Showing questions tagged: Show all questions
  • Solved
  • Archived

Websites tell me I need to enable Javascript despite the fact that it is enabled

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off t… (read more)

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.

Asked by Larry951 9 months ago

Answered by zeroknight 9 months ago

  • Archived

Where's a description of the icons on the address bar?

FFox on Win11. I thought this would be easy to find. It's not. I consider that a bug. I originally was trying to find out what the yellow dot to the right of the refres… (read more)

FFox on Win11.

I thought this would be easy to find. It's not. I consider that a bug.

I originally was trying to find out what the yellow dot to the right of the refresh icon meant. I'd still like to know.

Asked by Laptop 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Sync Data Missing

Hi I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plu… (read more)

Hi

I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plugins & extensions everything is gone. Please I need those bookmarks some of them were very important to me I can't lose those.

Back-story: I recently want to try two distro that I had been on my list from quite a while now, VanillaOS & BlendOS, I worked on those for 3 or 4 days, before switching back to Arch, on both of them everything was working fine, I had all of my data. On Arch I had to reset my password because I forgot. Then the issue started, at first I thought maybe my internet was slow or something but now on the 2nd my data is still not synced.

I even signed out and back in, I checked the profiles(screenshot below). What should I do?

Asked by Z3R0 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Firefox Memory

I have an updater software program and I have to update both 32 bit and 64 bit - why? but that is not my problem at the moment........ I have taken a screen shot of my e… (read more)

I have an updater software program and I have to update both 32 bit and 64 bit - why? but that is not my problem at the moment........

I have taken a screen shot of my energy usage and I have 9 instances of Firefox running but only 2 windows open - BBC and Firefox Forums. Is this normal please?

I have Windows 10.

Asked by Bonnie2 10 months ago

Last reply by Bonnie2 9 months ago

  • Archived

Hold-Key-To_Repeat function (and other keyboard oddities) in Gmail and Discover.com

When composing emails in Gmail holding down a (any) key does not activate key repeating. Also, the there are irregularities when using discover.com in Ver. 124. When edi… (read more)

When composing emails in Gmail holding down a (any) key does not activate key repeating.

Also, the there are irregularities when using discover.com in Ver. 124. When editing my customer profile, keystrokes are not recognized. Nothing happens when typing. I also had difficulty signing-in; this may be coincidental.

Things tried: (1) A different keyboard. Same results. (2) Firefox version 122. The key repeat function worked in Gmail. I could edit my profile at discover.com. (3) Uninstalled and reinstalled ver. 124. All problems persisted. (4) Ran Ver. 124 in troubleshooting mode. All problems persisted. (5) Launched newly downloaded versions of both 122 and 124 (from command line) and ran them simultaneously. The problems persisted in 124 (troubleshooting mode), but 122 worked well. I used two different keyboards with no difference noticed. (6) Downloaded and ran Chromium. All worked well.

Asked by H P Ladds 8 months ago

Last reply by Terrance_h 8 months ago

  • Solved
  • Archived

Google pages (Gmail, YouTube, etc.) won't load if I am using VPN (PIA)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loa… (read more)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

Asked by Minimal Gravitas 9 months ago

Answered by Minimal Gravitas 9 months ago

  • Archived

Pages intermittently but frequently not loading, spinning wheel, 2-3 second delay if you CTRL-W that tab

Hi all. I've been experiencing over the past months an increasingly frequent problem where trying to load a web page shows a spinning wheel for as little as 3 minutes bu… (read more)

Hi all. I've been experiencing over the past months an increasingly frequent problem where trying to load a web page shows a spinning wheel for as little as 3 minutes but sometimes until you finally lose patience and close it. When this occurs, closing this tab has a 2-3-second delay.

After the problem ceases temporarily, I will be able to load the same page a few times afterward without problem, and it will work for some time until it happens again. I can see no rhyme or reason to it. When it occurs, no pages of any sort will open; I have to use another browser to try to find solutions. When the current recurrence of the problem stops, all pages that were stuck with spinning wheels now resume loading again at the same time. It's like something is breaking internally then resuming some 3-20 minutes later.

This does not occur on any of 3 other browsers (Vivaldi, Yandex, Opera) that I have tried. I have never run into this issue until it started several months ago.

I have gone through the steps shown in the help document for pages not loading on Firefox but loading in other browsers. I have turned off the indicated settings (IPv6, forced HTTPS, no proxy, use only my ISP's DNS, etc.), removed all extensions, and completely reset my profile to defaults.

Just don't know what else to do here. It feels like it's got to be a bug. I do know that I have recently in the last months split into running separate work and personal profiles. It's affecting both profiles, and one of them was created at that time. So also wondering if it could be a problem with having separate Firefox threads/processes running and causing problems with each other, since I constantly have both profiles up separately.

Asked by Luckspeare 9 months ago

Last reply by Luckspeare 9 months ago

  • Archived

Drag n drop tab to bookmark folder fails

In Firefox, one can drag'n'drop a tab to the bookmarks toolbar to create a bookmark. During the drag, If one hovers the pointer over a folder in the bookmarks toolbar, th… (read more)

In Firefox, one can drag'n'drop a tab to the bookmarks toolbar to create a bookmark. During the drag, If one hovers the pointer over a folder in the bookmarks toolbar, the folder is supposed to open so you can put the newly created bookmark inside the folder.

