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  • Archived

404 error even after clearing data and cache

I keep getting a 404 error for a website even after clearing data and cache. I can access the website on other web browsers like chrome and on my cellphone but not firefo… (read more)

I keep getting a 404 error for a website even after clearing data and cache. I can access the website on other web browsers like chrome and on my cellphone but not firefox

Asked by Fredy Delgado 1 year ago

Last reply by Fredy Delgado 1 year ago

  • Archived

Where's a description of the icons on the address bar?

FFox on Win11. I thought this would be easy to find. It's not. I consider that a bug. I originally was trying to find out what the yellow dot to the right of the refres… (read more)

FFox on Win11.

I thought this would be easy to find. It's not. I consider that a bug.

I originally was trying to find out what the yellow dot to the right of the refresh icon meant. I'd still like to know.

Asked by Laptop 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

What is the story behind the "Copy Link Without Site Tracking" contextual menu item?

In what scenario would anyone ever want a website to track what they are copying? Why would a browser allow a website to see what you're copying anyway? Not only that, i… (read more)

In what scenario would anyone ever want a website to track what they are copying? Why would a browser allow a website to see what you're copying anyway?

Not only that, it takes up precious real-estate in an often already-crowded contextual menu. Why not make it the default action when selecting the normal "Copy Link" contextual menu item?

Asked by hrsnbrgmn 1 year ago

Last reply by hrsnbrgmn 1 year ago

  • Archived

Have new Mac Mini computer with Sonoma 14.3.1 with Rosetta

I'm trying to install & use Firefox as my browser of choice on this new computer. Using the migration assistant, Firefox seemed to transfer to the new computer with … (read more)

I'm trying to install & use Firefox as my browser of choice on this new computer. Using the migration assistant, Firefox seemed to transfer to the new computer with no problem, except that it did not work. Neither does, apparently a new installation directly on the Mac Mini. Any suggestions? I do prefer to remain with the new operating system if possible

Thanks,


Wes Sokolosky

Asked by wessokolosky 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unblocking websites

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site … (read more)

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Asked by grov10 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

'Combine taskbar buttons and hide labels' set to 'Never' not working correctly in Windows 11 in conjunction with Firefox

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons a… (read more)

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons and hide labels' and the option to set it to 'Never' (users tend to set it this way to always see the program icon along with it's label, not just the icon). At this moment, the feature has been available in widely released build of Windows 11 for months (Microsoft returned it after rewriting the taskbar code and after many complains), but it is not working correctly in conjunction with Firefox. When I close all windows and tabs of Firefox and restart the browser, only its icon is visible on the taskbar, not the label. Only when I open one more Firefox window, it starts to work as it should. Is it a known issue? Can we expect a fix to be made soon? Thanks.

Asked by andrewz1986 1 year ago

Answered by zeroknight 1 year ago

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  • Archived

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (read more)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Asked by SuMo Bot 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't log in

Hi , I can't log on to The Times & Sunday Times site and get the error message Secure Connection Failed The page you are trying to view cannot be shown because the au… (read more)

Hi , I can't log on to The Times & Sunday Times site and get the error message Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. I could log on no problem before 2 days ago now can't . I can log on no problem on Chrome , help please.

Kind regards , Dave.

Asked by davemcwilliams50 1 year ago

Last reply by davemcwilliams50 1 year ago

  • Archived

Firefox tabs and windows

When I click a link either form a web page or from an email I get a whole new window rather than a new tab in the existing Firefox window. This new window is stripped bac… (read more)

When I click a link either form a web page or from an email I get a whole new window rather than a new tab in the existing Firefox window. This new window is stripped back without the usual menu of options at the top. Is this EDGE taking over my life? I have Firefox as my default browser.

Asked by jamestyas 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SICK TO DEATH OF FIREFOX CONSTANLY FREEZING ON MULTIPLE COMPUTERS & AFTER TRYING ALL THE SO-CALLED FIXES

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezin… (read more)

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezing on me. Here is the guaranteed & predictable pattern: Everything is working well for an hour or so and then suddenly, for no rhyme or reason, the program freezes. I close the program (because it's not responding, so says the error message) and I immediately reopen Firefox and things are fine for another hour or two...and then it happens again & again & again & again!

