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No access to camera or mic

I want to use the Ome.tv web site to video chat but it keeps giving me this message: "You have denied access to your devices. Your partners will not be able to see and h… (read more)

I want to use the Ome.tv web site to video chat but it keeps giving me this message:

"You have denied access to your devices. Your partners will not be able to see and hear you"

I've tried everything to get them to work but to no avail. I've also tried editing the settings for my camera and microphone in the Permissions section and that doesn't work, either. Firefox will NOT allow me to add website exceptions to the Settings window when I specify a website. WHY? This is crap. Firefox used to be such a good browser, but it has become so user-unfriendly. This issue should be easy to fix but Firefox won't allow me to make any changes.

Asked by Mike Terryberry 3 months ago

Last reply by Mike Terryberry 3 months ago

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

WebGL

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error: Error: Failed to initialize WebGL … (read more)

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error:

Error: Failed to initialize WebGL

TypeError: DE is undefined.

But I can open this same website map in Google Chrome browser with no problem. What changed in Firefox and how do I fix it. And why do I need to fix it, since it all works fine in Chrome

Thanks a bunch,

Mike

Asked by Mike Marshall 3 months ago

Answered by Mike Marshall 3 months ago

  • Solved

Copy is completely broken in the Linux .deb version of Firefox

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev too… (read more)

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev tools! This happens on multiple systems that I have that are based on Debian/Ubuntu. So basically, copy functionality is broken for Firefox Linux users...

Asked by cvpsmith 3 months ago

Answered by cor-el 3 months ago

  • Solved

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 3 months ago

Answered by cor-el 3 months ago

Multiple instances of "Isolated Web Co" when using Firefox on Ubuntu...

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co". At the moment of this screen shot the processor is … (read more)

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co".

At the moment of this screen shot the processor is not overwhelmed, however, it will sometime jump up to 75% and the system will seem to freeze.

What is the "Isolated Web Co"? I'm thinking a virus.

Thank you.

Asked by Paul606 3 months ago

Last reply by cor-el 3 months ago

Where did my Firefox bookmarks go?

I just downloaded the latest Firefox browser, and it asked me to import all of the my bookmarks, but it only grabbed the ones from Chrome. All of my former bookmarks that… (read more)

I just downloaded the latest Firefox browser, and it asked me to import all of the my bookmarks, but it only grabbed the ones from Chrome. All of my former bookmarks that were saved in the previous Firefox browser are gone! Most of my useful bookmarks were in Firefox. Where are they, and how do I get them back?

Asked by cowsters 3 months ago

Last reply by zeroknight 3 months ago

Google services pages randomly not loading

Hello all, I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET re… (read more)

Hello all,

I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET request is sent, but there is no answer. All the other websites work perfectly, and when I make the same Google related request via a private window, it (usually) works. So it does not seem to be a connection issue.

This was due to an update to Firefox I did recently. I already encountered that problem after an update end of 2022, and I reverted to an older version to remove the issue (106.0.3). Unfortunately some services don't work with it anymore, so I updated to the most current version (122.0.1 64 bits) thinking that the issue would be fixed. Unlucky for me, the problem came back.

I tried quite a lot of the basic things:

  • Remove all the plugins
  • Remove cache and cookies
  • Uninstall Firefox
  • Restart the computer (Windows 10 by the way)

I saw on a lot of forums pages that what worked for most people was to to set security.tls.enable_0rtt_data = false on the about:config, which I did, but the problem persists. I also noticed that when I reset Firefox, some visuals from Google services will have trouble to load the first few times I go on the page (as shown on the image attached). Not sure if it is relevant though.

Would you have any idea what I could try? My job is primarely focused around the Google Suite, so that is becoming a significantly painful problem to deal with...

Thanks in advance for any help!

Asked by DalaFirefox 3 months ago

Last reply by DalaFirefox 3 months ago

version 122.0.0 not being accepted by twitch

The streaming platform Twitch seems to have an issue with both the newest version on Firefox and 122.0.0, did as advised but nothing works, I need this function for work … (read more)

The streaming platform Twitch seems to have an issue with both the newest version on Firefox and 122.0.0, did as advised but nothing works, I need this function for work related reasons.

