a password reset on the one computer, does it affect the pas… (read more)

I use Sync on multiple computers for passwords. I have forgotten the Primary password on one of them. If I do a password reset on the one computer, does it affect the passwords stored on the Sync server, or maybe just the key4.db and logins.json folders on the computer being reset? I will not do a reset if the Sync'ed passwords could be affected, I'll just look them up on my phone. Thanks for your help!

Asked by rbrown7 2 months ago

Last reply by TyDraniu 2 months ago

The "Triage Manager" for Mozilla Refuses to assign anyone to a seven year old open problem

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. … (read more)

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. How do I do that? This is a bug reported in Firefox 57 and **still** not fixed in Firefox 125. I cannot find any support category anywhere in the Mozilla website that covers appealing a decision by one of their employees. The last comment from this uncooperative indivisual is "But given we support it on macOS and Windows yeah, it seems not very objectionable." Who is this **clerk** to override the fact that a number of customers very much find this "objectionable". I cannot find anything on https://www.mozilla.org/en-US/contact/ that addresses this issue. I cannot find even a surface mail address for Mozilla. For example my complaint has nothing to do with any of the following:

   I’m having problems with using Firefox
   I want to donate to Mozilla
   I have questions about using Mozilla’s trademarks
   I’d like to report misuse of a Mozilla trademark
   I want to hold an event in a Mozilla space
   I want Mozilla to sponsor my event
   I’d like permission to use a Mozilla logo
   I’m interested in Pocket’s sponsored content on Firefox
   I’m a member of the Press and have a question for Mozilla

Yes I am having a problem with Firefox, but the clerk responsible has, through sitting on this issue for **seven years**, basically told the entire community that he doesn't give a reservoir.

In particular I feel this unacceptable behaviour should be brought to the attention of senior management, but there are no contacts for anybody in senior management.

Asked by jamescobban 5 months ago

Last reply by Paul 5 months ago

  • Archived

Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (read more)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Asked by Anton 6 months ago

Last reply by Anton 5 months ago

Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (read more)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Asked by Lisa Corricello-McDowell 5 months ago

Last reply by Lisa Corricello-McDowell 5 months ago

  • Archived

Cannot get pass recaptcha

Hello, there seem to be a recaptcha issue - it was working yesterday, and today it doesn't. Here are the sites you can try to reproduce the issue: https://www.uniquega… (read more)

Hello,

there seem to be a recaptcha issue - it was working yesterday, and today it doesn't. Here are the sites you can try to reproduce the issue: https://www.uniquegardendecor.com/contact-us/ https://www.kbauthority.com/help.php?mode=update&section=contactus https://www.outsy.com/contact-us/ And it looks like it's only happening in the US. Firefox version: 125.0.3 (64-bit) Please advise

Asked by Marina 6 months ago

Last reply by James 6 months ago

firefox container tab minify

in google and in other browsers when you have multiple tabs in a container you have an option to minify all tabs in the container. is there a similar feature for firefox… (read more)

in google and in other browsers when you have multiple tabs in a container you have an option to minify all tabs in the container. is there a similar feature for firefox,

thank you!

Asked by Mousica 5 months ago

Last reply by Mousica 5 months ago

  • Archived

bookmarks side bar default setting to NO

I have used firefox for years as my browser with my home page set to google. I have always had a bookmarks toolbar but never a bookmarks side bar and do not want one. T… (read more)

I have used firefox for years as my browser with my home page set to google. I have always had a bookmarks toolbar but never a bookmarks side bar and do not want one. The other day a bookmarks side bar suddenly appeared. I have moved it from left side to right side and can delete it temporarily by using CTRL +B, but can't find a way to permanently remove it, i.e. make the default setting so that the side bar doesn't appear. can you help?

Asked by mmzz02468 6 months ago

Last reply by mmzz02468 6 months ago

  • Solved
  • Archived

netflix

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i… (read more)

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i reset drm already. it wont even sign in through firefox. i was on the phone with netflix for an hour they said use chrome which i hate or edge which is equally horrible but both work just not firefox. f7111-1957-205002 this code popped once. never had this kind of problem before. i already cleared cash and redownloaded firefox and all that jazz.

Asked by Mindblender 6 months ago

Answered by zeroknight 6 months ago

  • Archived

Version 125.0.3, Mac, tab crashing

Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm vi… (read more)

Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm visiting until this new version of Firefox.

Asked by robertglenanderson 6 months ago

Last reply by robertglenanderson 5 months ago

No sound coming through

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliv… (read more)

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliver the sound on those same websites.

Asked by rrotstein 5 months ago

Last reply by rrotstein 5 months ago