This behavior has been failing a lot for me lately: the folder doesn't open, so dropping the tab doesn't create a bookmark. - The behavior is erratic: right now it works for some tabs and fails for others; - Drag'n'drop to the bookmarks toolbar outside a folder still works; - Drag'n'drop to the bookmarks sidebar, inside a folder or not, still works.

NB: I'm pretty sure it's a bug, but I never created a Mozilla Bugzilla issue before so I decided to see what happens here first.

Browser: 122.0 (64-bit) OS: Ubuntu 22.04 LTS

Asked by pH 10 months ago

Last reply by pH 9 months ago

  • Archived

Issue with video

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video. I t… (read more)

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video.

I tried with Chrome and Edge and I don't have such issue.

I have no extensions or add-ons installed. Cache and data are cleared.

Could you please help me?

Asked by Borislav Nikolov 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

firefox dosent play any sound on some sites like facebook vedio and also reels and some other sites

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and… (read more)

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and some sites also when i watch vedio i cant hear any sound but in other browser everything work perfect but i like to use firefox its audio prblm and pls know thats the prblm is not from my windows i have windows 10 everything work fine pls help me fix this thx.

Asked by younes ferrah 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

Pdf print not giving me a portrait option

I use Firefox 122.0.1 on Windows 11. When I try to print a .pdf (mainly from gmail), the option for Portrait/Landscape will pop up for a split second, then disappear. I… (read more)

I use Firefox 122.0.1 on Windows 11.

When I try to print a .pdf (mainly from gmail), the option for Portrait/Landscape will pop up for a split second, then disappear. I can only print Landscape.

- I've tried changing printers, but still get the same result (no portait option) - When I load gmail on Microsoft Edge, I get the portrait/landscape option as normal. - I changed the layout.css.page-size.enabled option to False, and still get the same result (no portrait option).

This started happening a few months ago, previous to this, everything worked normal.

Does anyone have a fix for this ? thanks

Asked by ilgiardinoDelDolce 9 months ago

Last reply by ilgiardinoDelDolce 9 months ago

  • Solved
  • Archived

Can't pin extensions to the tool bar (url bar)

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old in… (read more)

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old installation. But I cannot find how to pin them on the new.

All the help I have found Googling, or using search here, says go to the Add-ons Manager page and right-click the extension and use "pin to toolbar". Alternatively click the extension and click the gear icon and use "pin to toolbar". But when I right-click there is no pin to toolbar context menu entry. If I left-click the gear I get "Check for Updates, View Recent Updates, Install Add-on From File, Debug Add-ons, Update Add-ons Automatically, Reset All Add-ons to Update Automatically, Manage Extension Shortcuts". If I right-click the gear I get a line of icons (left, right, reload, star) followed by "Open Image in New Tab, Copy Image Link, Email Image, Save Page As, Select All, View Pate Source, Inspect Accessibility Properties, Inspect (Q)". If I right-click the extension in the Add-ons Manager page itself, I get a very similar list. In no case is there a pin to toolbar option.

How do I pin an extension, given the above? What have I messed up?

Asked by OneMoreName 10 months ago

Answered by cor-el 10 months ago

  • Solved
  • Archived

Schwab website refuses login

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before … (read more)

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before the reversion I tried clearing cache, history, passwords, etc, and I tried a full reinstall of version 123.0. What else would prevent a connection to Schwab when other websites worked fine?

Asked by Larry Young 9 months ago

Answered by Larry Young 9 months ago

  • Archived

web site comments

There are sites, including yahoo that all my comments are coming back as "comment failed to publish" or other sites where comment section just not there. Seemed like this… (read more)

There are sites, including yahoo that all my comments are coming back as "comment failed to publish" or other sites where comment section just not there. Seemed like this started happening after a recent Firefox update. I have contacted web sites, my protection service and they have, after research come back with problem is Firefox. If there' something I've done or not done to have this happen, let me know. It DOES NOT happen when I use, as example Edge or anyone else. Thanks......Mike

Asked by mike X 10 months ago

Last reply by DAVID841 4 months ago

  • Archived

Windows 10-Where else is Firefox accessing on my boot drive when it's installed to a secondary drive?

Took me a while to figure out how to get the full installer to install to my faster and larger D drive, but I finally did. Then I discovered it was still accessing C: un… (read more)

Took me a while to figure out how to get the full installer to install to my faster and larger D drive, but I finally did.

Then I discovered it was still accessing C: under: D:\Users\[Username]\AppData\Local D:\Users\[Username]\AppData\Roaming

So I now have my Mozilla folders in both locations pointed to D: with a symbolic link or whatever.

But it STILL seems to be accessing C: to do SOMETHING, and I'm not sure what or where, as searching C: for Firefox or Mozilla turns up nothing.