Asked by fryemediadesigns 3 months ago

Last reply by zeroknight 3 months ago

Default keyboard shortcuts, most notably Ctrl-W

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I woul… (read more)

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I would like to ctrl-Z some change. As a result I tend to lose some work when the tab I'm working in closes. It would be nice to be able to rebind some of the default key combinations, or at least disable them.

I found a method description that edits the omni.ja file, but also that this method is unsupported. Moreover, running ubuntu kind of rules this out as an option, as canonical has ruled that firefox is to be installed via snap, in a read-only data store.

Asked by erer.tink+ff 3 months ago

Last reply by cor-el 2 months ago

Firefox freezes after mac wakes up from sleep but other apps are responsive

When I come back to my mac after a long sleep, all the apps are working fine and instantly but firefox freezes. It's not responsive at all, I cannot click on the tabs or … (read more)

When I come back to my mac after a long sleep, all the apps are working fine and instantly but firefox freezes. It's not responsive at all, I cannot click on the tabs or the content of the open tabs. All I can do is kill it and restart it. It's been happening every day. This does not happen with other apps/browsers. I usually don't have more than 5 tabs open and none of them do any intensive stuff. What can I do to debug this?

Asked by Fer Sar 3 months ago

Last reply by Fer Sar 3 months ago

Possible Firefox phase out (again).

Earlier this week, our local IT expert informed us that while Firefox would still be available, it will have no further development. I am looking at updating my Windows … (read more)

Earlier this week, our local IT expert informed us that while Firefox would still be available, it will have no further development. I am looking at updating my Windows systems to Win11 and would like to know if this is true?

Asked by lkwaller 3 months ago

Last reply by James 3 months ago

new version won't load yahoo.com

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no p… (read more)

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no page loads. The page loads fine in Chrome.

Asked by let98007 3 months ago

Last reply by jonzn4SUSE 3 months ago

problems when loading kml file into a google maps map with new versions of Mozilla, and which were functional in 2015, 2016

Are there changes in your security policies, content restrictions or functionalities that could be affecting the loading of a program that loads the Google Maps map and t… (read more)

Are there changes in your security policies, content restrictions or functionalities that could be affecting the loading of a program that loads the Google Maps map and the Google Earth KML file and that previously worked in your 2015 browser?

Asked by ncrivera90 3 months ago

Last reply by zeroknight 3 months ago

Lost the default New Tab Page

I lost my New Tab Page, the default page. I see the article that explains how to disable extensions, but the directions start with clicking on Menu. The opening page I g… (read more)

I lost my New Tab Page, the default page. I see the article that explains how to disable extensions, but the directions start with clicking on Menu. The opening page I get now does not have a menu icon, it does not have a new tab bar, and it does not even have an X to close the window. So how do I get the old Default windo back?

Asked by cpoutasse 3 months ago

Last reply by cor-el 3 months ago

Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (read more)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox browser v 122.0.1 won't display Netbank Upcoming payments

In Commonwealth Bank Netbank with Windows 10, when I attemp to check future payments I have set up, I get an error message after waiting some time while a message "Loadin… (read more)

In Commonwealth Bank Netbank with Windows 10, when I attemp to check future payments I have set up, I get an error message after waiting some time while a message "Loading" is displayed, stating "Sorry we are unable to find the page you were looking for due to a technical problem". Cleraing cookies and cache makes no difference.

This problem does not occur with Google Chrome.

Asked by Corindikev (Corindikev) 3 months ago

Last reply by Corindikev (Corindikev) 3 months ago

Scroll bar issue

Firefox has an issue with the scroll bar on certain websites which makes it befin flashing and creeping towards the top of the page on some websites (See attached gif). T… (read more)

Firefox has an issue with the scroll bar on certain websites which makes it befin flashing and creeping towards the top of the page on some websites (See attached gif). This is particularly an issue on whilst logged into my university study portal.

I have already troubleshooted this by: - Disabling add-on's - Deactivating smooth scrolling - Deactivating auto-scrolling - Deactivating enhanced tracking protection. Nothing has resolved the issue.

Asked by Eliot. 3 months ago

Last reply by cor-el 3 months ago