It just happened again while I was in the middle of an important work project & I AM SICK OF IT. I loved Firefox so much, I have spent hours & hours, over many weeks and months, reading about the problem and trying ALL the recommended fixes--to no avail. NOTHING has worked. Don't ask if I tried this or that because the answer is yes, I tried it. And it is happening to me on multiple computers. (I use two computers simultaneously, a brand new Windows 11 and an older Windows 10 computer.) It's getting to the point that I am starting to use Chrome more and more because I can use Chrome (or any other browser such as Edge or Maxthon) without problem or incident. But old habits are hard to break and I keep returning to Firefox (being the fool I am) & because I have Firefox tweaked to my specifications especially with passwords, etc. I have very reluctantly and unhappily removed many add-ons thinking one of them might be the problem. But, as I said, nothing has worked. And yes, I have uninstalled and reinstalled the program, turned off hardware acceleration, did your registry tweaks, bla, bla, bla.

I am writing mainly to vent. Because I have tried ALL THE FIXES without success, I have no confidence that you can solve what appears to be a common problem. But, of course, if you think you can help me, give it a whirl. Otherwise, I need to dump Firefox for good. Thank you letting me share.

Asked by HollisHoHo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Flickering site - so what now?

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to h… (read more)

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to happen. When I open the site or pages in it, trying to scroll down just results in continuous, rapid flickering and no scrolling. I have to pull the scroll bar down just enough to get the page started, and then the mouse scroll wheel works. After looking at other people's similar issues, I have tried disabling smooth scrolling and the pop-up blocker. When I open the same site with a different browser and try to scroll down, I do see about two frames of flicker, but it's almost unnoticeable, and scrolling works OK. I restarted Firefox in troubleshooting mode and was able to get it to behave like that other browser at this site -- just a momentary flicker and no interference with scrolling. OK... where does that leave me? I can't use troubleshooting mode all the time. And it's just this one website that presents the problematic behavior. Thanks for your thoughts, -Rick

Asked by Rick Exner 1 year ago

Last reply by Rick Exner 1 year ago

  • Archived

Hi, new icon in tab while loading

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loadi… (read more)

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loading new page then its new X. When it is done with loading it changes to OK icon of the dedicated page. Is this X normal? Thank you

Asked by bojan-rakic 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Pages intermittently but frequently not loading, spinning wheel, 2-3 second delay if you CTRL-W that tab

Hi all. I've been experiencing over the past months an increasingly frequent problem where trying to load a web page shows a spinning wheel for as little as 3 minutes bu… (read more)

Hi all. I've been experiencing over the past months an increasingly frequent problem where trying to load a web page shows a spinning wheel for as little as 3 minutes but sometimes until you finally lose patience and close it. When this occurs, closing this tab has a 2-3-second delay.

After the problem ceases temporarily, I will be able to load the same page a few times afterward without problem, and it will work for some time until it happens again. I can see no rhyme or reason to it. When it occurs, no pages of any sort will open; I have to use another browser to try to find solutions. When the current recurrence of the problem stops, all pages that were stuck with spinning wheels now resume loading again at the same time. It's like something is breaking internally then resuming some 3-20 minutes later.

This does not occur on any of 3 other browsers (Vivaldi, Yandex, Opera) that I have tried. I have never run into this issue until it started several months ago.

I have gone through the steps shown in the help document for pages not loading on Firefox but loading in other browsers. I have turned off the indicated settings (IPv6, forced HTTPS, no proxy, use only my ISP's DNS, etc.), removed all extensions, and completely reset my profile to defaults.

Just don't know what else to do here. It feels like it's got to be a bug. I do know that I have recently in the last months split into running separate work and personal profiles. It's affecting both profiles, and one of them was created at that time. So also wondering if it could be a problem with having separate Firefox threads/processes running and causing problems with each other, since I constantly have both profiles up separately.

Asked by Luckspeare 1 year ago

Last reply by Luckspeare 1 year ago

  • Archived

Firefox and Gmail

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks ma… (read more)

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

Asked by Vincent Brousse de GERSIGNY 1 year ago

Last reply by cor-el 1 year ago