Showing questions tagged: Show all questions

Firefox Getting Unusuable

Hi, this is going to be a long one, so many things... Using Firefox the latest Ubuntu LTS, with the latest Firefox from Snap. I'm a very long term Firefox user, never had… (read more)

Hi, this is going to be a long one, so many things... Using Firefox the latest Ubuntu LTS, with the latest Firefox from Snap. I'm a very long term Firefox user, never had any real troubles unit recently. I have a vast number of cookies, saved passwords and so on. Reinstalling or deleting cookies or such isn't an option unless fixes are guaranteed to work - if I have to start over then I'll do it with Opera, that is where my grumpiness indicator is at.

The set up is two monitors (working as a single 'screen') attached to an Aspire PC (Aspire X seems to be the model?). I tend to have 'stuff' going on in the left hand monitor, YouTube on the right. The PC is on all day. I know there are log files, but I don't know which is for what or where they are. I use AdBlocker Ultimate.

So what's happening is: Firefox crashes quite often at any time - 'Firefox is not responding - force quit or wait' - always have to quit. There doesn't seem to be any repeatable way to cause this, it seems random.

When the mouse enters the YouTube window (the drawing area, not the actual window) it disappears until the pointer moves out of the window. Jiggling the window size sometimes brings it back, but...

When the mouse pointer actually appears the window is completely unresponsive - clicks don't work, nothing highlights and so on. After somewhere between 10 and 30 seconds things will work for 2 or 3 mouse actions (clicks, drags etc) then do it again. Unless I give it plenty of time, clicking on a video will play a pretty random one - Firefox seems to lose track of where the pointer is.

If I comment on a video the I get about 5 to 10 characters in then nothing happens for 10 to 20 seconds, then any queued characters are shown. Rinse and repeat until the comment is complete - it takes ages.

YouTube is the biggest problem, but there are some glitches in other Firefox windows, I'm supposing that the problems are audio/video related.

None of the above happens with Opera. It's getting to the stage where Firefox is unusable.

I've googled and searched this site but the there seems no solution.

Any help appreciated.

Asked by richardjwatsontsr3 2 months ago

WE Transfer icon in ribbon bar at top of Firefox on Mac shows up as blue exclamation point in circle?

Just transferred from old MacBook Pro to new one. Successful migration except: The icon for the WE Transfer service doesn't show up in the narrow black ribbon at the t… (read more)

Just transferred from old MacBook Pro to new one. Successful migration except: The icon for the WE Transfer service doesn't show up in the narrow black ribbon at the top of the Firefox page - instead there's a blue exclamation point in a blue circle. Clicking the blue circle/exclamation point takes me to the WE Transfer page. What do I need to do to get the actual icon to replace the blue circle/exclamation point? Thanks in advance.

Asked by stevel2 2 months ago

Extremely High Ram Usage

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so… (read more)

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so much memory up and really slowing my machine down on the internet also. Tell me how to fix otherwise I will have to switch to a different web browser. I realy love firefox and have been using since It was released. I really Don't want to switch Browers but this is to much any more. It has become much worse than a Year ago. I do Not have any addons or extension installed now, I don't use them enough to install. Thank you for your help in this BIG HOG memory problem.

Asked by customhitcher 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

userchrome.js: how to get notified when tabs open and close?

I've recently started using the Tree Style Tab extension, and I'm finding it useful, but I'd like it if the list of tabs could be automatically hidden when only one tab i… (read more)

I've recently started using the Tree Style Tab extension, and I'm finding it useful, but I'd like it if the list of tabs could be automatically hidden when only one tab is open (and automatically shown when more than one tab is open).

I hoped to write an extension to do this, but opening the sidebar from an extension requires a user gesture, so I suspect I'll have to use a userchrome.js script.

From a "userchrome.js"-like environment (i.e. unsandboxed AutoConfig), I can hide and show the sidebar with `SidebarUI.hide()` and `SidebarUI.show("treestyletab_piro_sakura_ne_jp-sidebar-action")`, and I can examine the tabs open in the current window via `gBrowser.tabs`, but I can't see how to get notified when the number of tabs changes (replacing `gBrowser.tabs` with a proxy doesn't work, for example). I suppose I could just check every few seconds? That feels like a bit of a cop-out, though, and gets more and more inefficient the more windows are open.

There's an API for extensions to receive events when tabs open and close, so clearly this is possible. Where should I be looking for this functionality?

(I also don't know how I would go about unregistering an event listener (or cancelling a setInterval call!) when the window closes, assuming that's necessary to avoid leaking resources – is there an event like `chrome-document-global-created` I could listen for, but that fires during teardown of the window rather than when one is created?)

Asked by ash 2 months ago

ff pass words gone

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app instructions ive found on web are for everything except wha… (read more)

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Asked by bill 2 months ago

Last reply by bill 2 months ago

Remove Separator Lines from Context Menu

Hi, I have managed to figure out ways to remove items from context menus from various pages here and around the web however it always seems to leave an additional unwant… (read more)

Hi,

I have managed to figure out ways to remove items from context menus from various pages here and around the web however it always seems to leave an additional unwanted separator line that I cannot find how to get rid of.