It still thrashes my C: drive though, especially noticeable if I'm using it for something else at close to 100% and Firefox for example loads a Youtube page that was unused/not in focus for a while.

Somehow it's STILL causing as much activity on C as D and I'm not sure why...if I was maybe I could point more directories to D with more Symbolic links (or whatever they're called...I may be misremembering since I set this up a few weeks ago, but they seem to work fine).

(I gave up on Chrome...I can point a bunch of stuff at D, but sooner or later it breaks its ability to do updates until I move stuff to C...I'm guessing maybe the updater "fixes" something in the background that breaks it. Thankfully Firefox seems to update just fine (I do NOT use the background process, I just check every day), and I got 122 today seemingly fine. No idea why browsers are so weird about getting installed on an alternative drive compared to other programs...it's a pretty common thing to want!)

Asked by Wolf 10 months ago

Last reply by zeroknight 10 months ago

  • Solved
  • Archived

CANNOT LOG IN VIA MY GOOGLE ACCOUNT

I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same … (read more)

I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same problem occurs when I need to confirm login to other websites using a Google account. I simply can't log in anywhere. This problem does not occur in other search engines. A login icon appears on the www.google.com website, but not all related services from Google are available - Google account, Google Play, Gmail, Meet, Chat, Drive, Calendar, and Photos are unavailable - these are just the most important ones that don't work. Cookies are enabled. On December 25, 2023, this problem did not exist. I tried to restore Firefox to an earlier installation date, but it didn't help. I uninstalled the extensions and plug-ins. Unfortunately, the problem remains. Please help me. Regards, Bogaczewicz Bogusława.

Asked by B. BOGACZEWICZ LANGUAGE CENTRE 10 months ago

Answered by B. BOGACZEWICZ LANGUAGE CENTRE 10 months ago

  • Archived

blue scroll bar in facebook chat box

today i noticed when i send a chat in Facebook chat the scroll bar is blue. It has to be afire fox thing cause it does not do it in Chrome below is chrome and Faceb… (read more)

today i noticed when i send a chat in Facebook chat the scroll bar is blue. It has to be afire fox thing cause it does not do it in Chrome below is chrome and Facebook message now ill go to to Facebook in Firefox and color write a message and the scroll bar is blue .on left i from Chrome on the right is Fiefox how do i go to look like chrome with out the blue scroll bar

Asked by Mary 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

Why google maps and map quest maps black out on my pc with firefox?

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks li… (read more)

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks like the attached picture. So I open up maps in its own tab and type in the address and I get same results. But if I use either of them in edge, I have no problems. I only have Mate Translate on in add ons. So I have no idea what is going on. I reset cache as I had read that from a post (though their issue was similar but not the same) I would appreciate any and all help you can give me. TYIA

Asked by JE-ART 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox refuses to load some common websites

Firefox has been white-screen blocking my access to some common websites including CNN, Amazon and possibly others. No error messages, just a blank white screen. This i… (read more)

Firefox has been white-screen blocking my access to some common websites including CNN, Amazon and possibly others. No error messages, just a blank white screen. This is a sudden change and has never been a problem in the past. Chrome and Firefox on my other computers are not affected. I have cleared caches and deleted all tabs with no change in symptom. I've also checked CPU and memory resources and both appear normal. No sites are being blocked by settings either, though I would expect Firefox to give me a "This site is blocked" message of some kind if that were the case. How do I fix this?

Asked by kmpres03 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Infusionsoft, Cloudflare: Access Denied

For the past few months I have been unable to access a lot of sites...I click a link in a newsletter or email, and get a message that I have been blocked. It's happening… (read more)

For the past few months I have been unable to access a lot of sites...I click a link in a newsletter or email, and get a message that I have been blocked. It's happening more and more, and it's very frustrating...I used to have no problem. I have not done anything unusual, changed my VPN or anything. I clear the cache and cookies every so often. No idea why this is happening. Is there a fix, please? Thanks!

Here's one example: (I do not have anything listed below on my computer, nor have I disabled cookies.)

Firefox


80 Fri Jan 19 21:37

Access Denied Error 15 secure.aarp.org 2024-01-20 07:37:12 UTC What happened? This request was blocked by our security service Your IP: 66.8.175.172 Proxy IP: 45.60.152.55 (ID 10258-100) Incident ID: 258001270323700279-430942583112474565 As you were browsing something about your browser made us think that you were a bot. There are few reasons this might happen: • You were a power user moving through this web-site with a super-human speed. • You have disabled cookies on your browser. • A third-party browser Privacy or Script OR Cookie-Blocker plugins OR Extensions OR Open/SSL/Free-Malicious VPN OR Imposter Browser Plugins -- such as Ghostery, Privacy Badger, ExpressVPN, Click&Clean, Malwarebytes Browser Guard, Block Origin, Blur, DuckDuckGo Privacy Essentials, Unshorten.link, NoScript, Duck-Duck-Go, Guardian and Others is preventing Javascript from running. To regain access make sure that the cookies and javascript are enabled before loading the page. Powered by imperva awakennealer.mos

Asked by Carla 10 months ago

Last reply by Carla 10 months ago