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  • Archived

Control key and Shift key triggers some weird deleting symptom

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Goog… (read more)

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Google Sheets and Microsoft Excel Online, it just deletes the cell, or a selection of multiple cells. --Interestingly on Google Docs it doesn't delete but just move the cursor to the first character when a string is selected.

 It happens only once per mouse click, or focus change

What I expect: Shift, Control or any mod key should not delete content or move a cursor

Thanks!

Asked by Gunwoo Gim 2 years ago

Last reply by zeroknight 1 year ago

  • Archived

Azure DevOps unusable in Firefox

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all … (read more)

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all and most pages take a long time to load if they load at all. Various features also take a long time to load or don't work at all (examples include adding a reviewer, referencing a story with #, etc.). Anyone else experience this?

It works well for maybe an hour, and after a couple of days it makes no sense anymore.

Now I'm using firefox containers with a container only for Azure Devops and seems working better but ... Curious thing is that it pops up and asks for credentials periodically every 5 or 10 minutes. Well, unless the boxes are already filled up with the credentials.

Thanks,

Asked by leo87 2 years ago

Last reply by leo87 1 year ago

  • Archived

Firefox stops showing Gmail correctly after a few days. Fire fox cannot log-in to Outlook.live.com.

Hi. Is there anyone having experienced similar phenomena? 1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and… (read more)

Hi. Is there anyone having experienced similar phenomena?

1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and open Gmail.com correctly. But after a few days keeping opening Gmail on Firefox, Gmail.com shows error messages regarding Cookie (please see the attached screenshot). If I do "Try clearing the startup cache" from trouble shooting information tab, Firefox shows Gmail correctly again, but after a few days the same issue happens again.

2) Fire fox cannot log-in on Outlook.live.com. As title says, I cannot log-in outlook live. Whenever I try to log-in from Outlook log-in page, Firefox shows log-in page again. This issue isn't resolved by inactivating "Enhanced tracking protection".

Both of them started to happen since the update around the end of 2023, I think. (On the other hand, Chrome works on both websites correctly)

If you have some information, it might help me. Thanks in advance.

Asked by ghc03361 1 year ago

Last reply by ghc03361 1 year ago

  • Archived

private browsing: firefox stores cross site cookies

When I close a private browsing session and open it again, the given permissions for cross-site cookies are still there and Google remembers my last search results from … (read more)

When I close a private browsing session and open it again, the given permissions for cross-site cookies are still there and Google remembers my last search results from the last private session (in the suggestions below the search box)!?

Asked by mm12345 2 years ago

Last reply by mm12345 1 year ago

  • Archived

FireFox homepage background image

Hello there, Iam facing a problem with changing Firefox homepage background. I tried every solution, tutorial, oldposts etc. nothing seems to work, here is what I tried. … (read more)

Hello there, Iam facing a problem with changing Firefox homepage background. I tried every solution, tutorial, oldposts etc. nothing seems to work, here is what I tried. -1- The chrome folder is in the right folder. -2- the naming of both CSS files userChrome, userContent. -3- enabled CSS files at startup -4- search for both CSS files in the browser toolbox for some reason I cannot find both CSS files, even though they are in the chrome directory. Also, I have 2 chrome folders one of them is located here. "AppData\Roaming\Mozilla\Firefox\Profiles\shaf5qn0.default-release\storage\permanent\chrome" the other one I created myself which is here "AppData\Roaming\Mozilla\Firefox\Profiles\shaf5qn0.default-release\chrome" I tried to delete the first one but I cant, I get an error that this file is being used even though I did close Firefox. What I am missing here?

Asked by Yassen Redwan 2 years ago

Last reply by Agent virtuel 1 year ago

  • Solved
  • Archived

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 1 year ago

Answered by cor-el 1 year ago

  • Archived

Blocked pages

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had … (read more)

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had to use Microsoft Edge to access the page to change my information. Can you please assist?

Asked by Neil 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Tab to Amazon search broken

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see imag… (read more)

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

Asked by LongDuck 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Yahoo Searches Opening in New Tab After Update

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens t… (read more)

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Asked by FireFoxFan1 2 years ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

The the United States USPS website does not work properly with Firefox!!

Support, The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of … (read more)

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Asked by Wayne Carpenter 2 years ago

Answered by Wayne Carpenter 2 years ago

  • Archived

FireFox can't login to Spotify and can't post anything on Reddit

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sit… (read more)

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sites, although still functional, i can't understand why these both sites can't be logged into, or can't post any comments in them. it has been this case for the past month. so what's going on? i'm NOT going back to Chromium based browsers ever again! i am in FireFox for a permanent replacement!

thanks in advance.

Asked by Mustafa Shanti 2 years ago

Last reply by Mustafa Shanti 1 year ago

  • Archived

create a new tab

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try … (read more)

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try refreshing to resolve it, but it does not work

Asked by 2655947662 1 year ago

Last reply by 2655947662 1 year ago

  • Archived

combining diacritical marks

hi, whilst chromium renders it correctly, firefox struggles to cope with combining diacritical marks (two unicode characters instead of a single one - but should have loo… (read more)

hi, whilst chromium renders it correctly, firefox struggles to cope with combining diacritical marks (two unicode characters instead of a single one - but should have look the same once rendered)

Asked by firefox1150 2 years ago

Last reply by firefox1150 1 year ago

  • Archived

Does having inactive tabs, such as news articles with embedded videos playing, consume data?

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite… (read more)

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?


Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

Asked by Terra Civis 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

How to disable language-aware word selection when double-clicking on text for certain language?

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes… (read more)

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes/)

This new feature is cool, but it has actually slowed down the speed at which I select text. Originally, I could double-click to select an entire sentence, but now a double-click only selects a single word.

It would be great if there was a way to disable this feature for a specific language.

Thank you.

Asked by jamie94 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Issue with video

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video. I t… (read more)

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video.

I tried with Chrome and Edge and I don't have such issue.

I have no extensions or add-ons installed. Cache and data are cleared.

Could you please help me?

Asked by Borislav Nikolov 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (read more)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 1 year ago

Last reply by amleek 1 year ago