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Backup

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. … (read more)

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. I would like to know if there's a way to actually export and import bookmarks with one click, rather than me having to add 200 pages from the list manually. When I tried importing the file, the list ended up somewhere random and not where bookmarks are

Asked by Devin M V 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox won't open new tabs

When I try to open a new tab, the dot continues to move back and forth but does not load the tab. Sometimes I have gotten the message: "A web page is slowing down your br… (read more)

When I try to open a new tab, the dot continues to move back and forth but does not load the tab. Sometimes I have gotten the message: "A web page is slowing down your browser. To stop it close the page."

I have tried fixes suggested on the web, but no help, including clearing the cache.

Thank you in advance.

Asked by sarahlj 4 months ago

Last reply by cor-el 4 months ago

Who is managing my browsing

Why am i seeing this, and how can I get it to where I am the one controlling my browser and not an "organization" I don't know? This was the big issue I have had in the … (read more)

Why am i seeing this, and how can I get it to where I am the one controlling my browser and not an "organization" I don't know? This was the big issue I have had in the past with your browser. I cannot find a way to change it.

Asked by grttechr74 4 months ago

Last reply by cor-el 4 months ago

I can't go on github

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no… (read more)

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

Asked by XEKO 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Do not open new window on startup

A couple of weeks ago, a message came from Firefox saying - do I want the facility of opening a Firefox window on starting it? I thought that would be a confirmation of … (read more)

A couple of weeks ago, a message came from Firefox saying - do I want the facility of opening a Firefox window on starting it? I thought that would be a confirmation of my existing setting of opening Firefox with the previous tabs. But no. Firefox now opens a separate blank window in addition to the previous window with the tabs.

How can I stop the opening of an additional blank window, which I now have to delete everytime? Thank you

Asked by cvhorie 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox window won't show up.

Hello, my mac ran out of battery. When I restared it, the firefox page restarted, but I can't see it. When I click on it in the app scrolling menu, nothing turns up. It's… (read more)

Hello, my mac ran out of battery. When I restared it, the firefox page restarted, but I can't see it. When I click on it in the app scrolling menu, nothing turns up. It's like it is there, but as a ghost, invisible. When I close down firefox, and restart, it's still exactly the same. I had hundreds of tabs open there, and I don't want to loose that session. When I open a new window, it works, but I can't make the prevous one appear. What is going on, what to do? I'm quite desperate about it, already spent hours looking for solutions.

Asked by cicerobuck 4 months ago

Last reply by jonzn4SUSE 4 months ago

viewing one's own html file

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it? … (read more)

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it?

Asked by john.harper5 4 months ago

Last reply by cor-el 4 months ago

Gear symbols in the Extension Panel are missing.

Hi; The gear symbols that were next to the extension in the Extension Panel, are no longer there. In the recent past, clicking on the gear symbol by the extension, enab… (read more)

Hi; The gear symbols that were next to the extension in the Extension Panel, are no longer there. In the recent past, clicking on the gear symbol by the extension, enabled me to pin it to the tool bar. How do I get that function back? Thank you, Nick M. mr.nick@myyahoo.com

Asked by mr.nick 4 months ago

Last reply by cor-el 4 months ago

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (read more)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 4 months ago

Last reply by cor-el 4 months ago

version 122.0.0 not being accepted by twitch

The streaming platform Twitch seems to have an issue with both the newest version on Firefox and 122.0.0, did as advised but nothing works, I need this function for work … (read more)

The streaming platform Twitch seems to have an issue with both the newest version on Firefox and 122.0.0, did as advised but nothing works, I need this function for work related reasons.

Asked by fryemediadesigns 4 months ago

Last reply by zeroknight 4 months ago

all tabs and windows crashed

I was running 8 Windows with about 12 tabs per Window. AND I had it set to Continue Where You Left Off, so that each time I closed and launched FireFox, ALL Windows with… (read more)

I was running 8 Windows with about 12 tabs per Window. AND I had it set to Continue Where You Left Off, so that each time I closed and launched FireFox, ALL Windows with ALL Tabs would open. No problem. Easy.

This morning, Firefox crashed and LOST EVERYTHING. Why did it happen? And how do I get them back?

Jev

Asked by jevbrowser 4 months ago

Last reply by cor-el 4 months ago

Default keyboard shortcuts, most notably Ctrl-W

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I woul… (read more)

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I would like to ctrl-Z some change. As a result I tend to lose some work when the tab I'm working in closes. It would be nice to be able to rebind some of the default key combinations, or at least disable them.

I found a method description that edits the omni.ja file, but also that this method is unsupported. Moreover, running ubuntu kind of rules this out as an option, as canonical has ruled that firefox is to be installed via snap, in a read-only data store.

Asked by erer.tink+ff 4 months ago

Last reply by cor-el 3 months ago

Firefox connected with internet after 1 minute

When I open firefox for the first time or after reboot or logout the internet doesn't connect immediately and it need almost 1 minute or more. I tried so many solutions, … (read more)

When I open firefox for the first time or after reboot or logout the internet doesn't connect immediately and it need almost 1 minute or more. I tried so many solutions, but they didn't work. If I reset Firefox, then the problem is fixed, but after some days, it's the same problem.

Asked by 1022 - Asad 4 months ago

Last reply by jonzn4SUSE 4 months ago

gmail doesn't work, but only with Firefox

Hello, since this morning, my gmail account doesn't work when I use Firefox on my laptop. After accepting my email address and password, it says that my account is temp… (read more)

Hello,

since this morning, my gmail account doesn't work when I use Firefox on my laptop. After accepting my email address and password, it says that my account is temporarily unavailable (see annex).

But my Google account works perfectly with Edge on the laptop and on my smartphone and tablet.

The problem remains even after restarting the laptop and launching CCleaner

Thank you in advance for your help.

Best regards,

Andrea Forti

Asked by ea.forti 4 months ago

Last reply by cor-el 4 months ago

When I use the shutdown feature, firefox tabs are retained on boot, even though that feature is turned off.

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in sett… (read more)

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in settings.

Asked by aite 4 months ago

Last reply by jonzn4SUSE 4 months ago

Restore Previous Session Option is Missing From History Menu

I have been using the "Restore Previous Session Option" fairly often for years, but within the last few weeks the option is no longer there. I had tried to use the Sett… (read more)

I have been using the "Restore Previous Session Option" fairly often for years, but within the last few weeks the option is no longer there.

I had tried to use the Settings > Open Previous Windows and Tabs as a workaround, but it doesn't appear to be consistent.

Did something change in a recent update, or is my installation broken somehow? I tried refreshing Firefox but that didn't bring it back.

The article here shows what I am referring to and has a screenshot of where the "Restore Previous Session" option was: https://support.mozilla.org/en-US/kb/restore-previous-session#w_when-session-restore-occurs


[[Knowledge Base Article|https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2021-05-19-06-31-50-513d15.png]]

Anyone else have this problem? Is my installation broken? And how to fix?

Asked by SR 4 months ago

Last reply by cor-el 4 months ago

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (read more)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Asked by Vilem Lánderer 4 months ago

Last reply by cor-el 4 months ago