There are a number of additional lines I am looking to remove but the current one that is annoying me (based on most usage) is the additional line between 'Copy Link Without Site Tracking' and Search which is an add-on - Simple Context Search - https://tinyurl.com/yck5c (as shown in the attachment).

I did have 'search google for...' directly above the 'Search for Google' option which I removed.

I also removed 'Copy Link' which was above the 'Copy Link Without Site Tracking' option which I also removed.

Hope the above makes sense and any help greatfully appreciated.

Thank you

Greg

Asked by g.regmatthews68 3 months ago

Last reply by cor-el 3 months ago

Where is this path?

hi guys, i want to change my default favicons but i cant find this path on my mac. .bookmark-item { list-style-image: url("chrome://global/skin/icons/defaultFavicon.sv… (read more)

hi guys, i want to change my default favicons but i cant find this path on my mac.

.bookmark-item {

 list-style-image: url("chrome://global/skin/icons/defaultFavicon.svg");

Asked by Tuğrul 3 months ago

Last reply by TyDraniu 3 months ago

  • Solved

Why did my firefox profile jump from 120MB to 745MB suddenly?

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/ 79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these… (read more)

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/

79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these large files created?

Using Linux Mint, Firefox 125.0.2

Asked by Tony 2 months ago

Answered by zeroknight 2 months ago

  • Solved

Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (read more)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Asked by johnghosting 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

pocket recommends

Hi - I can't get 'pocket recommends' stories to appear in FF on my macbookpro (14.4.1) I've done pretty much everything I can find online including the below – nothing … (read more)

Hi - I can't get 'pocket recommends' stories to appear in FF on my macbookpro (14.4.1)

I've done pretty much everything I can find online including the below – nothing works

ANy ideas?

Type "about:config" in the address bar and press Enter Click "I accept the risk!" to proceed In the search bar, type "browser.newtabpage.activity-stream.feeds.topsites" and press Enter Right-click on the "browser.newtabpage.activity-stream.feeds.topsites" preference and select "Reset" Restart Firefox and open a new tab to see if the Pocket Discover tiles appear.

Asked by martinr2 2 months ago

Last reply by martinr2 2 months ago

Firefox does not detect ShadowsocksX proxy settings

I’m using the official ShadowsocksX app to relay network connections through a Shadowsocks server, and Firefox seems to be having compatibility issues. The browser does n… (read more)

I’m using the official ShadowsocksX app to relay network connections through a Shadowsocks server, and Firefox seems to be having compatibility issues. The browser does not load pages when proxy settings are set to “auto-detect” or “use system:” I’m getting the “Unable to connect” error message. Manually setting the SOCKS host to 127.0.0.1:XXXXX does fix the problem, but that also means I have to switch back to “system” whenever I turn Shadowsocks off.

Neither Safari nor Chrome requires manual action to relay connections on the same computer.

On a different computer, I’m using the Outline client to connect to the same Shadowsocks instance. Firefox does not have issues with that.

Asked by BirdKeeper 2 months ago

Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (read more)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

Asked by KimLou Global 3 months ago

Last reply by jonzn4SUSE 2 months ago

Can't close a tab or a separate window without closing Firefox, and only then I need taskmgr

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit. So I can't close any single tab 'without closing … (read more)

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit.

So I can't close any single tab 'without closing them all', that's the real annoyance. I also can't close any individual windows I opened instead of a new tab, without closing all tabs and windows. Finally the classic windows ALT+F4 closure that's built into Windows doesn't close Firefox, and if it did I suspect ALT+F4 would close them all. Bottom line Firefox is seriously close-resistant.

What precipitated this was I allowed a previous Firefox update to download-install, and it tanked my performance, I figured your team would fix that issue, but in the meantime what I did was uninstall that version and reinstall the version I had been running before that update. Tilt! That action resulted in the close windows or tabs problem.

Summary: I am using the latest version now, but with it came this "can't close any individual tab without closing them all, and can only close even then except by Taskmanager or by clicking the 3 horizontal bars then dropping to Exit which also closes all Firefox tabs and Windows. This problem has surfaced before in this support, and none of the solutions worked, probably because I got to this place uniquely. I did read before submitting this.

Asked by Dean 3 months ago

Last reply by cor-el 3 months ago

whenever i close the window i get signed out of my youtube account

Whenever i sign into youtube and then close the window when i come back ive been signed out and have to sign in again. i have "delete cookies and site data when firefox i… (read more)

Whenever i sign into youtube and then close the window when i come back ive been signed out and have to sign in again. i have "delete cookies and site data when firefox is closed" off and dont know what else to do

Asked by Starry Hankins 3 months ago

Last reply by zeroknight 3 months ago